Freshdesk logo and current status indicator

Freshdesk Incident History

Major Outage

freshworks.com 6 components

checked Sep 20, 2026 7:02 PM UTC · Freshdesk's official status page

Freshdesk MIDDLE EAST AND AFRICA (MEA) is down.

Freshdesk MIDDLE EAST AND AFRICA (MEA) is experiencing a major outage significantly impacting service availability.

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Freshdesk incident history

10 reports published by Freshdesk in the last 30 days · 10 still open

September 20, 2026

Scheduled Maintenance in Freshdesk

Ongoing · last update

Freshdesk published this incident without any update text.

September 18, 2026

Investigating delays in social channel messaging and ticket creation for some US customers

Ongoing · last update

Freshdesk published this incident without any update text.

September 16, 2026

Degradation in tickets UI

Ongoing · last update

Freshdesk published this incident without any update text.

September 15, 2026

Issues Affecting Incoming and Outgoing Calls

Ongoing · last update

Freshdesk published this incident without any update text.

September 9, 2026

Degraded Performance in Freshdesk

Ongoing · last update

Freshdesk published this incident without any update text.

September 4, 2026

Email Delivery issues to Microsoft recipients

Ongoing · last update

Freshdesk published this incident without any update text.

September 2, 2026

Performance degradation in Freshdesk

Ongoing · last update

Freshdesk published this incident without any update text.

August 31, 2026

Issue with IMAP for Microsoft Mail Servers

Ongoing · last update

Freshdesk published this incident without any update text.

August 28, 2026

Scheduled Maintenance in Freshdesk

Ongoing · last update

Freshdesk published this incident without any update text.

August 25, 2026

Degraded Performance in Freshdesk

Ongoing · last update

Freshdesk published this incident without any update text.