Helpdesk services

BoldDesk

Operational

Last checked Nov 4, 2026 10:46 PM UTC

Monitor

BoldDesk is a customer support and helpdesk platform that enables businesses to manage support tickets, streamline customer interactions, and provide multi-channel customer service. It offers tools for organizing and responding to customer inquiries efficiently.

CIT

Operational

Last checked Nov 4, 2026 10:07 PM UTC

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CIT (Calvin IT) is the information technology department at Calvin University that provides technology services, support, and infrastructure for the institution's academic and administrative operations. The service includes IT helpdesk support, system status monitoring, and technology resource management for students, faculty, and staff.

Deskpro

Operational

Last checked Nov 4, 2026 10:48 PM UTC

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Deskpro is a customer support and helpdesk platform that enables businesses to manage customer inquiries across multiple channels including email, chat, and ticketing systems. It provides tools for organizing, prioritizing, and resolving customer support requests efficiently.

Desku.io

Operational

Last checked Nov 4, 2026 10:21 PM UTC

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Desku.io is a customer communication platform that unifies messaging channels like WhatsApp, email, and chat into a single inbox for businesses to manage customer interactions efficiently. It enables teams to collaborate on customer conversations and streamline support workflows.

DoIT

Partial Outage

Last checked Nov 4, 2026 10:20 PM UTC

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DoIT (Department of Information Technology) at Stony Brook University is an IT service provider that manages institutional technology infrastructure, support, and services for the university community.

Freshdesk

Major Outage

Last checked Nov 4, 2026 10:50 PM UTC

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Freshdesk is a cloud-based customer support and helpdesk platform that enables businesses to manage customer inquiries across multiple channels including email, chat, phone, and social media. It provides ticketing, knowledge management, and customer service automation tools to streamline support operations.

Freshdesk Contact Center

Major Outage

Last checked Nov 4, 2026 10:50 PM UTC

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Freshdesk Contact Center is a cloud-based customer support and contact center solution that enables businesses to manage customer interactions across multiple channels including phone, email, chat, and social media. It provides call management, IVR, agent productivity tools, and customer service automation for enterprises.

Gnatta

Operational

Last checked Nov 4, 2026 10:42 PM UTC

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Gnatta is a customer communication and support platform that helps businesses manage and streamline customer interactions across multiple channels in a single interface.

Gorgias

Partial Outage

Last checked Nov 4, 2026 10:28 PM UTC

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Gorgias is a customer support platform that helps e-commerce businesses manage customer service interactions across multiple channels through a unified helpdesk and support ticketing system.

Halp

Operational

Last checked Nov 3, 2026 12:09 AM UTC

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Halp is a helpdesk and ticketing platform that integrates with Slack and Microsoft Teams to help teams manage and resolve customer support and internal service requests.

Helpshift

Operational

Last checked Nov 4, 2026 10:46 PM UTC

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Helpshift is a customer service platform that provides in-app support, helpdesk, and customer engagement solutions for mobile and web applications. It helps companies manage customer interactions, support tickets, and provide contextual assistance.

Helpwise

Operational

Last checked Nov 4, 2026 10:06 PM UTC

Monitor

Helpwise is a collaborative customer support platform that enables teams to manage and resolve customer inquiries across multiple channels from a single unified inbox.

Herodesk ApS

Operational

Last checked Nov 4, 2026 10:34 PM UTC

Monitor

Herodesk is a customer support and helpdesk platform that enables businesses to manage customer inquiries, tickets, and support communications across multiple channels. It provides a centralized system for organizing and responding to customer service requests.

Kustomer

Operational

Last checked Nov 4, 2026 10:20 PM UTC

Monitor

Kustomer is a customer service and engagement platform that provides omnichannel support, unified customer profiles, and workflow automation for businesses to manage customer interactions across multiple communication channels.

Octadesk

Operational

Last checked Nov 4, 2026 10:31 PM UTC

Monitor

Octadesk is a customer support and helpdesk software platform that provides solutions for managing customer interactions, tickets, and communication channels.

Ticketgrid

Operational

Last checked Nov 4, 2026 10:29 PM UTC

Monitor

Ticketgrid is a helpdesk and ticketing system that streamlines customer support and issue tracking for teams. It provides centralized ticket management, collaboration features, and support workflow automation.