Email Notifications

Slack Integration

Statusfield helps you monitor the uptime and availability of critical online services. Get instant notifications when your monitored services experience issues.

<CardGroup cols={2}>
  <Card
    icon='🚀'
    title='Quick Start'
    description='Get up and running with Statusfield in minutes'
    href='/docs/quickstart'
  />
  <Card
    icon='🔌'
    title='Integrations'
    description='Connect with Slack, email, webhooks, and more'
    href='/docs/integrations'
  />
</CardGroup>

Key Features

- Real-time Monitoring: Track 2000+ services across major providers
- Smart Notifications: Get alerted via Email, Slack, Discord, or Webhooks
- Status History: View detailed incident timelines and component status
  {/ - API Access: Programmatic access to service status data /}

<Callout variant='info' title='Free Plan Available'>
  Start monitoring for free. No credit card required.
</Callout>

What You Can Monitor

Statusfield tracks services from major providers including:

- Cloud providers (AWS, Google Cloud, Azure)
- Developer tools (GitHub, GitLab, Vercel)
- Communication platforms (Slack, Discord, Zoom)
- And 2000+ more services

Getting Help

Need assistance? We're here to help:

- Check out our Quick Start Guide
- Explore Integrations
- Contact support via the in-app chat

Learn how to use Statusfield to monitor your critical services and get notified when things go wrong.

Documentation

Email is the primary notification method for Statusfield. Receive instant, reliable alerts when your monitored services experience issues, directly to your inbox.

<Callout variant='success' title='Default Email Address'>
  Your sign up email address is automatically added as an email address for
  notifications and used as your default email address for notifications for
  each new monitor you add. You can change the monitor's notification channels
  in statusfield.com/notifications
</Callout>

Quick Start

<Steps>
  <Step title="Add an Email Address">
    1. Go to statusfield.com/integrations
    2. Click the Email card
    3. Click Add Email Address
    4. Enter a name (e.g., "Personal", "Team Lead") and email address
    5. Click Add Email
  </Step>

  <Step title="Verify Your Email">
    Check your inbox for a verification email from noreply@send.statusfield.com. Click the verification link to activate notifications.

    <Callout variant="warning" title="Verification Required">
    Email notifications won't be sent until you verify your email address. The verification link expires after 24 hours.
    </Callout>

  </Step>

  <Step title="Test Your Setup">
    1. Click the menu (⋮) next to your email integration
    2. Select Test Email
    3. Check that the test message appears in your email inbox

  </Step>

  <Step title="Configure Notifications">
    When adding a monitor for a service:
    1. Go to statusfield.com/notifications
    2. Find the service in the list
    3. Configure when you want to receive notifications (status by column)
      - On any status change
      - On maintenance status
      - On degraded status
      - On major outage status
      - On partial outage status

    All statuses will notify you when the component went back to operational status.

  </Step>

</Steps>

Email Contents

Each notification email includes:

- Subject line - Service name and current status (e.g., "GitHub - Partial Outage")
- Service details - Which service and components are affected
- Status information - Current status with severity level
- Affected components - Complete list of impacted components
- Link - Button linking to full incident details on Statusfield

Managing Email Addresses

Add Multiple Emails

You can add multiple email addresses (up to your plan limit) for:

- Personal backup addresses
- Team distribution (e.g., "DevOps Team", "On-Call Engineer")
- Different departments
- External stakeholders

Each email can be configured independently for different services and notification levels.

<Callout variant='warning' title='Note'>
  Your default email (account email) cannot be edited or removed from
  integrations.
</Callout>

Troubleshooting Delivery

<Callout variant="warning" title="Not Receiving Emails?">
Common issues and solutions:

1. Check Spam Folder

- Look for emails from @send.statusfield.com
- Mark as "Not Spam" and add to safe senders

2. Verify Email Status

- Go to statusfield.com/integrations > Email
- Look for "Pending" badge > click (⋮) > Resend Verification

3. Corporate Email Filters

- Some organizations may delay delivery due to spam filters. Wait a few minutes and check your spam/junk folder.
- Some organizations (especially with Mimecast, Proofpoint) block automated emails
- Contact your IT department to whitelist send.statusfield.com
- Try adding a personal email (Gmail, Outlook) as backup

4. Email Forwarding Rules

- Check if you have filters that auto-archive or delete automated emails
- Ensure Statusfield emails aren't being automatically filtered

5. Inbox Full

- If your mailbox is full, you won't receive new emails
- Clear space and try sending a test email

</Callout>

<Callout variant='info' title='Need Help?'>
  Contact our support team at
  support@statusfield.com
</Callout>

Statusfield integrates with your existing workflow to deliver notifications where you need them. Choose from multiple notification channels and combine them for comprehensive coverage.

