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Twilio Incident History

Degraded

twilio.com ↗35 top-level components

checked Nov 4, 2026 11:59 PM UTC · Twilio's official status page

Twilio has disruptions affecting Lookup Line Type Intelligence [Legacy API], Media Streams US1, MMS, APAC, and other components.

4 of 172 components currently report disruptions.

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Twilio incident history

377 reports published by Twilio in the last 30 days · 35 still open

November 4, 2026

Search Delays on Enterprise Knowledge

Last update
  1. resolvedNov 4 · 22:53 UTC

    Search latency has been resolved and Knowledge Enterprise is operating normally at this time. This incident has been resolved.

Reported by Twilio on their status page.

Delayed Email Validation History

Last update
  1. resolvedNov 4 · 20:42 UTC

    The delays have been resolved and Email Validation history is operating normally at this time. This incident has been resolved.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Claro Brazil

Last update
  1. resolvedNov 4 · 21:59 UTC

    The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Algar Telecom Brazil

Last update
  1. resolvedNov 4 · 21:21 UTC

    The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

Last update
  1. resolvedNov 4 · 00:58 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

November 3, 2026

MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States

Last update
  1. resolvedNov 4 · 06:54 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to network subscribers on affected small networks in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States

Last update
  1. resolvedNov 4 · 02:08 UTC

    The incident has been resolved and MMS delivery receipts and MMS delivery from a subset of Twilio Long Codes and Short Codes to AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States

Last update
  1. resolvedNov 3 · 21:09 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

Last update
  1. resolvedNov 3 · 19:42 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States

Last update
  1. resolvedNov 3 · 21:01 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to multiple small networks the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Entel Bolivia

Last update
  1. resolvedNov 3 · 13:28 UTC

    The incident has been resolved and SMS delivery from Twilio to Entel network subscribers in Bolivia is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Lycamobile United Kingdom

Last update
  1. resolvedNov 3 · 05:47 UTC

    The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

Reported by Twilio on their status page.

Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States

Last update
  1. resolvedNov 3 · 19:08 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

RateQueue Host Down Did Not Recover

Last update
  1. resolvedNov 4 · 18:09 UTC

    We are no longer experiencing the issue causing delays in messages. This incident has been resolved.

Reported by Twilio on their status page.

Media Streams Audio Delays

Ongoing · last update
  1. investigatingNov 3 · 01:29 UTC

    We are investigating media streams audio delays. We expect to provide another update in 1 hour or as soon as more information becomes available

Reported by Twilio on their status page.

November 2, 2026

SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico

Last update
  1. resolvedNov 3 · 06:59 UTC

    The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Puerto Rico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

Last update
  1. resolvedNov 3 · 05:02 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico are operating normally.

Reported by Twilio on their status page.

Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers

Last update
  1. resolvedNov 2 · 20:55 UTC

    On October 31, 2026, from 5AM to 8AM PT, customers may have experienced an issue with some inbound calls to Twilio Brazil numbers having no audio, and some calls also dropping. The impact was linked to a carrier fiber cut and a fallback route that could not handle the traffic load. The issue has been resolved and Voice is operating normally.

Reported by Twilio on their status page.

Some Customers May Have Incorrect Balances Reflected on Their Account

Last update
  1. resolvedNov 4 · 01:26 UTC

    The issue causing incorrect balances to be reflected on customer accounts has been resolved and it is operating normally at this time.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

Last update
  1. resolvedNov 2 · 20:45 UTC

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic

Last update
  1. resolvedNov 2 · 12:39 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to T-Mobile and O2 network subscribers in the Czech Republic is operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia

Last update
  1. resolvedNov 2 · 20:21 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on XL Axiata in Indonesia are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines

Ongoing · last update
  1. monitoringNov 4 · 20:18 UTC

    We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers in the Philippines and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States

Last update
  1. resolvedNov 2 · 07:24 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Google Voice network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

November 1, 2026

SMS Delivery Failures from Twilio to KDDI Japan

Last update
  1. resolvedNov 2 · 00:37 UTC

    The incident has been resolved and SMS delivery from Twilio to KDDI network subscribers in Japan is operating normally.

Reported by Twilio on their status page.

October 30, 2026

Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands

Last update
  1. resolvedOct 31 · 04:41 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on KPN in Netherlands and Lookup API transactions involving KPN in Netherlands are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines

Last update
  1. resolvedOct 30 · 19:09 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Smart in Philippines are operating normally.

Reported by Twilio on their status page.

Automated Alert: Minimal Customer Impact

Last update
  1. resolvedOct 30 · 18:42 UTC

    We have fully investigated the issue affecting verifications to Ivory Coast, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Reported by Twilio on their status page.

SMS and MMS Delivery Delays from Twilio to Altice United States

Last update
  1. resolvedOct 30 · 22:15 UTC

    The incident has been resolved and SMS and MMS delivery from Twilio to Altice network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

October 29, 2026

SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia

Last update
  1. resolvedOct 29 · 22:18 UTC

    The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil

Last update
  1. resolvedOct 29 · 15:54 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vivo network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

Gateway API (Lookup API) Failure Increase on Verizon in United States

Last update
  1. resolvedOct 29 · 10:32 UTC

    The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.

Reported by Twilio on their status page.

Flex Agent Copilot Note Generation Issues

Last update
  1. resolvedOct 29 · 05:20 UTC

    This incident has been consolidated into https://status.twilio.com/incidents/pq17rz6sfhj3 The impact to Flex Agent Copilot observed on October 20, 2026, at 9:53 AM PDT has been completely resolved. There is no active customer impact. For the complete incident details review and event timeline, refer to the status page link: https://status.twilio.com/incidents/pq17rz6sfhj3

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - MTS

Ongoing · last update
  1. ScheduledOct 29 · 04:00 UTC

    The MTS network in Russia is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 28 October 2026 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

Last update
  1. resolvedOct 29 · 14:20 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to T-Mobile network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States

Ongoing · last update
  1. IdentifiedOct 29 · 02:58 UTC

    Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Reported by Twilio on their status page.

MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States

Last update
  1. resolvedOct 29 · 14:05 UTC

    The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States

Ongoing · last update
  1. UpdateOct 29 · 01:56 UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

October 28, 2026

Link Shortening Redirect Errors on Branded Domains

Last update
  1. resolvedOct 29 · 00:35 UTC

    Our engineers have monitored the fix and confirmed the issue with shortened links on some branded short domains has been resolved. All services are now operating normally at this time.

Reported by Twilio on their status page.

