checked Oct 23, 2026 2:05 AM UTC · Jumio's official status page
Is Jumio Having Issues?
No. Jumio is up and running.
Jumio is currently operational with all systems functioning normally.
All components operational
- Last broke
- Oct 20
- Uptime
- 100.00%
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Jumio outages & status updates
Status changes and service events for Jumio over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 20 | |||||||
| Sep 27 | 1 | ||||||
| Oct 4 | |||||||
| Oct 11 | |||||||
| Oct 18 | 1 |
EU data center experienced degraded performance
Oct 20 · resolved after 1h 1m
SGP data center experienced degraded performance
Oct 20 · resolved after 1h 1m
US data center experienced degraded performance
Oct 20 · resolved after 1h 1m
Delay in Processing Identity Verification Transactions (US, EU and SGP)
Oct 20 · reported by Jumio · resolved
EU data center experienced degraded performance
Oct 1 · resolved after 13h 33m
SGP data center experienced degraded performance
Oct 1 · resolved after 13h 33m
US data center experienced degraded performance
Oct 1 · resolved after 13h 33m
Degradation of Identity Verification & DocProof Services due to the OCR model instability
Oct 1 · reported by Jumio · resolved
Jumio component status
Check current status by component. Open one for regions, incident details, and alerts.
What is Jumio?
Jumio is an identity verification and mobile capture platform that provides KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance solutions using AI-powered document and biometric verification. It enables secure user onboarding and identity authentication for financial services, cryptocurrency, and other regulated industries.
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