Genesys Cloud Status
Genesys Cloud is currently operational with all systems functioning normally.
Is Genesys Cloud Having Problems?
About Genesys Cloud
Genesys Cloud is a cloud-based contact center and customer experience platform that provides omnichannel communication solutions for businesses. It offers tools for managing customer interactions across voice, chat, email, and social media channels.
Service Health — Last 15 days
Status Timeline
15 days ago — Today
Genesys Cloud Status Timeline - Last 15 days
- Jan 13
- Jan 13: Operational - No issues reported
- Jan 14
- Jan 14: Operational - No issues reported
- Jan 15
- Jan 15: Operational - No issues reported
- Jan 16
- Jan 16: Operational - No issues reported
- Jan 17
- Jan 17: Operational - No issues reported
- Jan 18
- Jan 18: Operational - No issues reported
- Jan 19
- Jan 19: Operational - No issues reported
- Jan 20
- Jan 20: Operational - No issues reported
- Jan 21
- Jan 21: Operational - No issues reported
- Jan 22
- Jan 22: Operational - No issues reported
- Jan 23
- Jan 23: Degraded - Issues affecting Degraded: ACD Routing (1 component)
- Jan 24
- Jan 24: Operational - No issues reported
- Jan 25
- Jan 25: Operational - No issues reported
- Jan 26
- Jan 26: Operational - No issues reported
- Today
- Today: Operational - No issues reported
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All Genesys Cloud Components
24 components with real-time status monitoring and incident tracking
270 components with real-time status monitoring
and incident tracking
Recent Genesys Cloud Outages & Status Updates
Latest status changes and service events for Genesys Cloud
Component "ACD Routing" was running slower than usual
Component "IVR" was running slower than usual
Services Frequently Monitored with Genesys Cloud
Users monitoring Genesys Cloud also track these services for comprehensive coverage
Frequently Asked Questions
Common questions about Genesys Cloud status monitoring and outages
No, Genesys Cloud is operational. All systems are functioning normally with no reported issues.