checked Oct 31, 2026 7:15 AM UTC · Genesys Cloud GenesysCloud Soft Phone's official status page
Is Genesys Cloud GenesysCloud Soft Phone Having an Outage?
No. Genesys Cloud GenesysCloud Soft Phone is up and running.
Genesys Cloud GenesysCloud Soft Phone is currently operational with all systems functioning normally.
All components operational
Service health
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the GenesysCloud Soft Phone service page.
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Recent GenesysCloud Soft Phone outages & status updates
Status changes and service events for GenesysCloud Soft Phone over the last 30 days
No recent outages or service warnings to show.
Inside GenesysCloud Soft Phone
18 sub-components under GenesysCloud Soft Phone, each with its own status history.
- Americas (Sao Paulo)Operational
- Americas (US East)Operational
- Americas (US West)Operational
- Americas (Canada)Operational
- Asia Pacific (Mumbai)Operational
- Asia Pacific (Sydney)Operational
- Asia Pacific (Tokyo)Operational
- Asia Pacific (Seoul)Operational
- EMEA (Dublin)Operational
- EMEA (Frankfurt)Operational
- EMEA (London)Operational
- FedRAMPOperational
- EMEA (Zurich)Operational
- EMEA (UAE)Operational
- Asia Pacific (Osaka)Operational
- Americas (Mexico)Operational
- Asia Pacific (Singapore)Operational
- EMEA (ESR)Operational
Frequently asked questions about Genesys Cloud GenesysCloud Soft Phone
Common questions about monitoring GenesysCloud Soft Phone and reading its status.
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