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Privacy Policy

Last Updated: October 1, 2024

At Statusfield, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our Services.

  1. Information We Collect
      We collect the following types of information:
    • Personal Information: This includes your name, email address, billing information, and other information provided during registration.
    • Payment Information: We use Stripe to process payments. When you provide payment information, such as your credit card details, this data is collected and processed directly by Stripe. We do not store payment information on our servers. Please refer to Stripe's Privacy Policy for details on how your payment data is handled.
    • Usage Data: We collect data on how you interact with our platform, such as IP addresses, browser types, device information, and service usage statistics.
    • Third-Party Data: Our platform aggregates status data from third-party cloud vendors. This data is provided by these vendors, and we are not responsible for its accuracy.
  2. How We Use Your Information
      We may use your information for the following purposes:
    • To provide and improve our Services.
    • To process payments and manage subscriptions.
    • To communicate with you regarding your account or any issues with the Services.
    • To monitor the performance of the Services and detect potential problems.
  3. Sharing of Information
      We do not sell or share your personal information with third parties, except as necessary to provide our Services, comply with legal obligations, or protect our rights. We may share your data with:
    • Service Providers: We use Stripe to process payments. Stripe collects and processes your payment information in accordance with their Privacy Policy. We do not store or have access to your full payment details
    • Legal Authorities: If required by law, we may disclose information to legal authorities or government agencies.
  4. Cookies and Tracking Technologies
      We use cookies and similar technologies to track your use of the platform and enhance your experience. You can manage your cookie preferences through your browser settings.
  5. Data Security
      We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. For payment processing, we rely on Stripe, which adheres to PCI-DSS standards for secure transactions. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
  6. Data Retention
      We will retain your personal information for as long as your account is active or as needed to provide our Services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
  7. Your Rights
      You have the right to:
    • Access, update, or delete your personal information.
    • Withdraw consent for data processing where applicable.
    • Opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.
  8. Children's Privacy
      Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. In compliance with the Children's Online Privacy Protection Act (COPPA), we will take immediate action to delete any information inadvertently collected from a child under the age of 13.
  9. Data Breach Notification
      In the event of a data breach that exposes your personal information, we will promptly notify affected individuals as required by the Texas Business and Commerce Code §521.053 and other applicable U.S. laws. Notification may occur via email or other communication methods, depending on the circumstances of the breach.
  10. Changes to This Privacy Policy
      We may update this Privacy Policy from time to time. If we make any changes, we will notify you by email or through the platform. Your continued use of the Services after the update constitutes your acceptance of the revised Privacy Policy.
  11. Contact Information