Link Shortening Redirect Errors on Branded Domains

Last update
  1. ResolvedOct 29 · 00:35 UTC

    Our engineers have monitored the fix and confirmed the issue with shortened links on some branded short domains has been resolved. All services are now operating normally at this time.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

Last update
  1. resolvedOct 28 · 21:46 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium

Last update
  1. ResolvedOct 28 · 21:46 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in Belgium is operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom

Last update
  1. resolvedOct 28 · 19:39 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions involving EE in the United Kingdom are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom

Last update
  1. ResolvedOct 28 · 19:39 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions involving EE in the United Kingdom are operating normally.

Reported by Twilio on their status page.

Possible 503 Errors for Messaging Traffic in the Australia Region

Last update
  1. resolvedOct 28 · 21:32 UTC

    Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.

Reported by Twilio on their status page.

Possible 503 Errors for Messaging Traffic in the Australia Region

Last update
  1. ResolvedOct 28 · 21:32 UTC

    Customers in the Australia Region are no longer encountering 503 Errors for Messaging Traffic. This incident has been resolved.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia

Ongoing · last update
  1. monitoringNov 4 · 19:51 UTC

    We have observed recovery in API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia

Ongoing · last update
  1. UpdateOct 29 · 02:20 UTC

    Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to MTC Namibia

Last update
  1. resolvedOct 28 · 21:50 UTC

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to MTC Namibia

Last update
  1. ResolvedOct 28 · 21:50 UTC

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Reported by Twilio on their status page.

United States SMS and MMS Carrier Partner Maintenance

Ongoing · last update
  1. In progressOct 29 · 03:02 UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Reported by Twilio on their status page.

United States and Canada Twilio SMS and MMS Maintenance

Ongoing · last update
  1. In progressOct 29 · 03:00 UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

Reported by Twilio on their status page.

Twilio Console Errors

Last update
  1. resolvedOct 28 · 05:30 UTC

    Twilio Console was degraded for 90 minutes between 28 October 2026 7:45 AM and 9:15 AM Pacific Time. During this period of time customers may have experienced errors when loading some pages in One Console. The issue has now been resolved.

Reported by Twilio on their status page.

Twilio Console Errors

Last update
  1. ResolvedOct 28 · 05:30 UTC

    Twilio Console was degraded for 90 minutes between 28 October 2026 7:45 AM and 9:15 AM Pacific Time. During this period of time customers may have experienced errors when loading some pages in One Console. The issue has now been resolved.

Reported by Twilio on their status page.

Mexico SMS Carrier Maintenance - Telcel

Last update
  1. CompletedOct 28 · 12:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Elevated 500 Errors Affecting Programmable Voice API

Last update
  1. resolvedOct 28 · 00:58 UTC

    Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Reported by Twilio on their status page.

Elevated 500 Errors Affecting Programmable Voice API

Last update
  1. ResolvedOct 28 · 00:58 UTC

    Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Reported by Twilio on their status page.

October 27, 2026

SMS Delivery Delays from Twilio to Surf Telecom Brazil

Last update
  1. resolvedOct 28 · 15:33 UTC

    The incident has been resolved and SMS delivery from Twilio to Surf Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Surf Telecom Brazil

Last update
  1. ResolvedOct 28 · 15:33 UTC

    The incident has been resolved and SMS delivery from Twilio to Surf Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal

Last update
  1. resolvedOct 28 · 00:16 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in Portugal is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal

Last update
  1. ResolvedOct 28 · 00:16 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in Portugal is operating normally.

Reported by Twilio on their status page.

Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina

Last update
  1. resolvedOct 28 · 18:09 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina

Last update
  1. ResolvedOct 28 · 18:09 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Argentina are operating normally.

Reported by Twilio on their status page.

Elevated 500 Errors Affecting Programmable Messaging API

Last update
  1. resolvedOct 27 · 21:44 UTC

    Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Reported by Twilio on their status page.

Elevated 500 Errors Affecting Programmable Messaging API

Last update
  1. ResolvedOct 27 · 21:44 UTC

    Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

Last update
  1. resolvedNov 4 · 22:57 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

Ongoing · last update
  1. UpdateOct 28 · 13:01 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Automated Alert: Minimal Customer Impact

Last update
  1. resolvedOct 27 · 18:06 UTC

    We have fully investigated the organization pages issue, and it was determined that the impact was limited to a small subset of console page. All systems are now operational.

Reported by Twilio on their status page.

Automated Alert: Minimal Customer Impact

Last update
  1. ResolvedOct 27 · 18:06 UTC

    We have fully investigated the organization pages issue, and it was determined that the impact was limited to a small subset of console page. All systems are now operational.

Reported by Twilio on their status page.

Voice Call Failures from Twilio Mobile Numbers to Israel

Last update
  1. resolvedOct 27 · 21:05 UTC

    The incident has been resolved and voice calls from Twilio Mobile Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Twilio Mobile Numbers to Israel

Last update
  1. ResolvedOct 27 · 21:05 UTC

    The incident has been resolved and voice calls from Twilio Mobile Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

Gateway API (Lookup API) Failure Increase on Three in United Kingdom

Last update
  1. resolvedOct 27 · 19:27 UTC

    The incident has been resolved and Lookup API transactions involving Three in the United Kingdom are operating normally.

Reported by Twilio on their status page.

Gateway API (Lookup API) Failure Increase on Three in United Kingdom

Last update
  1. ResolvedOct 27 · 19:27 UTC

    The incident has been resolved and Lookup API transactions involving Three in the United Kingdom are operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. resolvedOct 27 · 17:32 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. ResolvedOct 27 · 17:32 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Last update
  1. CompletedOct 28 · 00:30 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - Beeline

Last update
  1. CompletedOct 29 · 00:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Turkcell Turkey

Last update
  1. resolvedOct 27 · 13:18 UTC

    The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Turkcell Turkey

Last update
  1. ResolvedOct 27 · 13:18 UTC

    The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.

Reported by Twilio on their status page.

Voice Call Failures From Twilio Phone Numbers to Germany

Ongoing · last update
  1. investigatingOct 27 · 09:00 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to Germany

Last update
  1. resolvedOct 27 · 18:12 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Germany are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to Germany

Last update
  1. ResolvedOct 27 · 18:12 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Germany are operating normally.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - Sberbank Mobile

Last update
  1. CompletedOct 29 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. resolvedOct 27 · 07:10 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. ResolvedOct 27 · 07:10 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Long Codes to AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

Mexico SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 28 · 06:01 UTC

    This maintenance is canceled.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa

Last update
  1. resolvedOct 27 · 05:17 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in South Africa is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa

Last update
  1. ResolvedOct 27 · 05:17 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and network subscribers on affected networks in South Africa is operating normally.

Reported by Twilio on their status page.

