Statusfield LogoStatusfield

For IT teams

When tickets pile up, start with shared context.

Bring vendor incidents, public portal checks and renewals together. Help IT investigate staff reports and give everyone a shared place to check status.

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IT · Helpdesk context

Illustrative workflow

Staff reports

Different tickets. A similar symptom.

  • “Shared files won’t open.”
  • “Is the document portal down?”
  • “Our team can’t sync folders.”

Illustrative staff reports. Tickets stay in your helpdesk.

Workspace Suite · Reported component status

File sharing is affected.

  • File sharingPartial outage
  • EmailOperational
  • MeetingsOperational

Illustrative workflow with fictional data. Explore the example without changing a workspace or sending notifications.

One investigation. A clearer update for everyone.

Three teams report that shared files will not open. Check the vendor’s affected components, bring relevant updates into the IT channel, and share a focused status board. Staff have somewhere to check while you investigate and prepare the next update.

  1. 1

    Start with the tools staff use

    Follow the vendor components your teams rely on. Add checks for public portals and renewal reminders for domains and certificates.

  2. 2

    Bring relevant alerts to IT

    Choose which status changes go to your inbox, Microsoft Teams or Slack. Test the destination before relying on the route.

  3. 3

    Give staff somewhere to check

    Share a focused status board and your team’s own update. Keep everyone looking at the same monitoring context.

Start with the tools your staff relies on

Examples from the 7,000+-service catalog.

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Component and regional coverage varies by vendor.

Fewer status tabs. More time to help people.

A staff report starts the investigation. A vendor incident can add useful context. Your team decides what it means for staff and communicates the next step.

Statusfield supplies monitoring signals and routes configured alerts. Your team reviews and sends staff announcements, and confirms that affected workflows work again.

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Frequently Asked Questions

Monitoring, setup and sharing for it teams.

How can I find out when a cron job or backup stops running?
Use a heartbeat monitor. Set how often the job should finish and how much extra time to allow, then add its check-in URL after your job’s success checks. After the first check-in starts monitoring, a missed deadline can trigger your configured alerts. Send /fail to report a known failure without waiting for the deadline. Your code must verify the work: a received ping alone does not prove a usable backup or correct data.
We already get vendor status emails. What does this add?
Statusfield brings supported vendor components, public portal checks and renewal dates into one workspace. Route relevant changes to Microsoft Teams, Slack or email, depending on your plan, and give staff a focused status board. Your IT team can manage the coverage and routing together instead of maintaining separate vendor subscriptions.
Do I need to check a dashboard every day?
No. With active monitors and notification rules, matching updates go to your configured inbox or team channel. Open the workspace when you need incident context, check history or a change to your monitoring setup.
How do I check that alerts reach our team?
Test each configured destination from Integrations and confirm the message appears in the intended inbox or channel. Also check that your monitor’s notification rules include that destination and the events you want to receive. An email test does not verify a Teams or Slack destination.
What if the vendor says everything is operational?
Vendor status is one part of the investigation. A provider may not have reported an issue yet, or the problem may be specific to your network, device, account, or region. Keep your existing monitoring and troubleshooting tools alongside Statusfield.
What happens after we sign up?
Choose your vendor components, connect your destinations, and route each monitor’s updates by status. Test a configured destination and confirm receipt before relying on the route.
Why do you recommend Pro for engineering and IT teams?
Pro is our recommendation for small engineering and IT teams coordinating checks, on-call alerts and incident reviews. At $60/month, it combines 40 monitor units, 10 alert destinations and 4 workspace seats with PagerDuty routing, API and MCP access, reports and priority support. Share monitoring responsibility, send relevant changes to chat or on-call, and bring recorded history into your reviews. Reports require at least 30 days of workspace monitoring history. Basic covers a small email-only setup; Starter adds chat and API/MCP access. Team expands capacity to 90 units and 8 seats.
I have more questions. Where can I get more information?
Email support@statusfield.com with your questions. We can help you understand component coverage, routing rules, integrations, and which plan fits your team.
I want a demo. Can I schedule time?
Yes. Schedule a demo to walk through Statusfield and discuss your team’s monitoring and routing needs.

Still have questions? Email us at support@statusfield.com or set up a meeting. All emails are read by humans.

Build your workflow

The products behind the process.

Choose the monitoring and workspace features that fit how your team works.

Give your helpdesk a shared place to look.

Choose your monitors, connect your destinations and test the setup with your team.

Try any paid plan for 30 days, no credit card required. Free trial for first-time customers.

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