Twilio Incident History

1. resolvedSep 19 · 16:35 UTC

   The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Russia is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 19 · 00:06 UTC

   The issue impacting campaign review statuses has been resolved and A2P 10DLC campaign status is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 18 · 22:43 UTC

   Twilio customers are still experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to Orange network subscribers in the Democratic Republic of the Congo. Our team is actively investigating this issue. We will proceed resolving this post as it is duplicated of this one https://status.twilio.com/incidents/tnhtkwkxbyst.

Reported by Twilio on their status page.

1. resolvedSep 19 · 00:00 UTC

   The delays have been resolved and phone number registration to A2P 10DLC campaigns is operating normally at this time.

Reported by Twilio on their status page.

1. monitoringSep 20 · 15:23 UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Tigo and Orange network subscribers in Democratic Republic of the Congo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. resolvedSep 18 · 23:00 UTC

   The incident has been resolved and SMS delivery from Twilio to Algar Telecom (CTBC) network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 18 · 19:58 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 18 · 16:12 UTC

   The incident has been resolved and SMS delivery from Twilio to DU and Etisalat network subscribers in the United Arab Emirates is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 18 · 16:03 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Ufone network subscribers in Pakistan are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 18 · 07:38 UTC

   The incident has been resolved and User Authentication Identity Gateway API failure increase to Rogers network in Canada is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 18 · 04:39 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange and Tigo network subscribers in the Democratic Republic of the Congo is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 15:57 UTC

   Starting on 2026-09-16 ~19:00 UTC customers were experiencing 503 errors while calling comms-api messages endpoints. 128 requests took 1 minute and eventually got failed by the timeout. After 19:30 there were no 503 errors observed anymore but the root cause of the issue is unclear.

Reported by Twilio on their status page.

1. resolvedSep 17 · 20:25 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 14:28 UTC

   The incident has been resolved and MMS delivery from Twilio Long Codes to Optus network subscribers is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 16:20 UTC

   The incident has been resolved and SMS delivery from Twilio to H3G network subscribers in the United Kingdom is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 16:28 UTC

   The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 19:57 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 06:53 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Smart Communications network subscribers in the Philippines is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 22:22 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 20:57 UTC

   Incident related to the Twilio Console users having degraded experience while creating/viewing Restricted API Keys and Oauth Applicationhas been resolved and it is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 16 · 20:00 UTC

   The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in the Democratic Republic of the Congo is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 17 · 11:59 UTC

   The incident has been resolved and SMS delivery from Twilio Phone Numbers to Multibyte network subscribers in Hong Kong is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 18 · 03:18 UTC

   The incident has been resolved and MMS delivery from Twilio Long Codes to Rogers Wireless network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 14:38 UTC

   The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in India is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 13:16 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 12:36 UTC

   The incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in Egypt is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 11:16 UTC

   The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Paraguay is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 09:44 UTC

   The incident has been resolved and SMS delivery from Twilio to Vivo network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 07:33 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 15 · 23:00 UTC

   Our engineers have monitored the fix and confirmed the issue with Twilio Programmable Voice SIP interfaces and OPUS code has been resolved. All services are now operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 15 · 22:12 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Videotron network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 16 · 17:10 UTC

   The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello network subscribers in Cambodia is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 15 · 17:06 UTC

   Users should now be able to load the Video Room Settings page in Console normally. Incident resolved.

Reported by Twilio on their status page.

1. resolvedSep 15 · 19:10 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 15 · 19:18 UTC

   Our engineers have monitored the fix and confirmed the issue with the Notify - Services and Mobile Push Credentials pages in Console has been resolved. All services are now operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 15 · 15:58 UTC

   The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Belgium is operating normally.

Reported by Twilio on their status page.

1. MonitoringSep 15 · 13:53 UTC

   We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. resolvedSep 15 · 16:15 UTC

   The incident has been resolved and voice calls between Twilio Germany Phone Numbers and network subscribers on affected networks in Germany are operating normally.

