Question 1

Is Onfido down right now?

Accepted Answer

No, Onfido is operational. All systems are functioning normally with no reported issues. Last checked Jul 28, 2026 8:03 AM UTC from Onfido's official status page. Statusfield monitors 4 components in real-time to provide instant alerts when Onfido experiences downtime.

Question 2

How do I get notified when Onfido goes down?

Accepted Answer

Create a free Statusfield account and subscribe to Onfido monitoring. You'll receive instant notifications via email, Slack, or webhook when Onfido experiences any service disruption. Notifications are sent within seconds of detecting status changes across all 4 Onfido components.

Question 3

What do Onfido status levels mean?

Accepted Answer

Onfido status levels indicate service health: Operational (all systems working normally), Degraded Performance (reduced functionality), Partial Outage (some components affected), Major Outage (significant service disruption), and Under Maintenance (scheduled maintenance). Statusfield tracks these statuses across 4 components to provide granular monitoring.

Question 4

What should I do when Onfido is down?

Accepted Answer

When Onfido is down: 1) Check Statusfield for affected components and estimated resolution time, 2) Review your application's Onfido integration for fallback mechanisms, 3) Monitor the status page for updates, 4) Subscribe to Statusfield alerts to receive instant notifications when service is restored. Most Onfido outages are resolved within minutes to hours.

Question 5

Has Onfido been down today?

Accepted Answer

Check the status timeline above to see Onfido's uptime history for the last 30 days. The timeline shows all incidents, outages, and maintenance windows. Onfido has been operational today with no reported issues.

Question 6

Why is Onfido not working for me?

Accepted Answer

If Onfido isn't working: 1) Check Statusfield to confirm if there's a service-wide outage, 2) Verify your internet connection, 3) Clear your browser cache and cookies, 4) Try accessing Onfido from a different network or device, 5) Check Onfido's official status page for regional issues. If Onfido shows operational but you're still experiencing issues, the problem may be local to your account or network.

Question 7

Is Onfido down for everyone or just me?

Accepted Answer

Statusfield monitors Onfido from multiple global locations and tracks 4 components in real-time. If Onfido shows as operational on Statusfield but you're experiencing issues, the problem is likely specific to your location, account, or network. Service-wide outages are immediately reflected in our monitoring dashboard.

Question 8

How can I reduce alert fatigue from Onfido status emails?

Accepted Answer

Instead of subscribing to Onfido's status page emails alongside dozens of other services, use Statusfield to consolidate all your dependencies into one dashboard. You choose exactly which Onfido components to monitor, route alerts to your preferred channels (email, Slack, Discord, webhooks), and filter out scheduled maintenance. Most teams report 80%+ reduction in monitoring noise.

Question 9

How do I set up Onfido monitoring in 3 steps?

Accepted Answer

Setting up Onfido monitoring takes under 30 seconds: 1) Create a free Statusfield account — no credit card required. 2) Search for "Onfido" in the service catalog and click "Monitor" to add it to your dashboard. 3) Configure your notification preferences — choose from email, Slack, Discord, webhooks, or RSS feeds to receive instant alerts when Onfido experiences any status change.

Question 10

What notification channels does Statusfield support for Onfido alerts?

Accepted Answer

Statusfield supports multiple notification channels for Onfido alerts: Email notifications for instant inbox alerts, Slack integration for team channels, Discord webhooks for community servers, generic HTTP webhooks for custom integrations, and RSS feeds for feed readers. Free accounts include email notifications, while paid plans unlock Slack, Discord, webhooks, and component-level monitoring across all 4 Onfido components.

Onfido Status

Is Onfido Having an Outage?

Onfido is currently operational with all systems functioning normally.

Service Health — Last 15 days

Onfido active components

Recent Onfido Outages & Status Updates

USA (us.onfido.com) experienced degraded performance

Europe (onfido.com) experienced a partial outage

USA (us.onfido.com) experienced a partial outage

Europe (onfido.com) experienced a major outage

USA (us.onfido.com) experienced a major outage

Europe (onfido.com) experienced a partial outage

USA (us.onfido.com) experienced a partial outage

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Frequently Asked Questions About Onfido Status