Customer Service Status
Operational
11 top-level components
checked Oct 23, 2026 6:54 PM UTC · Customer Service's official status page
Is Customer Service Down Right Now?
No. Customer Service is up and running.
Customer Service is currently operational with all systems functioning normally.
All components operational
- Last broke
- Oct 13
- Uptime
- 99.99%
- Most impacted
- Control panel & API || Control panel
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Customer Service outages & status updates
Status changes and service events for Customer Service over the last 30 days
Scheduled maintenance on Control panel & API || Control panel
Oct 19 · resolved after 1h 3m
[CA][Customer service] API/Control panel/Order funnel degraded service
Oct 14 · reported by Customer Service · resolved
Customer Service experienced a partial outage
Oct 13 · resolved after 1h 2m
Customer Service experienced a partial outage
Oct 13 · resolved after 2h 5m
Customer Service experienced a partial outage
Oct 13 · resolved after 3h 8m
Customer Service experienced a partial outage
Oct 13 · resolved after 4h 9m
Customer Service experienced a partial outage
Oct 13 · resolved after 5h 10m
Customer Service experienced a partial outage
Oct 13 · resolved after 6h 11m
Customer Service component status
Check current status by component. Open one for regions, incident details, and alerts.
11 components tracked
Incidents · 30dStatus- Customer Service Control panel & API || api.ovh.com status1 incidentOperational
- Customer Service Control panel & API || Control panel status1 incidentOperational
- Customer Service Corporate websites || Corporate websites statusno incidentsOperational
- Customer Service Support || Africa statusno incidentsOperational
- Customer Service Support || Americas statusno incidentsOperational
- Customer Service Support || APAC statusno incidentsOperational
- Customer Service Support || Central Europe statusno incidentsOperational
- Customer Service Support || Eastern Europe statusno incidentsOperational
- Customer Service Support || France & Benelux statusno incidentsOperational
- Customer Service Support || Northern Europe statusno incidentsOperational
Component directoryBrowse 1 more components, or use the search above.
What is Customer Service?
OVHcloud's Customer Service is a support platform providing assistance and technical help to customers using OVHcloud's infrastructure and services. It manages customer inquiries, ticketing, and issue resolution across OVHcloud's product portfolio.
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Frequently asked questions about Customer Service
Common questions about monitoring Customer Service and understanding service status
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