Reported by Twilio on their status page.

1. MonitoringSep 15 · 14:13 UTC

   We have observed a recovery in voice calls between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. resolvedSep 16 · 10:49 UTC

   The Subaccount Rollup view in the Voice Insights Console is now fully restored and displaying both new and backfilled historical data as expected. This incident is now resolved.

Reported by Twilio on their status page.

1. UpdateSep 15 · 10:55 UTC

   The Subaccount rollup view in the Voice Insights Console is now displaying new aggregated subaccount data as expected. Our engineering team is actively working on backfilling the historical data that was missing during the incident. An update on the progress of the data backfill will be provided within 8 hours.

Reported by Twilio on their status page.

1. CompletedSep 15 · 12:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 15 · 04:44 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Swaziland are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 15 · 04:44 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Swaziland are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 15 · 09:09 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 15 · 09:09 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 14 · 20:00 UTC

   Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm

Reported by Twilio on their status page.

1. ResolvedSep 14 · 20:00 UTC

   Starting on 09/08/2026, 03:58:00 Pm Utc Twilio Customers Experienced Retryable Message Being Skipped in Production Intermittently. The Issue Was Resolved on 09/14/2026, 07:33:00 Pm

Reported by Twilio on their status page.

1. resolvedSep 15 · 04:47 UTC

   The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 15 · 04:47 UTC

   The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 14 · 22:56 UTC

   The incident has been resolved and SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 14 · 22:56 UTC

   The incident has been resolved and SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and Smart Axiata network subscribers in Cambodia is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 15 · 02:43 UTC

   The incident has been resolved and User Authentication Identity SNA failure increase for Smartfren in Indonesia is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 15 · 02:43 UTC

   The incident has been resolved and User Authentication Identity SNA failure increase for Smartfren in Indonesia is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 14 · 17:27 UTC

   The incident has been resolved and voice calls from a subset of Twilio United States Phone Numbers to network subscribers in Iraq are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 14 · 17:27 UTC

   The incident has been resolved and voice calls from a subset of Twilio United States Phone Numbers to network subscribers in Iraq are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 14 · 15:38 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 14 · 15:38 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 15 · 19:28 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France is operating normally.

Reported by Twilio on their status page.

1. IdentifiedSep 15 · 14:22 UTC

   Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bouygues Telecom network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Reported by Twilio on their status page.

1. resolvedSep 13 · 00:12 UTC

   We are no longer experiencing issues with Real-Time Transcriptions, Conversation Relay, and Voice TwiML products when using the Deepgram model. This incident has been resolved.

Reported by Twilio on their status page.

1. ResolvedSep 13 · 00:12 UTC

   We are no longer experiencing issues with Real-Time Transcriptions, Conversation Relay, and Voice TwiML products when using the Deepgram model. This incident has been resolved.

Reported by Twilio on their status page.

1. CompletedSep 14 · 23:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. identifiedSep 20 · 07:41 UTC

   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. UpdateSep 15 · 07:33 UTC

   Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Hong Kong. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. resolvedSep 12 · 06:18 UTC

   The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 12 · 06:18 UTC

   The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 11 · 18:48 UTC

   This incident has been resolved.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 18:48 UTC

   This incident has been resolved.

Reported by Twilio on their status page.

1. CompletedSep 14 · 22:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 11 · 15:42 UTC

   This incident has been resolved.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 15:42 UTC

   This incident has been resolved.

Reported by Twilio on their status page.

