Gorgias logo and current status indicator

Gorgias Status

Gorgias is currently operational with all systems functioning normally.

Last checked Mar 12, 2026 11:34 PM UTC from Gorgias's official status page
Gorgias

Is Gorgias Operational?

Operational
Last checked Mar 12, 2026 11:34 PM UTCMonitoring 24 components in real-time

About Gorgias

Gorgias is a customer support platform that helps e-commerce businesses manage customer service interactions across multiple channels through a unified helpdesk and support ticketing system.

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Service Health — Last 15 days

Availability
99.94%
Weighted across 77 components
Last Incident
Major Outage
Mar 9, 2026 3:47 PM UTC
Incidents
6
1 major, 1 partial, 4 degraded
Avg Resolution
5h 31m
per incident

Stay ahead of outages

Get Notified If Gorgias Goes Down

Tired of managing separate alert subscriptions? Add Gorgias alongside all your other dependencies in one dashboard. Monitor 2,000+ services — one alert source, zero fatigue.

68 components with real-time status monitoring
and incident tracking

Website
Operational
Chargebee API (US)
Operational
Chargebee API (EU)
Operational
Chargebee API (AU)
Operational
Chargebee Admin Console (US)
Operational
Chargebee Admin Console (EU)
Operational
Chargebee Admin Console (AU)
Operational
Chargebee Accounting Services
Operational

Recent Gorgias Outages & Status Updates

Latest status changes and service events for Gorgias

Component "Helpdesk Clusters" became completely unavailable

Started: Mar 9, 2026 1:43 PM UTC · Resolved: Mar 9, 2026 4:18 PM UTC (lasted for 3 hours)
Major Outage
This was resolved

Reduced performance detected in component "Helpdesk Clusters"

Started: Mar 9, 2026 11:39 AM UTC · Resolved: Mar 9, 2026 12:10 PM UTC (lasted for 31 minutes)
Degraded
This was resolved

Component "Helpdesk Integrations" underwent maintenance

Started: Mar 8, 2026 1:03 AM UTC · Resolved: Mar 8, 2026 3:07 AM UTC (lasted for 2 hours)
Maintenance
This was resolved

Maintenance was performed on component "Helpdesk Integrations"

Started: Mar 5, 2026 5:49 AM UTC · Resolved: Mar 5, 2026 6:51 AM UTC (lasted for 1 hour)
Maintenance
This was resolved

Component "Automate" had limited availability

Started: Mar 2, 2026 12:41 PM UTC · Resolved: Mar 3, 2026 3:03 PM UTC (lasted for 1 day)
Partial Outage
This was resolved

The component "Helpdesk" experienced performance issues

Started: Mar 2, 2026 9:35 AM UTC · Resolved: Mar 2, 2026 11:08 AM UTC (lasted for 2 hours)
Degraded
This was resolved

The component "Helpdesk Clusters" experienced performance issues

Started: Mar 2, 2026 9:35 AM UTC · Resolved: Mar 2, 2026 11:08 AM UTC (lasted for 2 hours)
Degraded
This was resolved

Maintenance was performed on component "Helpdesk Integrations"

Started: Mar 1, 2026 6:43 AM UTC · Resolved: Mar 1, 2026 9:49 AM UTC (lasted for 3 hours)
Maintenance
This was resolved

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Gorgias Reliability Analysis

Track uptime statistics and incident history from continuous monitoring

30-Day Availability
97.78%
90-Day Availability
99.26%
Recent Incidents
6
Components Tracked
24

Over the last 30 days, Gorgias has maintained a 97.78% uptime rate across 24 monitored components. 6 incidents have been detected during this period. Statusfield monitors Gorgias continuously and sends instant alerts when status changes are detected.

The 90-day uptime of 99.26% provides a longer-term view of Gorgias's service reliability. Statusfield tracks every status change, maintenance window, and performance degradation to give you a complete picture of Gorgias's operational health.

How to Monitor Gorgias Status

Set up real-time alerts and get notified when Gorgias experiences issues

Statusfield provides real-time monitoring for Gorgias by continuously tracking 24 components from Gorgias's official status page. When any component experiences degraded performance, partial outages, major outages, or scheduled maintenance, Statusfield detects the change within minutes and sends instant notifications through your preferred channels.

Set Up Gorgias Monitoring in 3 Steps

  1. Create a free Statusfield account — no credit card required, get started in under 30 seconds.
  2. Search for "Gorgias" in the service catalog and click "Monitor" to add it to your dashboard.
  3. Configure your notification preferences — choose from email, Slack, Discord, webhooks, or RSS feeds to receive instant alerts.

Once configured, you'll receive notifications whenever Gorgiasexperiences any status change. This includes both outage alerts and resolution notifications, so you always know when Gorgias is back to normal. Free accounts include monitoring for up to 3 services with email notifications.

For teams that depend on Gorgias as part of their infrastructure, Statusfield's paid plans offer additional monitors, Slack and Discord integrations, custom webhook endpoints, and component-level monitoring. This ensures you're alerted about the specific Gorgias components that matter most to your operations.

Tired of managing separate alert subscriptions? Instead of subscribing to dozens of status page email lists, Statusfield consolidates all your service dependencies into one dashboard. Add Gorgias alongside your other critical services and eliminate the alert fatigue that comes from scattered notifications. One source of truth, zero noise.

Wondering if Gorgias is experiencing issues right now? Check Is Gorgias Down? for a quick status overview with real-time outage detection.

Frequently Asked Questions About Gorgias Status

Common questions about monitoring Gorgias and understanding service status