Freshchat Status
Monitoring 6 components in real-time
Is Freshchat Down Right Now?
Freshchat is experiencing a major outage significantly impacting service availability.
Major Outage1
MIDDLE EAST AND AFRICA (MEA)
Last checked Mar 21, 2026 3:16 AM UTC from Freshchat's official status page
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Service Health — Last 15 days
Availability
89.5%
Averaged across 90 components
Last Incident
Major Outage
Mar 21, 2026 3:16 AM UTC
Incidents
3
1 major, 1 partial, 1 degraded
Avg Resolution
6d 9h
per incident
Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.
Freshchat active components
All components for Freshchat available for monitoring
1 component currently affected— shown first
15 components with real-time status monitoring
and incident tracking
1 component currently affected— shown first
MIDDLE EAST AND AFRICA (MEA)
View all 14 components →Major Outage
Freshchat Web App
Major Outage
Mobile SDK
Major Outage
Web Messenger
Major Outage
Freddy AI Agent
Major Outage
Realtime Services
Major Outage
API
Webhook
Dashboard & Reports
Third-party Services
Channels
Analytics
Billing
Login
Marketplace
Recent Freshchat Outages & Status Updates
Latest status changes and service events for Freshchat
EU CENTRAL (FRANKFURT) experienced degraded performance
Started: Mar 18, 2026 6:10 PM UTC · Resolved: Mar 18, 2026 6:41 PM UTC (lasted for 31 minutes)
Degraded
This was resolved
MIDDLE EAST AND AFRICA (MEA) experienced a major outage
Started: Mar 2, 2026 8:46 AM UTC
Major Outage
Still ongoing
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Frequently Asked Questions About Freshchat Status
Common questions about monitoring Freshchat and understanding service status