
checked Sep 10, 2026 5:40 PM UTC · Genesys Cloud Outbound Calls's official status page
Is Genesys Cloud Outbound Calls Working Right Now?
Yes. Genesys Cloud Outbound Calls is up and running.
Genesys Cloud Outbound Calls is currently operational with all systems functioning normally.
All components operational
Service health
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Outbound Calls service page.
Be the first to know
Statusfield watches Genesys Cloud Outbound Calls alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.
Email only. No password. Free.
Inside Outbound Calls
18 sub-components under Outbound Calls, each with its own status history.
- Americas (Sao Paulo)Operational
- Americas (US East)Operational
- Americas (US West)Operational
- Americas (Canada)Operational
- Asia Pacific (Mumbai)Operational
- Asia Pacific (Sydney)Operational
- Asia Pacific (Tokyo)Operational
- Asia Pacific (Seoul)Operational
- EMEA (Dublin)Operational
- EMEA (Frankfurt)Operational
- EMEA (London)Operational
- FedRAMPOperational
- EMEA (Zurich)Operational
- EMEA (UAE)Operational
- Asia Pacific (Osaka)Operational
- Americas (Mexico)Operational
- Asia Pacific (Singapore)Operational
- EMEA (ESR)Operational
Frequently asked questions about Genesys Cloud Outbound Calls
Common questions about monitoring Outbound Calls and reading its status.
