Helpshift Incident History

Operational

helpshift.com ↗46 components

checked Sep 11, 2026 1:53 PM UTC · Helpshift's official status page

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Helpshift incident history

1 report published by Helpshift in the last 30 days

When Helpshift breaks, it is typically resolved in 1h 18m — median across 6 resolved incidents over 90 days.

August 31, 2026

Service Degradation – Snowflake Outage

Last update Aug 31, 2026 · 20:57 UTC

resolvedAug 31 · 20:57 UTC
The issue caused by the Snowflake outage has been resolved. The following services are now fully operational: Dashboard Analytics Power BI Analytics API Data retrieval and processing have returned to normal, and all affected services are functioning as expected. If you encounter any related issues, please feel free to reach out to our Support team at support@helpshift.com. We apologize for any inconvenience caused and appreciate your patience and understanding.

Reported by Helpshift on their status page.