Freshdesk Status
Monitoring 6 components in real-time
Is Freshdesk Having Issues?
Freshdesk is experiencing a major outage significantly impacting service availability.
Major Outage1
MIDDLE EAST AND AFRICA (MEA)
Last checked Jun 21, 2026 3:51 AM UTC from Freshdesk's official status page
Service Health — Last 15 days
Availability
99.96%
Averaged across 144 components
Last Incident
Major Outage
Jun 21, 2026 3:50 AM UTC
Incidents
1
1 major
Avg Resolution
29d 23h
per incident
Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.
Freshdesk active components
All components for Freshdesk available for monitoring
1 component currently affected
24 components with real-time status monitoring
and incident tracking
1 component currently affected
MIDDLE EAST AND AFRICA (MEA)
View 23 components →Major Outage
Agent Portal
Major Outage
Customer Portal
Major Outage
Email
Major Outage
Chat & Messaging
Major Outage
Social
Major Outage
SLA
Routing & Agent Availability
Workflow & Automations
AI Agents & Bots
Ticketing Core
Contact & Account Management
Custom Objects
Analytics & Reporting
CSAT
Login
Marketplace
Search
Third Party Services
Integrations: Freshcaller, Freshservice, Slack & Others
API
Billing
Sandbox
Incoming Messages
Recent Freshdesk Outages & Status Updates
Latest status changes and service events for Freshdesk
Scheduled maintenance on ASIA PACIFIC (MUMBAI)
Started: Jun 21, 2026 1:46 AM UTC · Resolved: Jun 21, 2026 2:48 AM UTC (lasted for 1 hour)
Maintenance
This was resolved
US EAST (NORTH VIRGINIA) experienced degraded performance
Started: Jun 18, 2026 6:03 AM UTC · Resolved: Jun 18, 2026 6:34 AM UTC (lasted for 31 minutes)
Degraded
This was resolved
EU CENTRAL (FRANKFURT) experienced degraded performance
Started: Jun 18, 2026 6:03 AM UTC · Resolved: Jun 18, 2026 6:34 AM UTC (lasted for 31 minutes)
Degraded
This was resolved
US EAST (NORTH VIRGINIA) experienced degraded performance
Started: Jun 17, 2026 5:07 PM UTC · Resolved: Jun 18, 2026 12:53 AM UTC (lasted for 8 hours)
Degraded
This was resolved
EU CENTRAL (FRANKFURT) experienced degraded performance
Started: Jun 17, 2026 5:07 PM UTC · Resolved: Jun 18, 2026 12:53 AM UTC (lasted for 8 hours)
Degraded
This was resolved
ASIA PACIFIC (SYDNEY) experienced degraded performance
Started: Jun 17, 2026 5:07 PM UTC · Resolved: Jun 18, 2026 12:53 AM UTC (lasted for 8 hours)
Degraded
This was resolved
EU NORTH(STOCKHOLM) experienced degraded performance
Started: Jun 17, 2026 5:07 PM UTC · Resolved: Jun 18, 2026 12:53 AM UTC (lasted for 8 hours)
Degraded
This was resolved
MIDDLE EAST AND AFRICA (MEA) experienced a major outage
Started: May 22, 2026 4:24 AM UTC
Major Outage
Still ongoing
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Frequently Asked Questions About Freshdesk Status
Common questions about monitoring Freshdesk and understanding service status