Genesys Cloud GenesysCloud Soft Phone Status
Genesys Cloud GenesysCloud Soft Phone is currently operational with all systems functioning normally.
Last checked Mar 14, 2026 2:19 PM UTC from Genesys Cloud GenesysCloud Soft Phone's official status page
Genesys Cloud GenesysCloud Soft Phone Status
Part of Genesys Cloud
Operational
Last updated Mar 14, 2026 2:19 PM UTC•17 sub-components
Service Health — Last 15 days
Availability
100.0%
Last Incident
None
No recent incidents
Incidents
0
All systems operational
Avg Resolution
—
No incidents to measure
GenesysCloud Soft Phone Sub-Components
17 sub-components with real-time status monitoring
Americas (Sao Paulo)
Operational
Americas (US East)
Operational
Americas (US West)
Operational
Americas (Canada)
Operational
Asia Pacific (Mumbai)
Operational
Asia Pacific (Sydney)
Operational
Asia Pacific (Tokyo)
Operational
Asia Pacific (Seoul)
Operational
EMEA (Dublin)
Operational
EMEA (Frankfurt)
Operational
EMEA (London)
Operational
FedRAMP
Operational
EMEA (Zurich)
Operational
EMEA (UAE)
Operational
Asia Pacific (Osaka)
Operational
Americas (Mexico)
Operational
Asia Pacific (Singapore)
Operational
Frequently Asked Questions About Genesys Cloud GenesysCloud Soft Phone
Common questions about monitoring GenesysCloud Soft Phone and understanding component status