checked Oct 28, 2026 5:30 AM UTC · Helpshift's official status page
Helpshift is up and running.
All components operational
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3 reports published by Helpshift in the last 30 days
When Helpshift breaks, it is typically resolved in 1h 5m — median across 2 resolved incidents over 30 days.
resolvedOct 17 · 00:55 UTC
The intermittent service degradation in the FAQ section of the HS Dashboard has been resolved. Please feel free to contact our support team if you encounter any further issues related to the same. Thank you for your patience and understanding.
Reported by Helpshift on their status page.
resolvedOct 10 · 04:06 UTC
The incident has been resolved. The underlying issue affecting the Identity service and core workflows was addressed. The Helpshift Dashboard and end-user flows have been restored, and monitoring indicates that the services are functioning as expected. We will continue to monitor the services to ensure stability and prevent recurrence.
Reported by Helpshift on their status page.
resolvedOct 2 · 15:12 UTC
This incident has been resolved.
Reported by Helpshift on their status page.