1. resolvedSep 11 · 19:03 UTC

   The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 19:03 UTC

   The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across Europe and the Middle East is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 11 · 14:55 UTC

   The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 14:55 UTC

   The incident has been resolved and SMS delivery from Twilio to affected networks in Ireland is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 14 · 21:01 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. CompletedSep 11 · 09:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 11 · 00:26 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 00:26 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Appalachian Wireless network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 10 · 18:14 UTC

   We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

1. resolvedSep 11 · 10:23 UTC

   The incident has been resolved and User Authentication Identity SNA failure increase in Indonesia is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 10:23 UTC

   The incident has been resolved and User Authentication Identity SNA failure increase in Indonesia is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 14 · 03:30 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 11 · 17:18 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 11 · 17:18 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Iliad network subscribers in Italy is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 10 · 09:00 UTC

   The incident has been resolved and access to the Twilio Console from Singapore is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 10 · 09:00 UTC

   The incident has been resolved and access to the Twilio Console from Singapore is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 10 · 01:45 UTC

   We have fully investigated the API related issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

1. resolvedSep 9 · 22:50 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 22:50 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 9 · 20:24 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 20:24 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Verizon network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 9 · 17:47 UTC

   Our engineers have investigated and resolved an issue with Messaging Services. From 10:28AM PDT on Tuesday, 7/21/26 to 6:00PM PDT on Friday, 9/4/26, customers may have experienced HTTP 400 responses with Twilio error code 21620 when sending messages through Messaging Services if the media URL parameter contained a comma. The issue has been resolved and all impacted services are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 17:47 UTC

   Our engineers have investigated and resolved an issue with Messaging Services. From 10:28AM PDT on Tuesday, 7/21/26 to 6:00PM PDT on Friday, 9/4/26, customers may have experienced HTTP 400 responses with Twilio error code 21620 when sending messages through Messaging Services if the media URL parameter contained a comma. The issue has been resolved and all impacted services are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 9 · 20:41 UTC

   The issue for Branded calling inside the Twilio Console has been resolved and it is operating normally at this time.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 20:41 UTC

   The issue for Branded calling inside the Twilio Console has been resolved and it is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 9 · 19:13 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Claro network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 19:13 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Claro network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 15 · 04:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 9 · 14:34 UTC

   The incident has been resolved and SMS delivery from Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 14:34 UTC

   The incident has been resolved and SMS delivery from Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 9 · 12:51 UTC

   The issue affecting the Voice 'Try It Out' feature in the New Twilio Console has been fully recovered. All services are operating normally. This incident is now resolved.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 12:51 UTC

   The issue affecting the Voice 'Try It Out' feature in the New Twilio Console has been fully recovered. All services are operating normally. This incident is now resolved.

Reported by Twilio on their status page.

1. resolvedSep 9 · 08:08 UTC

   The incident has been resolved and SMS delivery from Twilio to Pelephone network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 08:08 UTC

   The incident has been resolved and SMS delivery from Twilio to Pelephone network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 15 · 01:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 8 · 23:25 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 23:25 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-spire and Dish network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 9 · 05:42 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 05:42 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 8 · 21:52 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Safaricom network subscribers in Kenya are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 21:52 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Safaricom network subscribers in Kenya are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 8 · 17:39 UTC

   Twilio Messaging Services was degraded for 46 days between July 21 2026 3:28 PM  and Sept 4 2026 6:00 PM Pacific Time . During this period of time, customers that sent messages with media url that contained a comma and added the messaging service sid parameter in their messages will have their messages messages incorrectly rejected with http 400 and Twilio error code 21620 .

Reported by Twilio on their status page.

1. ResolvedSep 8 · 17:39 UTC

   Twilio Messaging Services was degraded for 46 days between July 21 2026 3:28 PM  and Sept 4 2026 6:00 PM Pacific Time . During this period of time, customers that sent messages with media url that contained a comma and added the messaging service sid parameter in their messages will have their messages messages incorrectly rejected with http 400 and Twilio error code 21620 .

Reported by Twilio on their status page.

