checked Oct 26, 2026 6:01 AM UTC · Freshservice's official status page
What's the Status of Freshservice?
Freshservice has disruptions affecting Activities & Audit log, Agent Portal, Alert Management, and other components.
36 of 220 components currently report disruptions.
Operational: EU NORTH(STOCKHOLM), EU CENTRAL (FRANKFURT), US EAST (NORTH VIRGINIA).
- Last broke
- Oct 26
- Uptime
- 83.61%
- Most impacted
- Approval
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Freshservice outages & status updates
Status changes and service events for Freshservice over the last 30 days
US EAST (NORTH VIRGINIA) experienced degraded performance
Oct 23 · resolved after 3h 9m
MIDDLE EAST AND AFRICA (MEA) experienced a major outage
Sep 26 · still ongoing
Freshservice component status
Check current status by component. Open one for regions, incident details, and alerts.
6 components tracked
Incidents · 30dStatus- Freshservice MIDDLE EAST AND AFRICA (MEA) status1 incidentMajor Outage
- Freshservice ASIA PACIFIC (SYDNEY) status2 incidentsOperational
- Freshservice EU CENTRAL (FRANKFURT) status5 incidentsOperational
- Freshservice EU NORTH(STOCKHOLM) status1 incidentOperational
- Freshservice INDIA (MUMBAI) status1 incidentOperational
- Freshservice US EAST (NORTH VIRGINIA) status4 incidentsOperational
What is Freshservice?
Freshservice is an IT service management (ITSM) and help desk platform that streamlines IT operations, incident management, and employee support workflows. It enables organizations to manage IT requests, track assets, and resolve issues efficiently.
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Frequently asked questions about Freshservice
Common questions about monitoring Freshservice and understanding service status
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