checked Oct 23, 2026 3:37 AM UTC · Freshdesk Omni 2023's official status page
Is Freshdesk Omni 2023 Currently Down?
Yes. Freshdesk Omni 2023 has disruptions affecting Analytics, Billing, Caller, and other components.
11 of 72 components currently report disruptions.
Operational: US EAST (NORTH VIRGINIA), EU CENTRAL (FRANKFURT), ASIA PACIFIC (SYDNEY).
- Last broke
- Oct 23
- Uptime
- 84.52%
- Most impacted
- MIDDLE EAST AND AFRICA (MEA)
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Freshdesk Omni 2023 outages & status updates
Status changes and service events for Freshdesk Omni 2023 over the last 30 days
MIDDLE EAST AND AFRICA (MEA) experienced a major outage
Sep 23 · still ongoing
Freshdesk Omni 2023 component status
Check current status by component. Open one for regions, incident details, and alerts.
6 components tracked
Incidents · 30dStatus- Freshdesk Omni 2023 MIDDLE EAST AND AFRICA (MEA) status1 incidentMajor Outage
- Freshdesk Omni 2023 ASIA PACIFIC (MUMBAI) statusno incidentsOperational
- Freshdesk Omni 2023 ASIA PACIFIC (SYDNEY) statusno incidentsOperational
- Freshdesk Omni 2023 EU CENTRAL (FRANKFURT) status1 incidentOperational
- Freshdesk Omni 2023 EU NORTH(STOCKHOLM) statusno incidentsOperational
- Freshdesk Omni 2023 US EAST (NORTH VIRGINIA) statusno incidentsOperational
What is Freshdesk Omni 2023?
Freshdesk Omni 2023 is a unified customer support platform that consolidates multiple communication channels (email, chat, phone, social media) into a single inbox for managing customer interactions. It enables businesses to provide omnichannel customer service with ticketing, automation, and collaboration tools.
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