
checked Nov 4, 2026 10:53 PM UTC · Twilio's official status page
Is Twilio Having an Outage?
Somewhat. Twilio has disruptions affecting Lookup Line Type Intelligence [Legacy API], Media Streams US1, MMS, APAC, and other components.
4 of 172 components currently report disruptions.
Operational: PROGRAMMABLE VOICE AU1, PROGRAMMABLE VOICE IE1, ACCOUNT SECURITY.
Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines
We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.
View full incident details- Uptime
- 100.00%
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Twilio outages & status updates
Status changes and service events for Twilio over the last 30 days
Scheduled maintenance on SendGrid Webhooks
Nov 4 · still ongoing
Scheduled maintenance on SendGrid API
Nov 4 · still ongoing
CONVERSATIONS experienced degraded performance
Nov 4 · resolved after 4h 30m
Search Delays on Enterprise Knowledge
Nov 4 · reported by Twilio · resolved
TWILIO EMAIL experienced degraded performance
Nov 4 · resolved after 2h 42m
Delayed Email Validation History
Nov 4 · reported by Twilio · resolved
SMS Delivery Delays from Twilio to Claro Brazil
Nov 4 · reported by Twilio · resolved
SMS Delivery Delays from Twilio to Algar Telecom Brazil
Nov 4 · reported by Twilio · resolved
Twilio component status
Check current status by component. Open one for regions, incident details, and alerts.
35 components tracked
Incidents · 30dStatus- Twilio CARRIER NETWORK status1 incidentDegraded
- Twilio PROGRAMMABLE MESSAGING status7 incidentsDegraded
- Twilio PROGRAMMABLE VOICE US1 status1 incidentDegraded
- Twilio SendGrid API statusno incidentsMaintenance
- Twilio SendGrid Webhooks statusno incidentsMaintenance
- Twilio ACCOUNT SECURITY status1 incidentOperational
- Twilio CONVERSATIONS status2 incidentsOperational
- Twilio DEVELOPER TOOLS status2 incidentsOperational
- Twilio ELASTIC SIP TRUNKING AU1 statusno incidentsOperational
- Twilio ELASTIC SIP TRUNKING IE1 statusno incidentsOperational
Component directoryBrowse 25 more components, or use the search above.
- ELASTIC SIP TRUNKING US1
- TWILIO EMAIL
- FLEX
- FRONTLINE
- INTERCONNECT
- PHONE NUMBERS
- TWILIO PLATFORM
- PROGRAMMABLE CHAT
- PROGRAMMABLE VIDEO
- PROGRAMMABLE VOICE AU1
- PROGRAMMABLE VOICE IE1
- PROXY
- Sender ID
- SendGrid Billing
- SendGrid Email Activity
- SendGrid Legacy Marketing Campaigns
- SendGrid Mail Sending
- SendGrid Marketing Campaigns
- SendGrid Partners
- SendGrid Statistics
- SendGrid Website
- SERVERLESS
- TaskRouter
- ZIPWHIP MESSAGING
- ZIPWHIP TOOLS
What is Twilio?
Twilio is a cloud communications platform that provides APIs for sending SMS, voice calls, video, and email through programmable communication services. It enables developers to integrate communication features into applications across multiple channels.
More Communication services
Frequently asked questions about Twilio
Common questions about monitoring Twilio and understanding service status
Is Twilio down right now?
Twilio has a recorded status of Degraded, last checked Nov 4, 2026 10:53 PM UTC. Review the status timeline and affected components, then check whether your own workflow is affected. Vendor-reported status can lag an incident.
How do I get notified when Twilio goes down?
Create a Statusfield account, select the Twilio components you depend on, and configure notification channels and status filters. Alerts follow detected changes that match your monitoring settings. Available channels and limits depend on your plan; delivery timing also depends on the source update and successful checks.
Why monitor Twilio alongside my other vendors?
Statusfield brings Twilio's reported component status together with your other vendors in one dashboard. You can choose the components you depend on and configure notification channels and status filters. The available channels and limits depend on your plan. Vendor status pages differ in their own subscription options.
What do Twilio status levels mean?
Twilio status levels indicate service health: Operational (all systems working normally), Degraded Performance (reduced functionality), Partial Outage (some components affected), Major Outage (significant service disruption), and Under Maintenance (scheduled maintenance). Statusfield tracks these statuses across 35 components to provide granular monitoring.
What should I do when Twilio is down?
When Twilio is down: 1) Check the affected components and any available incident updates, 2) Review your application's Twilio integration for fallback mechanisms, 3) Check the provider's support channels for recovery information, 4) Configure Statusfield alerts for detected status changes. Recovery times depend on the incident; Statusfield does not predict when the provider will restore service.
Has Twilio been down today?
The status timeline above is the record: it shows every incident, outage and maintenance window Statusfield has seen for Twilio over the last 30 days, with the times each began and ended. Twilio is disrupted right now — the timeline shows when it started.
Why is Twilio not working for me?
If Twilio isn't working: 1) Check Statusfield to confirm if there's a service-wide outage, 2) Verify your internet connection, 3) Clear your browser cache and cookies, 4) Try accessing Twilio from a different network or device, 5) Check Twilio's official status page for regional issues. If Twilio shows operational but you're still experiencing issues, the problem may be local to your account or network.
Is Twilio down for everyone or just me?
Statusfield displays the status reported for 35 Twilio components. Compare the affected components with your own errors and the provider's latest updates. An operational status does not rule out a regional, account-specific, or unreported problem.
How can I reduce alert fatigue from Twilio status emails?
Use Statusfield to consolidate your dependencies into one dashboard. Choose which Twilio components to monitor, select the notification channels included in your plan, and configure status filters so routine updates do not go to the same destination as major outages.
How do I set up Twilio monitoring in 3 steps?
1) Create a Statusfield account — eligible new accounts can choose a free trial, no card required. 2) Search for "Twilio" in the service catalog and click "Monitor" to add it to your dashboard. 3) Configure the notification channels included in your plan and choose which severities should trigger alerts.
What notification channels does Statusfield support for Twilio alerts?
Route Twilio status changes to email, Slack, Microsoft Teams, PagerDuty, Discord or HTTP webhooks, depending on your plan. Choose the supported components and events that matter to your team, then test the destination and confirm your routing rules. Delivery depends on detected changes, source availability and the destination.

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