HelpDesk Status
HelpDesk is currently operational with all systems functioning normally.
Last checked from HelpDesk's official status page
Is HelpDesk Currently Down?
Operational
Last checked recently•Monitoring 5 components in real-time
About HelpDesk
A help desk and customer support ticketing platform that likely allows businesses to manage and track customer service inquiries and support tickets.
Service Health — Last 15 days
Uptime
86.7%
13 of 15 days
Last Incident
None
No recent incidents
Incidents
1
1 degraded
Avg Resolution
2 days
per incident
Status Timeline
15 days ago — Today
HelpDesk Status Timeline - Last 15 days
- Jan 13
- Jan 13: Operational - No issues reported
- Jan 14
- Jan 14: Operational - No issues reported
- Jan 15
- Jan 15: Operational - No issues reported
- Jan 16
- Jan 16: Operational - No issues reported
- Jan 17
- Jan 17: Operational - No issues reported
- Jan 18
- Jan 18: Operational - No issues reported
- Jan 19
- Jan 19: Operational - No issues reported
- Jan 20
- Jan 20: Degraded - Issues affecting Degraded: Agent app, API, Integrations and 1 more (4 components)
- Jan 21
- Jan 21: Degraded - Issues affecting Degraded: Agent app, API, Integrations and 1 more (4 components)
- Jan 22
- Jan 22: Operational - No issues reported
- Jan 23
- Jan 23: Operational - No issues reported
- Jan 24
- Jan 24: Operational - No issues reported
- Jan 25
- Jan 25: Operational - No issues reported
- Jan 26
- Jan 26: Operational - No issues reported
- Today
- Today: Operational - No issues reported
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All HelpDesk Components
5 components with real-time status monitoring and incident tracking
5 components with real-time status monitoring
and incident tracking
Agent app
Operational
API
Operational
Integrations
Operational
Support chat on www.helpdesk.com
Operational
Subprocessors' service
Operational
Agent app
Operational
API
Operational
Integrations
Operational
Support chat on www.helpdesk.com
Operational
Subprocessors' service
Operational
Recent HelpDesk Outages & Status Updates
Latest status changes and service events for HelpDesk
Reduced performance detected in component "Agent app"
Started: Loading... · Resolved: Loading... (lasted for 2 hours)
Degraded
This was resolved
Reduced performance detected in component "API"
Started: Loading... · Resolved: Loading... (lasted for 2 hours)
Degraded
This was resolved
Reduced performance detected in component "Integrations"
Started: Loading... · Resolved: Loading... (lasted for 2 hours)
Degraded
This was resolved
Reduced performance detected in component "Subprocessors' service"
Started: Loading... · Resolved: Loading... (lasted for 2 hours)
Degraded
This was resolved
Component "Agent app" experienced slowdowns
Started: Loading... · Resolved: Loading... (lasted for 4 hours)
Degraded
This was resolved
Component "API" experienced slowdowns
Started: Loading... · Resolved: Loading... (lasted for 4 hours)
Degraded
This was resolved
Component "Integrations" experienced slowdowns
Started: Loading... · Resolved: Loading... (lasted for 4 hours)
Degraded
This was resolved
Component "Subprocessors' service" experienced slowdowns
Started: Loading... · Resolved: Loading... (lasted for 4 hours)
Degraded
This was resolved
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Frequently Asked Questions
Common questions about HelpDesk status monitoring and outages
Service Status: Operational
No, HelpDesk is operational. All systems are functioning normally with no reported issues.
Last Status Check
Loading...
Data source: Official HelpDesk status page
Monitoring Coverage
5 monitored components
Real-time status tracking enabled
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