Available Integrations

<CardGroup cols={2}>
  <Card
    title='Email Notifications'
    description='Receive instant email alerts when services go down'
    href='/docs/integrations/email'
  />
  <Card
    title='Slack'
    description='Get notifications in your Slack channels'
    href='/docs/integrations/slack'
  />
  <Card
    title='Discord'
    description='Coming soon - Get notifications in your Discord channels'
    disabled
  />
  <Card
    title='Webhooks'
    description='Coming soon - Get notifications via webhooks'
    disabled
  />
  <Card
    title='API Access'
    description='Coming soon - Programmatic access to service status data'
    disabled
  />
  <Card
    title='MCP Server'
    description='Coming soon - Model Context Protocol for AI assistants'
    disabled
  />
</CardGroup>

Multiple Notification Channels

You can enable multiple integrations simultaneously. For example:

- Email for critical alerts
- Slack for team visibility
- Webhooks for automation

<Callout variant='info' title='Smart Notifications'>
  Statusfield only sends notifications when service status changes, preventing
  alert fatigue from duplicate notifications.
</Callout>

Integration Features

All integrations support:

- Real-time delivery - Notifications sent within seconds
- Status updates - Get notified when issues are resolved
- Component details - See which specific components are affected

Custom Webhooks (Coming Soon)

For advanced use cases, webhooks will allow you to:

- Integrate with custom tools
- Trigger automation workflows
- Build custom dashboards
- Connect to ITSM platforms

Connect Statusfield with your favorite tools and services

Integrations

Get instant notifications in your Slack workspace when monitored services experience issues. Perfect for keeping your team informed in real-time with collaborative incident response.

Overview

Statusfield supports two types of Slack integration:

1. OAuth Channels (Recommended) - Connect your Slack workspace and select channels from a list
2. Incoming Webhooks - Use Slack webhook URLs for simple one-way notifications

<Callout variant='info' title='Which Method Should I Use?'>
  OAuth is recommended for most users - it's easier to set up, more
  reliable, and allows you to pick channels from a list. Use webhooks only if
  you need to send notifications to external Slack workspaces you don't control.
</Callout>

Quick Start: OAuth Channels

<Steps>
  <Step title="Connect Your Slack Workspace">
    1. Go to statusfield.com/integrations
    2. Click the Slack card
    3. Click Connect Slack button
    4. Select your Slack workspace
    5. Click Allow to grant Statusfield permissions

    <Callout variant="info" title="Permissions">
    Statusfield requests permission to:
    - View channel names and topics
    - Post messages to channels you select
    - No access to message history or DMs
    </Callout>

  </Step>

  <Step title="Add a Channel">
    After connecting:
    1. Click Add Slack Integration button in the manage drawer
    2. Select "Add Channel" option
    3. Select desired channel from the list
    4. Click Add Channel button
    5. You can edit the channel name later in the manage drawer

    You can add multiple channels and configure each one independently.

  </Step>

  <Step title="Test It Out">
    1. Click the menu (⋮) next to your Slack integration
    2. Select Test Notification
    3. Check that the test message appears in your Slack channel

  </Step>

  <Step title="Configure Notifications">
    When adding a monitor for a service:
    1. Go to statusfield.com/notifications
    2. Find the service in the list
    3. Configure when you want to receive notifications (status by column)
      - On any status change
      - On maintenance status
      - On degraded status
      - On major outage status
      - On partial outage status

    All statuses will notify you when the component went back to operational status.

