Twilio logo and current status indicator

Twilio Status

Degraded

twilio.com 35 components

checked Sep 20, 2026 3:25 PM UTC · Twilio's official status page

Is Twilio Having an Outage?

Somewhat. Twilio is slower than normal.

Twilio is experiencing degraded performance with some services running slower than normal.

Last broke
Sep 20
Uptime
100.00%
Most impacted
ConversationRelay US1

90 day period

monitoringSep 20, 2026 @ 3:23 PM

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Tigo and Orange Democratic Republic of the Congo

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Tigo and Orange network subscribers in Democratic Republic of the Congo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

View full incident details
Email only. No password. No card.
Incidents

Service health

Service health, last 90 days

Jun 23Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outageMaintenance

How to read this

The record

90 day period · not affected by the range above
Availability
100.00%
Last Incident
Degraded
Sep 20, 2026 3:05 PM UTC
Incidents
2
1 partial, 1 degraded
Most impacted
ConversationRelay US1
Longest 2h 6m

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

Be the first to know

Statusfield watches Twilio alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Recent Twilio outages & status updates

Status changes and service events for Twilio over the last 30 days

2 incidents over 90 days89 clear days · worst 1 on Jun 22
Twilio incidents per day over the last 90 days, one row per week
SMTWTFS
Jun 21
1
Jun 28
Jul 5
Jul 12
Jul 19
1
Jul 26
Aug 2
Aug 9
Aug 16
Aug 23
Aug 30
Sep 6
Sep 13
Sep 20
01 incident

SMS Delivery Delays from Twilio to MTS Russia

Sep 19 · reported by Twilio · resolved

A2P 10DLC Campaign Statuses Remaining 'In Review'

Sep 18 · reported by Twilio · resolved

SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo

Sep 18 · reported by Twilio · resolved

TWILIO PLATFORM experienced degraded performance

Sep 18 · resolved after 4h 31m

PHONE NUMBERS experienced degraded performance

Sep 18 · resolved after 4h 31m

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Tigo and Orange Democratic Republic of the Congo

Sep 18 · reported by Twilio · ongoing

Scheduled maintenance on INTERCONNECT

Sep 18 · resolved after 3h 1m

SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil

Sep 18 · reported by Twilio · resolved

Solid — we detected itHollow — Twilio reported it
View all incidents →

Twilio active components

Browse Twilio products and components. Open a component to see its regions and set up alerts.

What is Twilio?

Twilio is a cloud communications platform that provides APIs for sending SMS, voice calls, video, and email through programmable communication services. It enables developers to integrate communication features into applications across multiple channels.

More Communication services

Frequently asked questions about Twilio

Common questions about monitoring Twilio and understanding service status

Twilio isn't the only vendor you depend on — and an outage at any of them looks the same to your customers.

Get alerted when any vendor in your stack has an incident

Free, no signup. Public DNS signals only.