Question 1

Is Onfido down right now?

Accepted Answer

No, Onfido is operational. All systems are functioning normally with no reported issues. Last checked Sep 11, 2026 2:13 PM UTC from Onfido's official status page. Statusfield monitors 4 components in real-time to provide instant alerts when Onfido experiences downtime.

Question 2

How do I get notified when Onfido goes down?

Accepted Answer

Create a Statusfield account and subscribe to Onfido monitoring. You'll receive instant notifications via email, Slack, or webhook when Onfido experiences any service disruption. Notifications are sent within seconds of detecting status changes across all 4 Onfido components.

Question 3

Why not just subscribe to Onfido's status page?

Accepted Answer

Onfido's own subscribe button sends you every notice it publishes, at one priority, to one inbox — maintenance windows and major outages alike, across all 4 components. Statusfield lets you subscribe to only the components you depend on, and route each severity to a different place: a major outage to PagerDuty, degraded performance to Slack, maintenance to nowhere. It also keeps one dashboard for every vendor you depend on instead of one subscription per vendor, and records every status change and every alert it sent — useful when an auditor asks how you monitor third-party providers.

Question 4

What do Onfido status levels mean?

Accepted Answer

Onfido status levels indicate service health: Operational (all systems working normally), Degraded Performance (reduced functionality), Partial Outage (some components affected), Major Outage (significant service disruption), and Under Maintenance (scheduled maintenance). Statusfield tracks these statuses across 4 components to provide granular monitoring.

Question 5

What should I do when Onfido is down?

Accepted Answer

When Onfido is down: 1) Check Statusfield for affected components and estimated resolution time, 2) Review your application's Onfido integration for fallback mechanisms, 3) Monitor the status page for updates, 4) Subscribe to Statusfield alerts to receive instant notifications when service is restored. Most Onfido outages are resolved within minutes to hours.

Question 6

Has Onfido been down today?

Accepted Answer

The status timeline above is the record: it shows every incident, outage and maintenance window Statusfield has seen for Onfido over the last 30 days, with the times each began and ended. Onfido is not disrupted right now; check the timeline for anything earlier today.

Question 7

Why is Onfido not working for me?

Accepted Answer

If Onfido isn't working: 1) Check Statusfield to confirm if there's a service-wide outage, 2) Verify your internet connection, 3) Clear your browser cache and cookies, 4) Try accessing Onfido from a different network or device, 5) Check Onfido's official status page for regional issues. If Onfido shows operational but you're still experiencing issues, the problem may be local to your account or network.

Question 8

Is Onfido down for everyone or just me?

Accepted Answer

Statusfield monitors Onfido from multiple global locations and tracks 4 components in real-time. If Onfido shows as operational on Statusfield but you're experiencing issues, the problem is likely specific to your location, account, or network. Service-wide outages are immediately reflected in our monitoring dashboard.

Question 9

How can I reduce alert fatigue from Onfido status emails?

Accepted Answer

Instead of subscribing to Onfido's status page emails alongside dozens of other services, use Statusfield to consolidate all your dependencies into one dashboard. You choose exactly which Onfido components to monitor, route alerts to your preferred channels (email, Slack, Discord, webhooks), and filter out scheduled maintenance. Most teams report 80%+ reduction in monitoring noise.

Question 10

How do I set up Onfido monitoring in 3 steps?

Accepted Answer

Setting up Onfido monitoring takes under 30 seconds: 1) Create a Statusfield account — every signup starts a 30-day trial, no card required. 2) Search for "Onfido" in the service catalog and click "Monitor" to add it to your dashboard. 3) Configure your notification preferences — choose from email, Slack, Discord, webhooks, or RSS feeds to receive instant alerts when Onfido experiences any status change.

Question 11

What notification channels does Statusfield support for Onfido alerts?

Accepted Answer

Statusfield supports multiple notification channels for Onfido alerts: Email notifications for instant inbox alerts, Slack integration for team channels, Discord webhooks for community servers, generic HTTP webhooks for custom integrations, and RSS feeds for feed readers. Which channels a plan includes varies by tier; component-level monitoring covers all 4 Onfido components.

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Onfido Status

Is Onfido Currently Down?

Onfido is currently operational with all systems functioning normally.

Service health

The record

Be the first to know

Recent Onfido outages & status updates

Authorization errors in Public API

Web SDK Outage (all regions)

Increase in Known Faces consider rate

Spike in Visual Authenticity failures on Facial Similarity Motion randomness checks

Onfido active components

What is Onfido?

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Frequently asked questions about Onfido

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