Gorgias logo and current status indicator

Gorgias Status

Monitoring 24 components in real-time

What's the Status of Gorgias?

Gorgias is a customer support platform that helps e-commerce businesses manage customer service interactions across multiple channels through a unified helpdesk and support ticketing system.

Gorgias is currently operational with all systems functioning normally.

Last checked Jun 13, 2026 2:40 AM UTC from Gorgias's official status page

Service Health — Last 15 days

Availability
99.96%
Averaged across 77 components
Last Incident
Degraded
Jun 12, 2026 5:53 PM UTC
Incidents
8
1 major, 3 partial, 4 degraded
Avg Resolution
3h 49m
per incident

Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.

All systems operational

24 components monitored, none affected

Recent Gorgias Outages & Status Updates

Latest status changes and service events for Gorgias

Helpdesk Integrations experienced degraded performance

Started: Jun 12, 2026 2:45 PM UTC · Resolved: Jun 12, 2026 6:55 PM UTC (lasted for 4 hours)
Degraded
This was resolved

Chargebee Email Notifications (US) experienced a major outage

Started: Jun 11, 2026 11:46 PM UTC · Resolved: Jun 12, 2026 2:21 AM UTC (lasted for 3 hours)
Major Outage
This was resolved

Chargebee Email Notifications (EU) experienced a major outage

Started: Jun 11, 2026 11:46 PM UTC · Resolved: Jun 12, 2026 2:21 AM UTC (lasted for 3 hours)
Major Outage
This was resolved

Chargebee Email Notifications (AU) experienced a major outage

Started: Jun 11, 2026 11:46 PM UTC · Resolved: Jun 12, 2026 2:21 AM UTC (lasted for 3 hours)
Major Outage
This was resolved

Helpdesk Clusters experienced degraded performance

Started: Jun 7, 2026 6:18 AM UTC · Resolved: Jun 7, 2026 6:49 AM UTC (lasted for 31 minutes)
Degraded
This was resolved

Chargebee Accounting Services experienced degraded performance

Started: Jun 4, 2026 5:15 PM UTC · Resolved: Jun 4, 2026 8:52 PM UTC (lasted for 4 hours)
Degraded
This was resolved

Helpdesk Integrations experienced degraded performance

Started: Jun 4, 2026 4:13 PM UTC · Resolved: Jun 4, 2026 8:52 PM UTC (lasted for 5 hours)
Degraded
This was resolved

Service "Gorgias" was marked as Unknown

Started: Jun 2, 2026 2:36 AM UTC · Resolved: Jun 2, 2026 3:07 AM UTC (lasted for 31 minutes)
Unknown
This was resolved

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