October 26, 2026

SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil

Last update
  1. resolvedOct 30 · 22:08 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to network subscribers on affected networks in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures Between Twilio Phone Numbers and Multiple Networks in Brazil

Ongoing · last update
  1. UpdateOct 28 · 21:40 UTC

    Twilio customers may be experiencing SMS delivery delays and failures between Twilio Phone Numbers and network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Ongoing · last update
  1. UpdateOct 28 · 17:37 UTC

    Twilio customers may be experiencing SMS delivery failures and delays from a subset of Twilio Brazil Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Failures and Delays Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Ongoing · last update
  1. UpdateOct 28 · 15:34 UTC

    Twilio customers may be experiencing SMS delivery failures and delays from a subset of Twilio Brazil Phone Numbers to network subscribers on multiple networks in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Malaysia SMS Carrier Maintenance - Red One

Last update
  1. CompletedOct 27 · 17:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States

Last update
  1. resolvedOct 27 · 21:08 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States

Last update
  1. ResolvedOct 27 · 21:08 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Cellcom network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States

Last update
  1. resolvedOct 30 · 22:28 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States

Ongoing · last update
  1. UpdateOct 29 · 03:18 UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

United States MMS Carrier Partner Maintenance

Last update
  1. CompletedOct 27 · 10:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

South Sudan SMS Carrier Maintenance - MTN

Last update
  1. CompletedOct 28 · 03:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

WhatsApp Sandbox Sending Configuration Issues

Last update
  1. resolvedOct 26 · 17:40 UTC

    We have monitored and resolved the issue with WhatsApp Sandbox sender configuration. All services are now operating normally at this time.

Reported by Twilio on their status page.

WhatsApp Sandbox Sending Configuration Issues

Last update
  1. ResolvedOct 26 · 17:40 UTC

    We have monitored and resolved the issue with WhatsApp Sandbox sender configuration. All services are now operating normally at this time.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania

Last update
  1. resolvedOct 27 · 15:39 UTC

    The incident has been resolved and SMS delivery from Twilio to Mauritel network subscribers in Mauritania is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania

Last update
  1. ResolvedOct 27 · 15:39 UTC

    The incident has been resolved and SMS delivery from Twilio to Mauritel network subscribers in Mauritania is operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania

Ongoing · last update
  1. identifiedNov 2 · 23:07 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 16 hours or as soon as more information becomes available

Reported by Twilio on their status page.

Voice Call Failures from Twilio Phone Numbers to Romania

Ongoing · last update
  1. UpdateOct 28 · 20:59 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania

Ongoing · last update
  1. UpdateOct 27 · 20:48 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Cellcom Israel

Last update
  1. resolvedOct 26 · 14:47 UTC

    The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Cellcom Israel

Last update
  1. ResolvedOct 26 · 14:47 UTC

    The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

October 25, 2026

SMS Delivery Delays from Twilio to Telcel Mexico

Last update
  1. resolvedOct 26 · 03:32 UTC

    The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Telcel Mexico

Last update
  1. ResolvedOct 26 · 03:32 UTC

    The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

Last update
  1. resolvedOct 26 · 11:09 UTC

    The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil and Puerto Rico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

Last update
  1. ResolvedOct 26 · 11:09 UTC

    The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil and Puerto Rico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Telia Sweden

Last update
  1. resolvedOct 26 · 00:48 UTC

    The incident has been resolved and SMS delivery from Twilio to Telia network subscribers in Sweden is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Telia Sweden

Last update
  1. ResolvedOct 26 · 00:48 UTC

    The incident has been resolved and SMS delivery from Twilio to Telia network subscribers in Sweden is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Airtel Nigeria

Last update
  1. resolvedOct 25 · 19:03 UTC

    The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in Nigeria is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Airtel Nigeria

Last update
  1. ResolvedOct 25 · 19:03 UTC

    The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in Nigeria is operating normally.

Reported by Twilio on their status page.

October 24, 2026

Azure Marketplace SendGrid Customers Experiencing Account Management Issues

Last update
  1. resolvedOct 24 · 22:54 UTC

    SendGrid users on Azure Marketplace are no longer experiencing account management issues. This incident has been resolved.

Reported by Twilio on their status page.

Azure Marketplace SendGrid Customers Experiencing Account Management Issues

Last update
  1. ResolvedOct 24 · 22:54 UTC

    SendGrid users on Azure Marketplace are no longer experiencing account management issues. This incident has been resolved.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

Last update
  1. resolvedOct 25 · 18:22 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) in the Netherlands and Lookup API transactions in the Netherlands are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

Last update
  1. ResolvedOct 25 · 18:22 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) in the Netherlands and Lookup API transactions in the Netherlands are operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

Last update
  1. resolvedOct 27 · 13:31 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Last update
  1. resolvedOct 25 · 13:22 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Last update
  1. ResolvedOct 25 · 13:22 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

Last update
  1. resolvedOct 25 · 19:13 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States

Last update
  1. ResolvedOct 25 · 19:13 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to WOM Colombia

Last update
  1. resolvedOct 24 · 12:48 UTC

    The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to WOM Colombia

Last update
  1. ResolvedOct 24 · 12:48 UTC

    The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Claro Costa Rica

Last update
  1. resolvedOct 27 · 01:54 UTC

    The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Costa Rica is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Claro Costa Rica

Last update
  1. ResolvedOct 27 · 01:54 UTC

    The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Costa Rica is operating normally.

Reported by Twilio on their status page.

October 23, 2026

Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers

Last update
  1. resolvedOct 24 · 03:43 UTC

    The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers

Last update
  1. ResolvedOct 24 · 03:43 UTC

    The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil

Last update
  1. resolvedOct 24 · 06:02 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Claro network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil

Last update
  1. ResolvedOct 24 · 06:02 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to Claro network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio to Multiple Networks in South Africa

Last update
  1. resolvedOct 24 · 05:56 UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in South Africa is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio to Multiple Networks in South Africa

Last update
  1. ResolvedOct 24 · 05:56 UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in South Africa is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua

Last update
  1. resolvedOct 24 · 11:35 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua

Last update
  1. ResolvedOct 24 · 11:35 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from Twilio Phone Numbers to Chile

Last update
  1. resolvedOct 26 · 01:53 UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Chile are operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from Twilio Phone Numbers to Chile

Last update
  1. ResolvedOct 26 · 01:53 UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Chile are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States

Last update
  1. resolvedOct 23 · 14:33 UTC

    The incident was duplicate. Our Team is working for SMS Delivery Report Delays to Multiple Small networks in Unites states of America & Canada

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Last update
  1. resolvedOct 23 · 19:17 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Last update
  1. ResolvedOct 23 · 19:17 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico is operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada

Last update
  1. resolvedOct 23 · 19:12 UTC

    The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in the United States and Canada are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada

Last update
  1. ResolvedOct 23 · 19:12 UTC

    The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in the United States and Canada are operating normally.

Reported by Twilio on their status page.

