LiveChat logo and current status indicator

LiveChat Status

Operational

livechat.com ↗6 components

checked Oct 27, 2026 8:58 AM UTC · LiveChat's official status page

Is LiveChat Having Issues?

No. LiveChat is up and running.

LiveChat is currently operational with all systems functioning normally.

All components operational

Last broke
Oct 14
Uptime
99.98%
Most impacted
Agent apps

History · 30 day period

Service health

Service health, last 30 days

Sep 28Today
No problem reported or detectedDegradedPartial outageMaintenance

How to read this

The record

30 day period · not affected by the range above
Availability
99.98%
Last Incident
Degraded
Oct 14, 2026 3:12 AM UTC
Incidents
2
1 partial, 1 degraded
Most impacted
Agent apps
Longest 7h 11m

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent LiveChat outages & status updates

Status changes and service events for LiveChat over the last 30 days

2 incidents over 30 days29 clear days · worst 1 on Oct 12
LiveChat incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 27
Oct 4
Oct 11
1
1
Oct 18
Oct 25
01 incident

Scheduled maintenance on Agent apps

Oct 15 · resolved after 1h 1m

Agent apps experienced degraded performance

Oct 14 · resolved after 2h 3m

Agent apps experienced a partial outage

Oct 12 · resolved after 2h 3m

Agent apps experienced degraded performance

Oct 12 · ended after 5h 8m · peaked at Partial Outage

Scheduled maintenance on Agent apps

Sep 30 · resolved after 1h 8m

Solid — we detected itHollow — LiveChat reported it

What is LiveChat?

LiveChat is a customer service software platform that enables businesses to communicate with customers through live chat, help desk, and messaging tools. It provides real-time customer support and communication solutions for websites and mobile applications.

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Frequently asked questions about LiveChat

Common questions about monitoring LiveChat and understanding service status

LiveChat isn't the only vendor you depend on — and an outage at any of them looks the same to your customers.

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