1. resolvedSep 9 · 15:29 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone network subscribers in Italy is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 9 · 15:29 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Short Codes to Vodafone network subscribers in Italy is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 8 · 18:23 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in France is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 18:23 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to network subscribers on affected networks in France is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 8 · 19:30 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 8 · 14:12 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Germany are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 14:12 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Germany are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 8 · 20:08 UTC

   The incident has been resolved and SMS delivery from Twilio to Megafon network subscribers in Tajikistan is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 20:08 UTC

   The incident has been resolved and SMS delivery from Twilio to Megafon network subscribers in Tajikistan is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 8 · 08:18 UTC

   The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 08:18 UTC

   The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Honduras is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 8 · 08:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 8 · 07:24 UTC

   The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 07:24 UTC

   The incident has been resolved and SMS delivery from Twilio to AT&T network subscribers in Mexico is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 10 · 01:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. CompletedSep 10 · 10:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 8 · 20:34 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 8 · 20:34 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. CompletedSep 8 · 00:02 UTC

   The scheduled maintenance has been rescheduled and the new date has been posted on our Statuspage. Thank you for your understanding.

Reported by Twilio on their status page.

1. resolvedSep 7 · 20:22 UTC

   We have fully investigated the potential issue with Status-Callback Service triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

1. CompletedSep 7 · 22:02 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. CompletedSep 7 · 13:59 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 7 · 19:37 UTC

   The incident has been resolved and SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 7 · 19:37 UTC

   The incident has been resolved and SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 7 · 10:09 UTC

   This Incident has been resolved as we observed recovery and stablity in SMS Delivery Delays and Failures from Twilio to Telefonica Network in Spain.

Reported by Twilio on their status page.

1. ResolvedSep 7 · 10:09 UTC

   This Incident has been resolved as we observed recovery and stablity in SMS Delivery Delays and Failures from Twilio to Telefonica Network in Spain.

Reported by Twilio on their status page.

1. resolvedSep 7 · 13:18 UTC

   This Incident has been resolved as observed metrics recovered and stable for SMS delivery from Twilio to MTN network subscribers in Congo

Reported by Twilio on their status page.

1. ResolvedSep 7 · 13:18 UTC

   This Incident has been resolved as observed metrics recovered and stable for SMS delivery from Twilio to MTN network subscribers in Congo

Reported by Twilio on their status page.

1. resolvedSep 7 · 23:07 UTC

   The incident has been resolved and MMS delivery between a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 7 · 23:07 UTC

   The incident has been resolved and MMS delivery between a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 11 · 10:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 6 · 20:05 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Mauritel network subscribers in Mauritania are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 5 · 20:46 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in India is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 5 · 14:27 UTC

   The incident has been resolved and User Authentication Identity Gateway API failure increase for Pacificeast in the United States is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 13 · 21:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 5 · 22:04 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Switzerland are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 4 · 17:17 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 4 · 18:56 UTC

   Our engineers have monitored the issue and confirmed the issue with email deliveries to Microsoft has recovered to normal levels. All services are now operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 4 · 14:55 UTC

   The incident has been resolved and SMS delivery from Twilio to MobiFone network subscribers in Vietnam is operating normally.

Reported by Twilio on their status page.

1. investigatingSep 12 · 10:11 UTC

   Twilio customers may be experiencing MMS delivery failures from a Subset of network subscribers in Australia to Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. UpdateSep 15 · 10:15 UTC

   Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

1. resolvedSep 4 · 16:03 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Vivo and Claro network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 5 · 20:58 UTC

   The incident has been resolved, SMS delivery from Twilio to Africell and Qcell network subscribers in the Gambia is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 4 · 00:10 UTC

   Delivery delays and failures have been resolved and message delivery is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 3 · 19:21 UTC

   We have fully investigated the registration notification issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

1. resolvedSep 3 · 18:20 UTC

   Intermittent dropped calls were reported on the Twilio personalized support hotline between 2026-08-24 08:10 AM PT and 2026-09-01 10:27 AM PT. The root cause was identified as a bug within Twilio Studio. A patch has been applied, and service has been fully restored.

Reported by Twilio on their status page.

1. resolvedSep 3 · 13:53 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in affected countries in Europe are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 3 · 08:42 UTC

   The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 3 · 02:07 UTC

   We are no longer experiencing issues when the customers are logging in to the Twilio console. This incident has been resolved.