Spain SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 28 · 05:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Indonesia SMS Carrier Maintenance - XL Axiata

Last update
  1. CompletedOct 27 · 20:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Philippines SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 23 · 13:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Telecall Brazil

Last update
  1. resolvedOct 23 · 17:37 UTC

    The incident has been resolved and SMS delivery from Twilio to Telecall network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Telecall Brazil

Last update
  1. ResolvedOct 23 · 17:37 UTC

    The incident has been resolved and SMS delivery from Twilio to Telecall network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia

Last update
  1. resolvedOct 23 · 06:57 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Surf Telecom Brazil

Last update
  1. resolvedOct 23 · 19:31 UTC

    The incident has been resolved and SMS delivery from Twilio to Surf Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Last update
  1. resolvedOct 23 · 18:56 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil

Last update
  1. ResolvedOct 23 · 18:56 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States

Last update
  1. resolvedOct 23 · 22:04 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States

Last update
  1. ResolvedOct 23 · 22:04 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

October 22, 2026

Brazil SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 23 · 06:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Issue with 500 Errors on Porting Request Submissions

Last update
  1. resolvedOct 22 · 19:30 UTC

    We are no longer experiencing an issue with 500 errors on porting request submissions. This incident has been resolved.

Reported by Twilio on their status page.

Issue with 500 Errors on Porting Request Submissions

Last update
  1. ResolvedOct 22 · 19:30 UTC

    We are no longer experiencing an issue with 500 errors on porting request submissions. This incident has been resolved.

Reported by Twilio on their status page.

Issue with Realtime Transcriptions and Deepgram

Last update
  1. resolvedOct 22 · 18:08 UTC

    The issue affecting realtime transcriptions and Deepgram has been resolved, and the service is functioning normally at this time.

Reported by Twilio on their status page.

Issue with Realtime Transcriptions and Deepgram

Last update
  1. ResolvedOct 22 · 18:08 UTC

    The issue affecting realtime transcriptions and Deepgram has been resolved, and the service is functioning normally at this time.

Reported by Twilio on their status page.

Italy SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 23 · 07:30 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Intelligent Alerts Delivery Issues

Last update
  1. resolvedOct 22 · 16:27 UTC

    The issue affecting intelligent alert notifications for messaging metric anomalies has been resolved, and the service is functioning normally at this time

Reported by Twilio on their status page.

Intelligent Alerts Delivery Issues

Last update
  1. ResolvedOct 22 · 16:27 UTC

    The issue affecting intelligent alert notifications for messaging metric anomalies has been resolved, and the service is functioning normally at this time

Reported by Twilio on their status page.

Hosted Number Verification Calls not Reaching Customers

Last update
  1. resolvedOct 22 · 20:10 UTC

    We are no longer experiencing the issue affecting one-time passcode verification calls for Hosted Numbers. This incident has been resolved.

Reported by Twilio on their status page.

Hosted Number Verification Calls not Reaching Customers

Last update
  1. ResolvedOct 22 · 20:10 UTC

    We are no longer experiencing the issue affecting one-time passcode verification calls for Hosted Numbers. This incident has been resolved.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Malitel Mali

Last update
  1. resolvedOct 23 · 14:26 UTC

    The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Malitel Mali

Last update
  1. ResolvedOct 23 · 14:26 UTC

    The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.

Reported by Twilio on their status page.

Singapore SMS Carrier Maintenance - StarHub

Last update
  1. CompletedOct 26 · 21:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

RCS Inbound Events Delayed

Last update
  1. resolvedOct 22 · 05:16 UTC

    RCS inbound events has been resolved and RCS Messaging, is operating normally at this time.

Reported by Twilio on their status page.

Billing Delays

Last update
  1. resolvedOct 22 · 02:25 UTC

    Our team is analyzing the impact affecting billing processing on the Twilio platform. We apologize for the inconvenience and for any confusion this may have caused.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to MTN Nigeria

Last update
  1. resolvedOct 22 · 06:17 UTC

    The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

Reported by Twilio on their status page.

October 21, 2026

Portugal SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 27 · 23:30 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

Last update
  1. resolvedOct 22 · 12:53 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions in the Netherlands are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States

Last update
  1. resolvedOct 22 · 10:57 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

France SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 28 · 13:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan

Last update
  1. resolvedOct 21 · 22:43 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender Type to Jazz network subscribers in Pakistan is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India

Last update
  1. resolvedOct 26 · 12:44 UTC

    The incident has been resolved and SMS delivery from Twilio Short Codes to affected networks in India is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India

Last update
  1. ResolvedOct 26 · 12:44 UTC

    The incident has been resolved and SMS delivery from Twilio Short Codes to affected networks in India is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes

Last update
  1. resolvedOct 22 · 19:05 UTC

    The incident has been resolved and SMS delivery from network subscribers in the United Kingdom to a subset of Twilio Long Codes is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes

Last update
  1. ResolvedOct 22 · 19:05 UTC

    The incident has been resolved and SMS delivery from network subscribers in the United Kingdom to a subset of Twilio Long Codes is operating normally.

Reported by Twilio on their status page.

Customer's Unable to Create New Requests for Hosting and Porting

Last update
  1. resolvedOct 21 · 17:00 UTC

    We are no longer experiencing an issue where porting and hosting request creation is not operational. This incident has been resolved.

Reported by Twilio on their status page.

Customer's Unable to Create New Requests for Hosting and Porting

Ongoing · last update
  1. IdentifiedOct 21 · 15:35 UTC

    Our engineers have identified the issue where porting and hosting request creation is not operational and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Orange France

Last update
  1. resolvedOct 21 · 22:39 UTC

    The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in France is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Orange France

Ongoing · last update
  1. UpdateOct 21 · 14:37 UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel

Last update
  1. resolvedOct 23 · 06:04 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel

Last update
  1. ResolvedOct 23 · 06:04 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Israel

Ongoing · last update
  1. UpdateOct 21 · 10:16 UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to T-Mobile Czech Republic

Last update
  1. resolvedOct 21 · 05:26 UTC

    The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to T-Mobile Czech Republic

Last update
  1. ResolvedOct 21 · 05:26 UTC

    The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in the Czech Republic is operating normally.

Reported by Twilio on their status page.

October 20, 2026

United States Account Security Service Partner Maintenance

Last update
  1. CompletedOct 27 · 11:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates

Last update
  1. resolvedOct 21 · 00:35 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to the United Arab Emirates is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates

Last update
  1. ResolvedOct 21 · 00:35 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to the United Arab Emirates is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

Last update
  1. resolvedOct 20 · 20:00 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

Last update
  1. ResolvedOct 20 · 20:00 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

Issue with Flex Agent Copilot Auto Wrap-up Notes

Last update
  1. resolvedOct 20 · 18:58 UTC

    The issue affecting Flex Agent Copilot Auto Wrap-up Notes has been resolved, and the service is functioning normally at this time.

