Help Desk Tagged Services

answerly

Operational

Last updated Jul 21, 2026 1:32 PM UTC

Monitor

Answerly is a customer support and knowledge management platform that enables businesses to provide automated answers and support through various channels. It helps organizations streamline customer inquiries and improve response times through intelligent answer systems.

Celesta Platform

Operational

Last updated Jul 21, 2026 1:35 PM UTC

Monitor

Celesta Platform is a help desk and customer support service that manages ticketing, customer inquiries, and support operations through a centralized platform. It provides status monitoring to ensure service reliability and transparency.

Customer Service

Operational

Last updated Jul 21, 2026 1:35 PM UTC

Monitor

OVHcloud's Customer Service is a support platform providing assistance and technical help to customers using OVHcloud's infrastructure and services. It manages customer inquiries, ticketing, and issue resolution across OVHcloud's product portfolio.

Dixa

Operational

Last updated Jul 21, 2026 1:29 PM UTC

Monitor

Dixa is a unified customer communications platform that consolidates support channels like chat, email, phone, and social media into a single inbox for customer service teams. It enables businesses to manage multi-channel customer interactions and build stronger customer relationships through integrated communication tools.

Elevio

Operational

Last updated Jul 21, 2026 1:32 PM UTC

Monitor

Elevio is a customer support and help desk platform that provides in-app messaging, knowledge bases, and support ticketing to help businesses communicate with and support their customers. It enables companies to embed help content and chat functionality directly into their applications.

Forethought AI

Operational

Last updated Jul 21, 2026 1:29 PM UTC

Monitor

Forethought AI provides an AI-powered customer support automation platform that helps businesses resolve customer issues more efficiently through intelligent routing, triage, and resolution.

Freshdesk Omni 2023

Major Outage

Last updated Jul 21, 2026 1:58 PM UTC

Monitor

Freshdesk Omni 2023 is a unified customer support platform that consolidates multiple communication channels (email, chat, phone, social media) into a single inbox for managing customer interactions. It enables businesses to provide omnichannel customer service with ticketing, automation, and collaboration tools.

Freshservice

Major Outage

Last updated Jul 21, 2026 1:40 PM UTC

Monitor

Freshservice is an IT service management (ITSM) and help desk platform that streamlines IT operations, incident management, and employee support workflows. It enables organizations to manage IT requests, track assets, and resolve issues efficiently.

Gladly

Operational

Last updated Jul 21, 2026 1:56 PM UTC

Monitor

Gladly appears to be a customer support and service platform that likely provides AI-powered conversational customer service solutions for businesses.

Groove

Operational

Last updated Jul 21, 2026 1:37 PM UTC

Monitor

Groove is a customer support and help desk software platform that helps businesses manage customer interactions, track tickets, and provide responsive customer service.

HelpDesk

Operational

Last updated Jul 21, 2026 1:35 PM UTC

Monitor

A help desk and customer support ticketing platform that likely allows businesses to manage and track customer service inquiries and support tickets.

Help Scout

Operational

Last updated Jul 21, 2026 1:43 PM UTC

Monitor

Help Scout is a customer service platform that provides help desk software for managing customer communications, emails, and support tickets across multiple channels.

Hiver

Operational

Last updated Jul 21, 2026 1:32 PM UTC

Monitor

Hiver is a customer support and help desk solution that integrates directly with Gmail, enabling teams to manage customer conversations, collaborate on tickets, and provide efficient customer service.

LiveChat

Operational

Last updated Jul 21, 2026 1:30 PM UTC

Monitor

LiveChat is a customer service software platform that enables businesses to communicate with customers through live chat, help desk, and messaging tools. It provides real-time customer support and communication solutions for websites and mobile applications.

Screendesk

Operational

Last updated Jul 21, 2026 1:52 PM UTC

Monitor

Screendesk is a remote support and screen sharing platform that enables real-time collaboration and customer support through live screen viewing and interaction capabilities.

Spiceworks

Operational

Last updated Jul 21, 2026 1:55 PM UTC

Monitor

Spiceworks is an IT management platform that provides tools for network inventory, help desk ticketing, and IT asset tracking for small and medium-sized businesses. It offers free network and IT management software with integrated community support.

Teeket

Operational

Last updated Jul 21, 2026 1:40 PM UTC

Monitor

Teeket is a customer support and ticketing platform that helps businesses manage customer inquiries, issues, and conversations through a centralized ticket system. It streamlines support workflows and enables efficient customer service operations.

Ticket Tool

Operational

Last updated Jul 21, 2026 1:30 PM UTC

Monitor

Ticket Tool is a customer support and issue tracking platform that helps teams manage, organize, and respond to customer inquiries and support tickets efficiently.

Zendesk

Operational

Last updated Jul 21, 2026 1:36 PM UTC

Monitor

Zendesk is a cloud-based customer service platform that provides ticketing, live chat, and knowledge base tools to help businesses manage customer interactions and support requests. It enables teams to deliver personalized customer support across multiple channels.