Reported by Twilio on their status page.

1. resolvedSep 7 · 21:59 UTC

   The incident has been resolved and MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. ResolvedSep 7 · 21:59 UTC

   The incident has been resolved and MMS delivery receipts from a subset of Twilio Long Codes to GCI network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 3 · 02:41 UTC

   We have monitored and resolved the issue with RCS sender registration submission in the United States. All services are now operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 3 · 14:22 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Algar Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 9 · 00:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 4 · 15:30 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 2 · 14:22 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 2 · 14:12 UTC

   The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 3 · 10:06 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Vivo network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 2 · 20:09 UTC

   The incident has been resolved and User Authentication Identity SNA missing redirects for Three in the United Kingdom is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 2 · 05:07 UTC

   Issues affecting transferred support chats have been resolved and Live Chat support is operating normally at this time.

Reported by Twilio on their status page.

1. CompletedSep 7 · 22:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. investigatingSep 1 · 18:36 UTC

   Our monitoring systems have detected a potential issue with MMS messages delayed delivery. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Reported by Twilio on their status page.

1. resolvedSep 1 · 17:42 UTC

   Voice E2E Test failures has been resolved and is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 1 · 18:11 UTC

   502 Errors when accessing Console or making REST API Calls has been resolved and is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 1 · 20:12 UTC

   The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in the Democratic Republic of the Congo is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 17:30 UTC

   The incident has been resolved and User Authentication Identity SNA failure increase and SNA missing redirects for Globe Telecom in the Philippines is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 13:06 UTC

   This incident has been resolved and the active Firebase outage that was impacting notification delivery for some Twilio customers is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 3 · 14:04 UTC

   The incident has been resolved and SMS delivery from Twilio Long Codes to network subscribers on affected networks in the Netherlands is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 2 · 04:28 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to H3G network subscribers in the United Kingdom is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 15:42 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Malaysia and Thailand are operating normally.

Reported by Twilio on their status page.

1. CompletedSep 9 · 13:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedSep 1 · 12:45 UTC

   The incident has been resolved and MMS delivery from AT&T network subscribers to a small subset of Twilio Toll-Free Numbers in the United States to Twilio Toll-Free Numbers is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 03:41 UTC

   The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Movistar network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 3 · 22:13 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to C-Spire and Dish network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 16:27 UTC

   Our engineers have monitored the fix and confirmed that the issue with Suppression Blocks List Data Inconsistencies has been resolved.  The previous impact where a subset of requests from certain regions may not have received timely updates on Block suppressions has been resolved for the SendGrid UI dashboard and for the API.  All services are now operating normally at this time.

Reported by Twilio on their status page.

1. resolvedSep 1 · 02:43 UTC

   The issue affecting S/S, CNAM, and Voice Integrity for phone numbers on sub-accounts has been successfully resolved. We have monitored the systems and confirmed that all services have returned to normal operation. We apologize for any inconvenience this may have caused and appreciate your patience.

Reported by Twilio on their status page.

1. resolvedAug 31 · 20:56 UTC

   We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

1. resolvedAug 31 · 18:23 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 08:04 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 31 · 20:40 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 31 · 03:36 UTC

   The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 2 · 10:37 UTC

   The incident has been resolved and SMS delivery from Twilio to Telma network subscribers in Madagascar is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 30 · 21:03 UTC

   The incident has been resolved and User Authentication Identity Gateway API failure increase for XL Axiata in Indonesia is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 30 · 19:41 UTC

   The incident has been resolved and SMS delivery from Twilio to DiGi network subscribers in Malaysia is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 19:55 UTC

   We have observed a recovery in SMS delivery receipts from Twilio to multiple networks in Brazil and are monitoring service stability.

Reported by Twilio on their status page.