Reported by Twilio on their status page.

Issue with Flex Agent Copilot Auto Wrap-up Notes

Last update
  1. ResolvedOct 20 · 18:58 UTC

    The issue affecting Flex Agent Copilot Auto Wrap-up Notes has been resolved, and the service is functioning normally at this time.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia

Last update
  1. resolvedOct 20 · 19:53 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia

Last update
  1. ResolvedOct 20 · 19:53 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia is operating normally.

Reported by Twilio on their status page.

WhatsApp Embedded Signup Configuration Failures

Last update
  1. resolvedOct 21 · 01:34 UTC

    We have monitored and resolved the issue with WhatsApp embedded signup. All services are now operating normally at this time.

Reported by Twilio on their status page.

WhatsApp Embedded Signup Configuration Failures

Last update
  1. ResolvedOct 21 · 01:34 UTC

    We have monitored and resolved the issue with WhatsApp embedded signup. All services are now operating normally at this time.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV

Last update
  1. CompletedOct 26 · 21:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania

Last update
  1. resolvedOct 20 · 16:46 UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase on AT&T in United States

Last update
  1. resolvedOct 20 · 08:45 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on AT&T in the United States are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase on AT&T in United States

Last update
  1. ResolvedOct 20 · 08:45 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on AT&T in the United States are operating normally.

Reported by Twilio on their status page.

United States SMS Carrier Maintenance - Verizon

Last update
  1. CompletedOct 28 · 09:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Kazakhstan SMS Carrier Maintenance - Beeline

Last update
  1. CompletedOct 21 · 01:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Venezuela SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 21 · 08:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - Gazprombank Mobile

Last update
  1. CompletedOct 22 · 21:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers

Last update
  1. resolvedOct 20 · 12:14 UTC

    The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers

Last update
  1. ResolvedOct 20 · 12:14 UTC

    The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.

Reported by Twilio on their status page.

October 19, 2026

Vietnam SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 20 · 21:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

United States SMS and MMS Carrier Maintenance - T-Mobile

Last update
  1. CompletedOct 21 · 11:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. resolvedOct 20 · 05:01 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada

Last update
  1. resolvedOct 19 · 22:59 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Telus network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada

Last update
  1. ResolvedOct 19 · 22:59 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Telus network subscribers in Canada is operating normally.

Reported by Twilio on their status page.

RCS Delivery Receipt Delays for AT&T

Last update
  1. resolvedOct 19 · 19:48 UTC

    We have monitored and resolved the issue with RCS. All services are now operating normally at this time.

Reported by Twilio on their status page.

RCS Delivery Receipt Delays for AT&T

Last update
  1. ResolvedOct 19 · 19:48 UTC

    We have monitored and resolved the issue with RCS. All services are now operating normally at this time.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy

Last update
  1. resolvedOct 23 · 12:58 UTC

    The incident has been resolved and SMS delivery between a subset of Twilio Long Codes and affected networks in Italy is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy

Ongoing · last update
  1. UpdateOct 21 · 10:45 UTC

    We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

United States SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 20 · 19:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal

Last update
  1. resolvedOct 19 · 22:31 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal

Last update
  1. ResolvedOct 19 · 22:31 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal are operating normally.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil

Last update
  1. resolvedOct 22 · 04:43 UTC

    The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil are operating normally.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay From a Subset of Twilio Mobile Numbers to Brazil

Ongoing · last update
  1. UpdateOct 21 · 08:33 UTC

    We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil

Ongoing · last update
  1. UpdateOct 21 · 00:27 UTC

    We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers

Last update
  1. resolvedOct 19 · 15:21 UTC

    The incident has been resolved and voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers

Last update
  1. ResolvedOct 19 · 15:21 UTC

    The incident has been resolved and voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers are operating normally.

Reported by Twilio on their status page.

Indonesia SMS Carrier Maintenance - Indosat

Last update
  1. CompletedOct 19 · 22:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil

Last update
  1. resolvedOct 20 · 20:12 UTC

    We have completed our investigation. This event did not cause performance degradation beyond the expected behavior for this Brazilian carrier, which may retry delivery attempts for up to 24 hours before setting a final status. All systems are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil

Last update
  1. ResolvedOct 20 · 20:12 UTC

    We have completed our investigation. This event did not cause performance degradation beyond the expected behavior for this Brazilian carrier, which may retry delivery attempts for up to 24 hours before setting a final status. All systems are operating normally.

Reported by Twilio on their status page.

October 18, 2026

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Last update
  1. resolvedOct 20 · 20:14 UTC

    We have completed our investigation. This event did not cause performance degradation beyond the expected behavior for this Brazilian carrier, which may retry delivery attempts for up to 24 hours before setting a final status. All systems are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Last update
  1. ResolvedOct 20 · 20:14 UTC

    We have completed our investigation. This event did not cause performance degradation beyond the expected behavior for this Brazilian carrier, which may retry delivery attempts for up to 24 hours before setting a final status. All systems are operating normally.

Reported by Twilio on their status page.

October 17, 2026

SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey

Last update
  1. resolvedOct 19 · 00:17 UTC

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on affected networks in Turkey is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey

Last update
  1. ResolvedOct 19 · 00:17 UTC

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to network subscribers on affected networks in Turkey is operating normally.

Reported by Twilio on their status page.

5300 Errors on Singapore Client Edge

Last update
  1. resolvedOct 17 · 22:11 UTC

    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.

Reported by Twilio on their status page.

5300 Errors on Singapore Client Edge

Last update
  1. ResolvedOct 17 · 22:11 UTC

    We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events. This incident has been resolved.

Reported by Twilio on their status page.

October 16, 2026

On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console

Last update
  1. resolvedOct 16 · 23:58 UTC

    We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.

Reported by Twilio on their status page.

On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console

Last update
  1. ResolvedOct 16 · 23:58 UTC

    We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia

Last update
  1. resolvedOct 17 · 03:59 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to affected networks in Colombia is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia

Last update
  1. ResolvedOct 17 · 03:59 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes and Long Codes to affected networks in Colombia is operating normally.

Reported by Twilio on their status page.

Delayed A2P Campaign Approvals

Last update
  1. resolvedOct 16 · 23:00 UTC

    The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

Reported by Twilio on their status page.

Delayed A2P Campaign Approvals

Last update
  1. ResolvedOct 16 · 23:00 UTC

    The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic

Last update
  1. resolvedOct 17 · 13:45 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to affected networks in the Czech Republic is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic

Last update
  1. ResolvedOct 17 · 13:45 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to affected networks in the Czech Republic is operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States

Last update
  1. resolvedOct 16 · 20:07 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States

Last update
  1. ResolvedOct 16 · 20:07 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Verizon network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Last update
  1. resolvedOct 17 · 10:14 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

Last update
  1. resolvedOct 17 · 15:14 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Last update
  1. resolvedOct 16 · 10:46 UTC

    The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from Twilio to MTN Nigeria

Last update
  1. ResolvedOct 16 · 10:46 UTC

    The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.