  </Step>

</Steps>

Quick Start: Slack Webhooks

<Steps>
  <Step title="Create a Slack Webhook">
    In your Slack workspace:
    1. Go to https://api.slack.com/apps
    2. Click Create New App > From scratch
    3. Name it "Statusfield" and select your workspace
    4. Navigate to Slack Features > Incoming Webhooks and toggle it on
    5. Click Add New Webhook
    6. Select the channel
    7. Copy the webhook URL (starts with https://hooks.slack.com/...)
  </Step>

  <Step title="Add Webhook to Statusfield">
    1. Go to statusfield.com/integrations
    2. Click the Slack card
    3. Click Add Slack Integration button
    4. Select "Slack Webhook" option
    5. Enter a name (e.g., "#engineering-alerts")
    6. Paste the webhook URL
    7. Click Add Webhook button

  </Step>

  <Step title="Test It Out">
    1. Click the menu (⋮) next to your Slack integration
    2. Select Test Notification
    3. Check that the test message appears in your Slack channel

  </Step>

</Steps>

Slack Message Format

Each Slack notification includes:

- Service name - Clear identification (e.g., "🔴 GitHub")
- Status level - Current status with emoji indicator
  - 🟢 Operational
  - 🟡 Degraded
  - 🟠 Partial Outage
  - 🔴 Major Outage
  - 🔵 Maintenance
- Affected components - List of impacted components
- Timestamp - When the incident started
- Link - Button linking to full incident details on Statusfield

Managing OAuth Connections

View Connected Workspace

In the Slack integrations drawer, you'll see:

- Connected workspace name (e.g., "Connected to Acme Corp workspace")

Disconnect Workspace

To disconnect your Slack workspace:

1. Open statusfield.com/integrations > Slack
2. Click Disconnect next to the connected workspace
3. Confirm the action

<Callout variant='warning' title='Warning'>
  Disconnecting removes all OAuth channels and their notification rules.
  Everything is deleted. Webhooks are not affected.
</Callout>

Reconnect After Disconnection

If you disconnected or revoked access:

1. Click Connect Slack again
2. Authorize the workspace
3. Re-add your channels

Your previous notification configuration won't be restored automatically.

Troubleshooting

<Callout variant="warning" title="Not Receiving Slack Notifications?">
  Common issues and solutions:

1. OAuth Connection Expired

- Go to statusfield.com/integrations > Slack
- Click Connect Slack button
- Reauthorize the workspace

</Callout>

Security & Privacy

Permissions

Statusfield's Slack app requests minimal permissions:

- channels:read - View public channel names
- groups:read - View private channel names (if invited)
- chat:write - Post messages to selected channels
- chat:write.public - Post to public channels without invitation

We never access:

- Message history or content
- Direct messages
- User information
- Files or attachments

Data Protection

- OAuth tokens are encrypted in our database
- Tokens are only used to post notifications, nothing else
- Webhook URLs are stored securely
- All Slack API calls use HTTPS

<Callout variant='info' title='Need Help?'>
  Contact our support team at
  support@statusfield.com
</Callout>

Receive service status notifications in your Slack workspace

Get up and running with Statusfield in under 5 minutes. This guide will walk you through creating your account, adding your first monitor, and setting up notifications.

Prerequisites

All you need is an email address or a GitHub/Google account to get started.

<Steps>
  <Step title="Create Your Account">
    Visit statusfield.com/sign-up and sign up using one of the following methods:
    - Email (magic link)
    - GitHub OAuth
    - Google OAuth

    No credit card required.

  </Step>

  <Step title="Add Your First Monitor">
    Once logged in:
    1. Visit statusfield.com/services
    2. Search for a service (e.g., "GitHub", "AWS")
    3. Select the service you want to monitor
    4. Click "Monitor" in the top right corner of the service page
  </Step>
</Steps>

- You'll now receive alerts when the service is experiencing issues to the email address you used to sign up.
- You can also add additional email addresses to your account to share alerts with your team or use other notification methods like Slack or Webhooks.
- You can add more integrations in the statusfield.com/integrations page and manage how you receive alerts in statusfield.com/notifications.

<Callout variant='success' title="You're All Set!">
  You're now monitoring critical services. Statusfield will notify you
  immediately when issues are detected.
</Callout>

Understanding Status Levels

Statusfield tracks five status levels:

- Operational - Service is working normally
- Degraded - Service is slow or experiencing minor issues
- Partial Outage - Some components are down
- Major Outage - Significant service disruption
- Maintenance - Scheduled maintenance

Upgrading Your Plan

Ready for more monitors? Check out our plans:

<PlansInfo />

Visit your account page to upgrade your plan.

Get started with Statusfield in just a few minutes