checked Sep 11, 2026 1:35 PM UTC · Genesys Cloud Directory's official status page
Is Genesys Cloud Directory Having an Outage?
No. Genesys Cloud Directory is up and running.
Genesys Cloud Directory is currently operational with all systems functioning normally.
All components operational
Service health
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Directory service page.
Be the first to know
Statusfield watches Genesys Cloud Directory alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.
Email only. No password. Free.
Inside Directory
18 sub-components under Directory, each with its own status history.
- Americas (Sao Paulo)Operational
- Americas (US East)Operational
- Americas (US West)Operational
- Americas (Canada)Operational
- Asia Pacific (Mumbai)Operational
- Asia Pacific (Sydney)Operational
- Asia Pacific (Tokyo)Operational
- Asia Pacific (Seoul)Operational
- EMEA (Dublin)Operational
- EMEA (Frankfurt)Operational
- EMEA (London)Operational
- FedRAMPOperational
- EMEA (Zurich)Operational
- EMEA (UAE)Operational
- Asia Pacific (Osaka)Operational
- Americas (Mexico)Operational
- Asia Pacific (Singapore)Operational
- EMEA (ESR)Operational
Frequently asked questions about Genesys Cloud Directory
Common questions about monitoring Directory and reading its status.