Reported by Twilio on their status page.

Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers

Last update
  1. resolvedOct 16 · 15:58 UTC

    The incident has been resolved and voice calls from Gamma network subscribers in the United Kingdom to a subset of Twilio United Kingdom Phone Numbers are operating normally.

Reported by Twilio on their status page.

Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers

Last update
  1. ResolvedOct 16 · 15:58 UTC

    The incident has been resolved and voice calls from Gamma network subscribers in the United Kingdom to a subset of Twilio United Kingdom Phone Numbers are operating normally.

Reported by Twilio on their status page.

October 15, 2026

Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries

Last update
  1. resolvedOct 15 · 22:14 UTC

    The incident has been resolved and voice calls from a subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to network subscribers on affected networks in multiple countries are operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries

Last update
  1. ResolvedOct 15 · 22:14 UTC

    The incident has been resolved and voice calls from a subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to network subscribers on affected networks in multiple countries are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers

Last update
  1. resolvedOct 15 · 23:11 UTC

    The incident has been resolved and voice calls from network subscribers in Austria to a subset of Twilio Austria Phone Numbers are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers

Last update
  1. ResolvedOct 15 · 23:11 UTC

    The incident has been resolved and voice calls from network subscribers in Austria to a subset of Twilio Austria Phone Numbers are operating normally.

Reported by Twilio on their status page.

Email suppression issues

Last update
  1. resolvedOct 15 · 17:27 UTC

    Our team identified and resolved an issue affecting Email Suppressions. Between September 24 and September 29, 2026, customers may have experienced suppression list changes not being reflected, which could have impacted mail send and unsubscribe processing. A very small amount of mail sent during this period may not have been delivered, and some unsubscribe requests may not have been saved as expected. Affected unsubscribe records have been restored, and all impacted services are operating normally. No customer action is required.

Reported by Twilio on their status page.

Email suppression issues

Last update
  1. ResolvedOct 15 · 17:27 UTC

    Our team identified and resolved an issue affecting Email Suppressions. Between September 24 and September 29, 2026, customers may have experienced suppression list changes not being reflected, which could have impacted mail send and unsubscribe processing. A very small amount of mail sent during this period may not have been delivered, and some unsubscribe requests may not have been saved as expected. Affected unsubscribe records have been restored, and all impacted services are operating normally. No customer action is required.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Last update
  1. resolvedOct 16 · 09:53 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil

Last update
  1. ResolvedOct 16 · 09:53 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil are operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from France to a Subset of Twilio Short Codes

Last update
  1. resolvedOct 15 · 17:20 UTC

    The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from France to a Subset of Twilio Short Codes

Last update
  1. ResolvedOct 15 · 17:20 UTC

    The incident has been resolved and SMS delivery from network subscribers in France to a subset of Twilio Short Codes is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers

Last update
  1. resolvedOct 15 · 16:38 UTC

    The incident has been resolved and SMS delivery from network subscribers to Twilio Colombia ShortCode Numbers is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers

Last update
  1. ResolvedOct 15 · 16:38 UTC

    The incident has been resolved and SMS delivery from network subscribers to Twilio Colombia ShortCode Numbers is operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase in Philippines

Last update
  1. resolvedOct 15 · 13:30 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) in the Philippines are operating normally.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Failure Increase in Philippines

Last update
  1. ResolvedOct 15 · 13:30 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) in the Philippines are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil

Last update
  1. resolvedOct 15 · 13:30 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Surf Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil

Last update
  1. ResolvedOct 15 · 13:30 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Surf Telecom network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

October 14, 2026

SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti

Last update
  1. resolvedOct 15 · 09:38 UTC

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti

Last update
  1. ResolvedOct 15 · 09:38 UTC

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti is operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Last update
  1. resolvedOct 15 · 02:57 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico

Last update
  1. resolvedOct 15 · 22:33 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio to Altan Redes network subscribers in Mexico are operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico

Last update
  1. ResolvedOct 15 · 22:33 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio to Altan Redes network subscribers in Mexico are operating normally.

Reported by Twilio on their status page.

United Kingdom Account Security Carrier Partner Maintenance - Three

Last update
  1. CompletedOct 21 · 06:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

Last update
  1. resolvedOct 14 · 21:20 UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel

Last update
  1. ResolvedOct 14 · 21:20 UTC

    The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

Automated Alert: No Customer Impact

Last update
  1. resolvedOct 14 · 10:49 UTC

    We have fully investigated the Functions and Assets issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy

Last update
  1. resolvedOct 14 · 06:46 UTC

    The incident has been resolved and SMS delivery between Twilio and affected networks in Brazil and Italy is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy

Last update
  1. ResolvedOct 14 · 06:46 UTC

    The incident has been resolved and SMS delivery between Twilio and affected networks in Brazil and Italy is operating normally.

Reported by Twilio on their status page.

October 13, 2026

Bounce Suppressions Maintenance

Last update
  1. CompletedOct 17 · 23:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan

Last update
  1. resolvedOct 13 · 16:21 UTC

    The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan

Last update
  1. ResolvedOct 13 · 16:21 UTC

    The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.

Reported by Twilio on their status page.

Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil

Last update
  1. resolvedOct 13 · 20:08 UTC

    The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

Reported by Twilio on their status page.

Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil

Last update
  1. ResolvedOct 13 · 20:08 UTC

    The incident has been resolved and voice calls between Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria

Last update
  1. resolvedOct 14 · 03:46 UTC

    The incident has been resolved and SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria

Last update
  1. ResolvedOct 14 · 03:46 UTC

    The incident has been resolved and SMS delivery from Twilio to VIVACOM network subscribers in Bulgaria is operating normally.

Reported by Twilio on their status page.

Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa

Last update
  1. resolvedOct 13 · 18:57 UTC

    The incident has been resolved and voice calls between a subset of Twilio South Africa Phone Numbers and network subscribers on affected networks in South Africa are operating normally.

Reported by Twilio on their status page.

Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa

Last update
  1. ResolvedOct 13 · 18:57 UTC

    The incident has been resolved and voice calls between a subset of Twilio South Africa Phone Numbers and network subscribers on affected networks in South Africa are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates

Last update
  1. resolvedOct 13 · 08:33 UTC

    The incident has been resolved and SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates

Last update
  1. ResolvedOct 13 · 08:33 UTC

    The incident has been resolved and SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates is operating normally.

Reported by Twilio on their status page.

