Helpshift Status
Helpshift is currently operational with all systems functioning normally.
Is Helpshift Online?
About Helpshift
Helpshift is a customer service platform that provides in-app support, helpdesk, and customer engagement solutions for mobile and web applications. It helps companies manage customer interactions, support tickets, and provide contextual assistance.
Service Health — Last 15 days
Stay ahead of outages
Get Notified If Helpshift Goes Down
Tired of managing separate alert subscriptions? Add Helpshift alongside all your other dependencies in one dashboard. Monitor 2,000+ services — one alert source, zero fatigue.
Helpshift active components
All components for Helpshift available for monitoring
15 components with real-time status monitoring
and incident tracking
Recent Helpshift Outages & Status Updates
Latest status changes and service events for Helpshift
Component "Helpshift Dashboard" experienced slowdowns
Component "Bots" experienced slowdowns
Maintenance was performed on component "Auto Assignment"
Maintenance was performed on component "Web Support Page"
Component "Mobile SDK" underwent maintenance
Component "Web Chat" underwent maintenance
Component "Web Support Page" underwent maintenance
Component "Helpshift APIs" underwent maintenance
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Helpshift Reliability Analysis
Track uptime statistics and incident history from continuous monitoring
Over the last 30 days, Helpshift has maintained a 100.00% uptime rate across 43 monitored components. 1 incident has been detected during this period. Statusfield monitors Helpshift continuously and sends instant alerts when status changes are detected.
The 90-day uptime of 100.00% provides a longer-term view of Helpshift's service reliability. Statusfield tracks every status change, maintenance window, and performance degradation to give you a complete picture of Helpshift's operational health.
How to Monitor Helpshift Status
Set up real-time alerts and get notified when Helpshift experiences issues
Statusfield provides real-time monitoring for Helpshift by continuously tracking 43 components from Helpshift's official status page. When any component experiences degraded performance, partial outages, major outages, or scheduled maintenance, Statusfield detects the change within minutes and sends instant notifications through your preferred channels.
Set Up Helpshift Monitoring in 3 Steps
- Create a free Statusfield account — no credit card required, get started in under 30 seconds.
- Search for "Helpshift" in the service catalog and click "Monitor" to add it to your dashboard.
- Configure your notification preferences — choose from email, Slack, Discord, webhooks, or RSS feeds to receive instant alerts.
Once configured, you'll receive notifications whenever Helpshiftexperiences any status change. This includes both outage alerts and resolution notifications, so you always know when Helpshift is back to normal. Free accounts include monitoring for up to 3 services with email notifications.
For teams that depend on Helpshift as part of their infrastructure, Statusfield's paid plans offer additional monitors, Slack and Discord integrations, custom webhook endpoints, and component-level monitoring. This ensures you're alerted about the specific Helpshift components that matter most to your operations.
Tired of managing separate alert subscriptions? Instead of subscribing to dozens of status page email lists, Statusfield consolidates all your service dependencies into one dashboard. Add Helpshift alongside your other critical services and eliminate the alert fatigue that comes from scattered notifications. One source of truth, zero noise.
Wondering if Helpshift is experiencing issues right now? Check Is Helpshift Down? for a quick status overview with real-time outage detection.
Frequently Asked Questions About Helpshift Status
Common questions about monitoring Helpshift and understanding service status