1. resolvedAug 30 · 12:34 UTC

   The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 11:01 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Toll-Free Numbers to Bell Mobility network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 08:31 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 22:26 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Bulgaria are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 07:35 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 31 · 06:21 UTC

   The incident has been resolved and SMS delivery from Twilio to Ooredoo network subscribers in Kuwait is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 28 · 23:14 UTC

   Console Latency has been resolved and Account Settings and Usage pages and API are operating normally at this time.

Reported by Twilio on their status page.

1. resolvedAug 30 · 11:17 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to LIME network subscribers in Cayman Islands is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 07:35 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Tigo network subscribers in Colombia are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 30 · 19:21 UTC

   The incident has been resolved and SMS delivery from Twilio to Datora network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 4 · 00:40 UTC

   Latency for subsets of traffic has been resolved and Messaging Logs is operating normally at this time.

Reported by Twilio on their status page.

1. resolvedAug 28 · 22:43 UTC

   In progress call recording and call modification are operating normally at this time. This incident has been resolved.

Reported by Twilio on their status page.

1. resolvedAug 28 · 17:44 UTC

   We have fully investigated the Event Streams issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Reported by Twilio on their status page.

1. resolvedAug 28 · 22:43 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Toll-Free Numbers to Altice (CSC Wireless) network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 28 · 14:53 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Globe Telecom network subscribers in the Philippines are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 31 · 14:35 UTC

   The incident has been resolved and voice calls between a subset of Twilio Hong Kong Phone Numbers and network subscribers on affected networks in Hong Kong are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 29 · 23:37 UTC

   The incident has been resolved and SMS delivery from Twilio to Megafon network subscribers in Tajikistan is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 30 · 18:17 UTC

   The incident has been resolved and SMS delivery receipts from Twilio Long Codes to Liberty network subscribers in Puerto Rico are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 28 · 05:40 UTC

   The incident has been resolved and SMS delivery from Twilio to Evatis network subscribers in Djibouti is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 27 · 15:39 UTC

   We have fully investigated this issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

1. resolvedAug 27 · 23:49 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Malitel network subscribers in Mali are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 31 · 14:26 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United Kingdom are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 23:44 UTC

   Twilio Voice Insights Metrics page in Console was degraded between 08/24/2026 and 08/26/2026. During this period of time customers may have experienced skewed graphs when viewing the Client Call Metrics graphs. The issue has now been resolved.

Reported by Twilio on their status page.

1. resolvedAug 27 · 04:22 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 27 · 05:43 UTC

   The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 19:56 UTC

   We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 27 · 15:29 UTC

   The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Sweden are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 16:05 UTC

   The post will be resolved as it is related to a similar incident. For additional updates relating to this incident please refer to this status post: https://status.twilio.com/incidents/jgw40jm8yngj

Reported by Twilio on their status page.

1. resolvedSep 4 · 22:25 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 27 · 05:39 UTC

   The incident has been resolved and SMS delivery from Twilio to Liberty Mobile network subscribers in Puerto Rico is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 11:38 UTC

   The incident has been resolved and voice calls from Twilio Phone Numbers to Vodafone network subscribers in Egypt are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 11:24 UTC

   This incident is now resolved. The Twilio console is fully operational, and all services are functioning normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 11:25 UTC

   The incident has been resolved and SMS and MMS delivery from a subset of Twilio Long Codes to affected networks in Australia is operating normally.

Reported by Twilio on their status page.

1. CompletedSep 9 · 18:30 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedAug 26 · 11:26 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to affected networks in Brazil are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 07:33 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Globe network subscribers in the Philippines are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 06:38 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 06:03 UTC

   The incident has been resolved and SMS delivery receipts from Twilio to Telefonica network subscribers in Chile are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 23:49 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Drillisch 1&1 network subscribers in Germany is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 23:35 UTC

   The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Videotron network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 18:37 UTC

   Twilio Messaging Logs API was degraded intermittently between 07/25/2026 and 08/23/2026. During this period of time customers may have experienced intermittent elevated latency when trying to call the Messaging Logs API. The issue has now been resolved.