October 12, 2026

SMS Delivery Delays from Twilio to Telekom Germany

Last update
  1. resolvedOct 13 · 01:05 UTC

    The incident has been resolved and SMS delivery from Twilio to Telekom network subscribers in Germany is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Telekom Germany

Last update
  1. ResolvedOct 13 · 01:05 UTC

    The incident has been resolved and SMS delivery from Twilio to Telekom network subscribers in Germany is operating normally.

Reported by Twilio on their status page.

Debugger Notification Delivery Issues

Last update
  1. resolvedOct 12 · 21:54 UTC

    The issue with notification delivery has been resolved and Debugger is operating normally at this time.

Reported by Twilio on their status page.

Invalid phone Number Attachments

Ongoing · last update
  1. investigatingOct 12 · 16:40 UTC

    Our engineers are currently investigating an issue regarding phone number attachments.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States

Last update
  1. resolvedOct 12 · 23:14 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

Voice Call Failures From a Subset of Twilio Phone Numbers to Germany

Last update
  1. resolvedOct 12 · 20:45 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Germany are operating normally.

Reported by Twilio on their status page.

Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa

Last update
  1. resolvedOct 12 · 16:03 UTC

    The incident has been resolved and voice calls from a subset of Twilio South Africa Phone Numbers to Vodacom network subscribers in South Africa are operating normally.

Reported by Twilio on their status page.

Voice Call Failures From a Subset of Twilio Phone Numbers to Romania

Last update
  1. resolvedOct 12 · 18:01 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Romania are operating normally.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand

Ongoing · last update
  1. identifiedOct 19 · 12:37 UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand

Ongoing · last update
  1. UpdateOct 28 · 13:04 UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Multiple Networks in Italy

Last update
  1. resolvedOct 12 · 14:57 UTC

    The incident has been resolved and SMS delivery from Twilio to affected networks in Italy is operating normally.

Reported by Twilio on their status page.

Phone Number Purchase Failures in New Console

Last update
  1. resolvedOct 12 · 09:51 UTC

    The issue with purchasing phone numbers in the New Console has been fully resolved. All systems are back to normal operations across all countries. If you are still seeing an error, please log out and log back into your console. Thank you for your patience!

Reported by Twilio on their status page.

Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel

Last update
  1. resolvedOct 12 · 10:43 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Pelephone Israel

Last update
  1. resolvedOct 12 · 14:22 UTC

    The incident has been resolved and SMS delivery from Twilio to Pelephone network subscribers in Israel is operating normally.

Reported by Twilio on their status page.

WhatsApp Sandbox Message Processing Issues

Last update
  1. resolvedOct 12 · 07:19 UTC

    WhatsApp Sandbox message processing has been fully restored, and system performance has returned to normal. Our engineers have verified the resolution, and this incident is now resolved.

Reported by Twilio on their status page.

October 11, 2026

Twilio Infrastructure Maintenance on the London (IE1) PoP

Last update
  1. CompletedOct 20 · 23:30 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom

Last update
  1. resolvedOct 11 · 11:59 UTC

    The incident has been resolved and API transactions for Silent Network Authentication (SNA) on Vodafone in the United Kingdom are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Beeline Kazakhstan

Last update
  1. resolvedOct 11 · 12:28 UTC

    The incident has been resolved and SMS delivery from Twilio to Beeline network subscribers in Kazakhstan is operating normally.

Reported by Twilio on their status page.

October 10, 2026

SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela

Last update
  1. resolvedOct 10 · 23:03 UTC

    The incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Zamtel Zambia

Last update
  1. resolvedOct 10 · 13:22 UTC

    The incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.

Reported by Twilio on their status page.

Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers

Last update
  1. resolvedOct 10 · 13:24 UTC

    The incident has been resolved and voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers are operating normally.

Reported by Twilio on their status page.

Elevated Errors Affecting Sip Domain Configuration

Last update
  1. resolvedOct 10 · 05:40 UTC

    Between 9:37 PM and 9:47 PM PDT, we experienced a service degradation affecting SIP services due to an outage with a critical downstream provider. During this 10-minute window, customers may have experienced issues with incoming SIP request authentication, as well as an inability to modify SIP Trunk and SIP Domain configurations. The downstream issue has been resolved, and all SIP operations and configuration management functions are now operating normally.

Reported by Twilio on their status page.

SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand

Last update
  1. resolvedOct 12 · 18:59 UTC

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to affected networks in New Zealand are operating normally.

Reported by Twilio on their status page.

October 9, 2026

SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States

Last update
  1. resolvedOct 9 · 15:50 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway

Last update
  1. resolvedOct 9 · 16:40 UTC

    The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy

Last update
  1. resolvedOct 9 · 15:27 UTC

    The incident has been resolved and SMS delivery from Twilio to TIM and Noverca Italia Srl network subscribers in Italy is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China

Last update
  1. resolvedOct 23 · 03:55 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender ID's to China Mobile network subscribers in China is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China

Ongoing · last update
  1. MonitoringOct 9 · 15:35 UTC

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Reported by Twilio on their status page.

October 8, 2026

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire

Last update
  1. resolvedOct 9 · 00:03 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire is operating normally.

Reported by Twilio on their status page.

US SMS and MMS Carrier Maintenance - Small US Carriers

Last update
  1. CompletedOct 20 · 11:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Marketing Campaign Stats Maintenance

Last update
  1. CompletedOct 25 · 03:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Verizon United States

Last update
  1. resolvedOct 9 · 04:21 UTC

    The incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

Malaysia SMS Carrier Maintenance - DiGi and Celcom

Ongoing · last update
  1. ScheduledOct 8 · 19:45 UTC

    The DiGi and Celcom networks in Malaysia are conducting a planned maintenance from 08 October 2026 at 10:30 PDT until 08 October 2026 at 12:45 PDT. During the maintenance window, there could be intermittent delays delivering SMS to DiGi and Celcom Malaysia handsets.We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to Norway

Last update
  1. resolvedOct 8 · 20:29 UTC

    The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.

Reported by Twilio on their status page.

Voice Call Failures from a Subset of Twilio Phone Numbers to Norway

Ongoing · last update
  1. MonitoringOct 8 · 17:42 UTC

    We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Mexico SMS Carrier Maintenance - AT&T

Last update
  1. CompletedOct 8 · 11:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Twilio SMS Delivery Issues

Last update
  1. resolvedOct 8 · 09:35 UTC

    Twilio Verify and Programmable SMS delivery have fully recovered, and all impacted services are back to normal performance. This incident is now resolved. Thank you for your patience!

Reported by Twilio on their status page.

Twilio SMS Delivery Issues

Last update
  1. ResolvedOct 8 · 09:35 UTC

    Twilio Verify and Programmable SMS delivery have fully recovered, and all impacted services are back to normal performance. This incident is now resolved. Thank you for your patience!

Reported by Twilio on their status page.

