Question 1

Why pay when I can subscribe to vendor status pages for free?

Accepted Answer

Direct subscriptions may be enough if you follow a few vendors and their notifications work for you. Statusfield helps when you want one place to choose relevant components, configure alert rules, and route updates to the people responsible. You’re paying for control over that workflow.

Question 2

Will this just give me another stream of noisy alerts?

Accepted Answer

You choose which components and status changes trigger notifications. Follow the regions you use where the vendor supports them, and leave statuses you don’t need without an alert rule. Existing vendor subscriptions stay separate: once you’ve verified your Statusfield setup, review those subscriptions to avoid duplicate notifications.

Question 3

Can major outages go to on-call and other updates to chat or email?

Accepted Answer

Yes. Set a destination for each status you want to follow. For example, send major outages to PagerDuty, partial outages to Slack or Microsoft Teams, and degraded-service updates to email. You configure the rules; Statusfield doesn’t decide urgency for you. Available channels and destination limits depend on your plan.

Question 4

Can I monitor the vendors and regions my team actually uses?

Accepted Answer

Choose from 7,000+ services in the catalog. Where a vendor reports component or regional status, you can follow those specific dependencies. Check the vendor’s catalog page for available components before setting up your monitors.

Question 5

What do I get for the starting price?

Accepted Answer

Basic is $5/month with unlimited email alerts for up to 5 monitors. Starter is $20/month and adds channels including Slack and Microsoft Teams, with up to 15 monitors. PagerDuty is available from Pro at $60/month. Choose based on the destinations and monitoring capacity your team needs.

Question 6

Can I test my alerts before the next outage?

Accepted Answer

Yes. Send a labeled test alert during setup or test a configured destination from Integrations. Confirm that it reaches the intended inbox or channel before relying on it. You can also review available incident history without waiting for a new outage.

Question 7

Can my team check vendor status without asking me?

Accepted Answer

Yes. Put the services your team depends on into a read-only status board and share the link. Staff can check reported vendor status in one place. Anyone with an unprotected link can view it; password protection and email subscriptions depend on your plan.

Question 8

Does this replace our monitoring or detect outages before vendors do?

Accepted Answer

Keep your application and infrastructure monitoring. Statusfield’s vendor alerts follow official reported status; they don’t guarantee detection before the vendor or your users. A green vendor page doesn’t rule out an issue with your account or application. Use vendor updates alongside your own checks when investigating.

Question 9

How does the free trial work, and what happens afterward?

Accepted Answer

Eligible first-time customers can try a paid plan for 30 days without a credit card. Set up your vendors and test your alert destinations during the trial. Continued monitoring afterward requires a paid subscription. Review your selected plan and price before checkout; you can cancel from your account.

Stop tuning out your vendor alerts.

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Start monitoring in three steps

Pick your services

Set your alert rules

Send a test alert

Check your vendors in one place

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Choose which status changes trigger alerts

Send vendor alerts to the right team

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Discord

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Give staff a shared place to check status

Share status history and alert records

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Frequently Asked Questions

Decide where the next outage alert goes.