Gorgias logo and current status indicator

Gorgias Status

Operational

gorgias.com ↗26 top-level components

checked Oct 29, 2026 8:34 PM UTC · Gorgias's official status page

Is Gorgias Having an Outage?

No. Gorgias is up and running.

Gorgias is currently operational with all systems functioning normally.

All components operational

Last broke
Oct 28
Uptime
99.73%
Most impacted
Helpdesk Integrations

History · 30 day period

Service health

Service health, last 30 days

Sep 30Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outage

How to read this

The record

30 day period · not affected by the range above
Availability
99.73%
Last Incident
Degraded
Oct 28, 2026 8:32 AM UTC
Incidents
5
2 partial, 3 degraded
Most impacted
Helpdesk Integrations
Longest 6d 3h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Gorgias outages & status updates

Status changes and service events for Gorgias over the last 30 days

5 incidents over 30 days26 clear days · worst 1 on Sep 30
Gorgias incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 27
1
Oct 4
1
1
Oct 11
Oct 18
1
Oct 25
1
01 incident

Instagram messages delayed or not appearing in Gorgias

Oct 29 · reported by Gorgias · ongoing

Chargebee API (EU) experienced degraded performance

Oct 28 · resolved after 1h 14m

Ticket assignment notification delivered with delay

Oct 26 · reported by Gorgias · resolved

Shopify checkout hijack campaign notice

Oct 22 · reported by Gorgias · resolved

Gorgias experienced degraded performance

Oct 19 · resolved after 1h 2m

Resolved: Loop Returns actions degraded

Oct 19 · reported by Gorgias · resolved

Aircall Outbound Calls experienced a partial outage

Oct 12 · resolved after 1h 2m

Aircall Inbound Calls experienced a partial outage

Oct 12 · resolved after 1h 2m

Solid — we detected itHollow — Gorgias reported it
View all incidents →

Gorgias component status

Check current status by component. Open one for regions, incident details, and alerts.

What is Gorgias?

Gorgias is a customer support platform that helps e-commerce businesses manage customer service interactions across multiple channels through a unified helpdesk and support ticketing system.

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Common questions about monitoring Gorgias and understanding service status

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