Customer Service Status
Operational
11 components
checked Sep 7, 2026 11:36 AM UTC · Customer Service's official status page
Is Customer Service Down Right Now?
No. Customer Service is up and running.
Customer Service is currently operational with all systems functioning normally.
- Last broke
- Sep 4
- Uptime
- 99.95%
- Most impacted
- CA
90 day period
All components operational
Service health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Customer Service outages & status updates
Latest status changes and service events for Customer Service
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
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| Jul 12 | 1 | ||||||
| Jul 19 | 1 | ||||||
| Jul 26 | 1 | 1 | |||||
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| Aug 9 | 1 | ||||||
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| Aug 30 | 1 | 1 | |||||
| Sep 6 |
Scheduled maintenance on Control panel & API || Control panel
Sep 7 · resolved after 1h 33m
Customer Service experienced degraded performance
Sep 4 · resolved after 1h 2m
[GLOBAL][Customer Service] - Corporate websites incident notification
Sep 4 · reported by Customer Service · resolved
Control panel & API || api.ovh.com experienced a major outage
Aug 31 · resolved after 32m
Control panel & API || Control panel experienced a major outage
Aug 31 · resolved after 32m
[CA][Customer service] API unreachable
Aug 31 · reported by Customer Service · resolved
Scheduled maintenance on Control panel & API || Control panel
Aug 27 · resolved after 1h 5m
Scheduled maintenance on Control panel & API || Control panel
Aug 26 · resolved after 2h 5m
Customer Service active components
All components for Customer Service available for monitoring
36 components tracked
Incidents · 90dStatus- Customer Service Control panel & API || api.ovh.com status1 incidentOperational
- EUno incidentsOperational
- CA1 incidentOperational
- Customer Service Control panel & API || Control panel status5 incidentsOperational
- APAC2 incidentsOperational
- CA5 incidentsOperational
- EU2 incidentsOperational
- USno incidentsOperational
- Customer Service Corporate websites || Corporate websites statusno incidentsOperational
- Customer Service Support || Africa status1 incidentOperational
What is Customer Service?
OVHcloud's Customer Service is a support platform providing assistance and technical help to customers using OVHcloud's infrastructure and services. It manages customer inquiries, ticketing, and issue resolution across OVHcloud's product portfolio.
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Frequently asked questions about Customer Service
Common questions about monitoring Customer Service and understanding service status
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