Freshservice logo and current status indicator

Freshservice Status

Monitoring 6 components in real-time

Is Freshservice Having an Outage?

Freshservice is an IT service management (ITSM) and help desk platform that streamlines IT operations, incident management, and employee support workflows. It enables organizations to manage IT requests, track assets, and resolve issues efficiently.

Freshservice is experiencing a major outage significantly impacting service availability.

Major Outage1
MIDDLE EAST AND AFRICA (MEA)
Last checked Jul 22, 2026 8:35 PM UTC from Freshservice's official status page

Service Health — Last 15 days

Availability
100.00%
Averaged across 244 components
Last Incident
Major Outage
Jul 22, 2026 8:02 PM UTC
Incidents
1
1 major
Avg Resolution
29d 23h
per incident

Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.

1 component currently affected

20 components with real-time status monitoring
and incident tracking

Recent Freshservice Outages & Status Updates

Latest status changes and service events for Freshservice

US EAST (NORTH VIRGINIA) experienced degraded performance

Started: Jul 21, 2026 4:16 PM UTC · Resolved: Jul 21, 2026 4:47 PM UTC (lasted for 31 minutes)
Degraded
This was resolved

US EAST (NORTH VIRGINIA) experienced degraded performance

Started: Jul 20, 2026 5:24 PM UTC · Resolved: Jul 20, 2026 6:26 PM UTC (lasted for 1 hour)
Degraded
This was resolved

Scheduled maintenance on ASIA PACIFIC (SYDNEY)

Started: Jul 19, 2026 11:36 AM UTC · Resolved: Jul 19, 2026 12:38 PM UTC (lasted for 1 hour)
Maintenance
This was resolved

MIDDLE EAST AND AFRICA (MEA) experienced a major outage

Started: Jun 22, 2026 9:02 PM UTC
Major Outage
Still ongoing

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Frequently Asked Questions About Freshservice Status

Common questions about monitoring Freshservice and understanding service status