Reported by Twilio on their status page.

1. resolvedAug 26 · 06:02 UTC

   The incident has been resolved and SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 20:52 UTC

   The incident has been resolved and voice calls from network subscribers to a subset of Twilio Portugal Phone Numbers are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 18:08 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to affected networks in Mexico are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 16:36 UTC

   The issue affecting Intelligent Alerts has been resolved. Alert notifications have fully resumed. We apologize for any disruption.

Reported by Twilio on their status page.

1. resolvedAug 27 · 21:52 UTC

   The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 12:12 UTC

   The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 26 · 06:31 UTC

   The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in the Dominican Republic is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 12:20 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in the United States are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 08:28 UTC

   The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 24 · 18:48 UTC

   We have investigated and resolved an issue with Messaging. From 11:10AM PDT to 11:15AM PDT on Monday, 8/24/26, customers may have experienced errors sending outbound WhatsApp and RCS messages. The issue has been resolved and all impacted services are operating normally.

Reported by Twilio on their status page.

1. In progressAug 24 · 16:00 UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Reported by Twilio on their status page.

1. CompletedSep 6 · 22:00 UTC

   The scheduled maintenance has been completed.

Reported by Twilio on their status page.

1. resolvedAug 24 · 10:48 UTC

   This incident is now resolved. Following investigation we have confirmed that trial restrictions were functioning correctly for involved accounts. We apologize for the inconvenience and thank you for your patience.

Reported by Twilio on their status page.

1. resolvedAug 24 · 06:21 UTC

   Flex Orchestration Services have returned to normal operation, and 5xx errors affecting voice calls have fully subsided. Voice services are operating as expected, and this issue is now resolved.

Reported by Twilio on their status page.

1. resolvedAug 31 · 21:35 UTC

   The incident has been resolved and SMS delivery from Twilio to I.C.E network subscribers in Costa Rica is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 22 · 19:55 UTC

   The incident has been resolved and SMS delivery from Twilio to Vivacom network subscribers in Bulgaria is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 25 · 14:39 UTC

   The incident has been resolved and SMS delivery from Twilio to Dukagjini network subscribers in Kosovo is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 22 · 08:31 UTC

   The incident has been resolved and SMS delivery from Twilio to Mobile network subscribers in Oman is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 22 · 07:07 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio International Pre-Registered Sender IDs to Vinaphone network subscribers in Vietnam are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 21 · 22:00 UTC

   We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Reported by Twilio on their status page.

1. resolvedSep 4 · 12:06 UTC

   The incident has been resolved and SMS delivery receipts from a subset of Twilio Phone Numbers to Telefonica network subscribers in El Salvador are operating normally.

Reported by Twilio on their status page.

1. resolvedAug 21 · 19:44 UTC

   Twilio Programmable Messaging API was degraded for 7 minutes between 16:46 and 16:53 Pacific Time on 08/20/2026. During this period of time customers may have experienced higher latency on requests to the Messaging API. The issue has now been resolved.

Reported by Twilio on their status page.

1. resolvedAug 22 · 05:40 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Viva network subscribers in the Dominican Republic is operating normally.

Reported by Twilio on their status page.

1. resolvedAug 22 · 03:13 UTC

   The incident has been resolved and SMS delivery from Twilio to Dukagjini network subscribers in Kosovo is operating normally.

Reported by Twilio on their status page.

1. resolvedSep 1 · 22:17 UTC

   e have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally. This is a duplicated post from https://status.twilio.com/incidents/1p0389r8f5f2

Reported by Twilio on their status page.

1. resolvedAug 20 · 20:00 UTC

   Users faced a generic error "can not be the same as your last password." when attempting to reset their password between 2026-08-20 21:59 UTC and 2026-08-24 17:15:05 UTC. During this period of time customers may have experienced issues resetting their passwords. The issue has now been resolved.

Reported by Twilio on their status page.