Gorgias logo and current status indicator

Gorgias Status

Monitoring 24 components in real-time

Is Gorgias Currently Down?

Gorgias is a customer support platform that helps e-commerce businesses manage customer service interactions across multiple channels through a unified helpdesk and support ticketing system.

Gorgias is currently operational with all systems functioning normally.

Email only. No password. Free.
Last checked Aug 15, 2026 9:48 PM UTC from Gorgias's official status page

Service health

Service health, last 24 hours

No problem reported or detectedDetected by our checks, unacknowledgedDegradedPartial outageMajor outageMaintenance

Very short incidents are drawn at a minimum height so they stay visible, which makes them look slightly longer than they were.

Availability
100.00%
Averaged across 77 components
Operational or degraded
Last Incident
Degraded
Jul 27, 2026 10:51 PM UTC
Incidents
3
3 degraded
Avg Resolution
2h 59m
per incident

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

What you get by monitoring Gorgias here

Gorgias posted 8 status notices in the last 30 days

Subscribed on Gorgias’s page

All 8 land in one inbox, at the same priority.

On Statusfield

Chargebee API (AU)
1
Chargebee API (US)
1
Chargebee Email Notifications (US)
1
5 others
5

All 8 came from 8 of 24 components. You pick which of those can page you.

Pick the components you actually depend on

Gorgias lets you subscribe to the whole page. Here you subscribe to parts of it.

Chargebee Reporting and AnalyticsAlerts you
Chargebee RevRec PortalAlerts you
AutomateSilent
HelpdeskSilent
Helpdesk IntegrationsSilent
Helpdesk ClustersSilent

On Aug 15, 2 of 24 Gorgias components were affected. Subscribing on Gorgias’s own page would have emailed you about all 24.

Email only. No password. Free.

All systems operational

24 components monitored, none affected

Recent Gorgias Outages & Status Updates

Latest status changes and service events for Gorgias

Scheduled maintenance on Chargebee Reporting and Analytics

Started: Aug 15, 2026 11:22 AM UTC · Resolved: Aug 15, 2026 3:30 PM UTC (lasted for 4 hours)
Maintenance
This was resolved

Scheduled maintenance on Chargebee RevRec Portal

Started: Aug 15, 2026 11:22 AM UTC · Resolved: Aug 15, 2026 3:30 PM UTC (lasted for 4 hours)
Maintenance
This was resolved

Helpdesk Integrations experienced degraded performance

Started: Jul 27, 2026 10:51 PM UTC · Resolved: Jul 27, 2026 11:25 PM UTC (lasted for 34 minutes)
Degraded
This was resolved

Scheduled maintenance on Chargebee API (US)

Started: Jul 26, 2026 4:33 AM UTC · Resolved: Jul 26, 2026 9:44 AM UTC (lasted for 5 hours)
Maintenance
This was resolved

Scheduled maintenance on Chargebee API (AU)

Started: Jul 26, 2026 4:33 AM UTC · Resolved: Jul 26, 2026 9:44 AM UTC (lasted for 5 hours)
Maintenance
This was resolved

Scheduled maintenance on Chargebee Webhooks (US)

Started: Jul 26, 2026 4:33 AM UTC · Resolved: Jul 26, 2026 9:44 AM UTC (lasted for 5 hours)
Maintenance
This was resolved

Scheduled maintenance on Chargebee Webhooks (AU)

Started: Jul 26, 2026 4:33 AM UTC · Resolved: Jul 26, 2026 9:44 AM UTC (lasted for 5 hours)
Maintenance
This was resolved

Scheduled maintenance on Chargebee Email Notifications (US)

Started: Jul 26, 2026 4:33 AM UTC · Resolved: Jul 26, 2026 9:44 AM UTC (lasted for 5 hours)
Maintenance
This was resolved

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Frequently Asked Questions About Gorgias Status

Common questions about monitoring Gorgias and understanding service status

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