October 7, 2026

SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States

Last update
  1. resolvedOct 7 · 22:33 UTC

    The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States

Last update
  1. ResolvedOct 7 · 22:33 UTC

    The incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

MMS Delivery Delays from Twilio to AT&T United States

Ongoing · last update
  1. InvestigatingOct 7 · 15:09 UTC

    Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Brisanet Brazil

Last update
  1. resolvedOct 12 · 09:53 UTC

    The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Brisanet Brazil

Ongoing · last update
  1. UpdateOct 8 · 05:14 UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - Volna mobile, UralTel/U-Tel/Ermak RMS, Personnal Communicational and Win Mobile

Last update
  1. CompletedOct 13 · 10:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Brisanet Brazil

Last update
  1. resolvedOct 7 · 13:02 UTC

    The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.

Reported by Twilio on their status page.

Malaysia SMS Carrier Maintenance - Celcom and DiGi

Last update
  1. CompletedOct 8 · 07:37 UTC

    This maintenance is rescheduled

Reported by Twilio on their status page.

Australia SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 20 · 15:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

Last update
  1. resolvedOct 7 · 12:16 UTC

    The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States

Last update
  1. ResolvedOct 7 · 12:16 UTC

    The incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.

Reported by Twilio on their status page.

South Africa SMS Carrier Maintenance - Vodacom

Last update
  1. CompletedOct 15 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

October 6, 2026

United Kingdom SMS Carrier Maintenance - O2

Last update
  1. CompletedOct 7 · 01:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Movistar El Salvador

Last update
  1. resolvedOct 12 · 23:22 UTC

    The incident has been resolved and SMS delivery from Twilio to Movistar network subscribers in El Salvador is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Failures from Twilio to Movistar El Salvador

Ongoing · last update
  1. UpdateOct 8 · 17:35 UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio to Movistar El Salvador

Ongoing · last update
  1. UpdateOct 7 · 12:32 UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to O! Kyrgyzstan

Last update
  1. resolvedOct 7 · 01:53 UTC

    The incident has been resolved and SMS delivery from Twilio to O! network subscribers in Kyrgyzstan is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to O! Kyrgyzstan

Last update
  1. ResolvedOct 7 · 01:53 UTC

    The incident has been resolved and SMS delivery from Twilio to O! network subscribers in Kyrgyzstan is operating normally.

Reported by Twilio on their status page.

Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory

Last update
  1. resolvedOct 6 · 21:11 UTC

    Memory and Intelligence v3 continue to operate normally. This incident has been resolved.

Reported by Twilio on their status page.

Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory

Last update
  1. ResolvedOct 6 · 21:11 UTC

    Memory and Intelligence v3 continue to operate normally. This incident has been resolved.

Reported by Twilio on their status page.

Infrastructure Maintenance: Saturday, October 17, from 2PM-4PM PT

Last update
  1. CompletedOct 17 · 23:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to MTN Nigeria

Last update
  1. resolvedOct 7 · 04:08 UTC

    The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to MTN Nigeria

Last update
  1. ResolvedOct 7 · 04:08 UTC

    The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

Reported by Twilio on their status page.

Kazakhstan SMS Carrier Maintenance - Tele2

Last update
  1. CompletedOct 7 · 00:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan

Last update
  1. resolvedOct 6 · 15:02 UTC

    The incident has been resolved and SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan

Last update
  1. ResolvedOct 6 · 15:02 UTC

    The incident has been resolved and SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan are operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

Last update
  1. resolvedOct 6 · 10:52 UTC

    The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

Last update
  1. ResolvedOct 6 · 10:52 UTC

    The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.

Reported by Twilio on their status page.

Multiple Destination SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 8 · 13:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States

Last update
  1. resolvedOct 6 · 09:49 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States

Last update
  1. ResolvedOct 6 · 09:49 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio to Orange Guinea

Last update
  1. resolvedOct 6 · 05:07 UTC

    The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Guinea is operating normally.

Reported by Twilio on their status page.

SMS Delivery Failures from Twilio to Orange Guinea

Last update
  1. ResolvedOct 6 · 05:07 UTC

    The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Guinea is operating normally.

Reported by Twilio on their status page.

October 5, 2026

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. resolvedOct 6 · 04:34 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States

Last update
  1. ResolvedOct 6 · 04:34 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - MegaFon

Last update
  1. CompletedOct 8 · 00:01 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Block Suppressions Maintenance

Last update
  1. CompletedOct 23 · 23:24 UTC

    We're canceling this scheduled maintenance, and there will be no impact to functionality in the window previously provided. All components will remain operational. Thank you for your patience.

Reported by Twilio on their status page.

October 4, 2026

Germany SMS Carrier Partner Maintenance

Last update
  1. CompletedOct 7 · 00:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

October 2, 2026

Puerto Rico SMS Carrier Maintenance - Liberty

Last update
  1. CompletedOct 6 · 06:30 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

Russia SMS Carrier Maintenance - Tele2

Last update
  1. CompletedOct 29 · 00:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

United Kingdom Account Security Carrier Partner Maintenance - EE

Last update
  1. CompletedOct 7 · 08:20 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

September 26, 2026

MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Last update
  1. resolvedOct 28 · 18:07 UTC

    We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at "sent" in your Message Logs instead of changing to "delivered" or "undelivered." Our connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.

Reported by Twilio on their status page.

MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Last update
  1. ResolvedOct 28 · 18:07 UTC

    We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at "sent" in your Message Logs instead of changing to "delivered" or "undelivered."Our connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.

Reported by Twilio on their status page.

September 25, 2026

US SMS Carrier Maintenance - Small US Carriers

Last update
  1. CompletedOct 6 · 11:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

September 23, 2026

France Voice Carrier Partner Maintenance

Last update
  1. CompletedOct 8 · 02:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

September 15, 2026

Infrastructure Maintenance on the San Jose (US2) PoP

Last update
  1. CompletedOct 22 · 06:31 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.

September 4, 2026

MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers

Last update
  1. resolvedOct 23 · 08:36 UTC

    This incident has been resolved. MMS delivery from Australian network subscribers to Twilio Australia Phone Numbers is operating as expected within documented specifications. Media attachments under 1MB continue to deliver normally. Attachments exceeding 1MB remain subject to carrier constraints and best-effort delivery. We recommend keeping all media payloads under 1MB to ensure consistent delivery.

Reported by Twilio on their status page.

MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers

Ongoing · last update
  1. UpdateOct 8 · 03:57 UTC

    Twilio customers may be experiencing MMS delivery failures from a subset of network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

Reported by Twilio on their status page.

July 29, 2026

Interconnection Infrastructure Upgrade (IE1)

Last update
  1. CompletedOct 17 · 05:00 UTC

    The scheduled maintenance has been completed.

Reported by Twilio on their status page.