Is Freshchat API down right now?

Yes, Freshchat API is experiencing a major outage. This component is experiencing issues that may affect Freshchat functionality.

What is Freshchat API?

Freshchat API is a critical component of Freshchat's infrastructure. This component plays an essential role in the overall service delivery and user experience. We monitor Freshchat API continuously to track its availability, performance, and health metrics.

How can I get alerts for Freshchat API?

You can subscribe to receive instant notifications about Freshchat API status changes, including outages, performance issues, and maintenance activities. Our notification system provides real-time alerts via email when this component experiences issues or when service is restored.

Statusfield

Freshchat API Status

Major Outage

status.freshchat.com ↗

checked Sep 20, 2026 2:48 AM UTC · Freshchat API's official status page

Is Freshchat API Having an Outage?

Yes. Freshchat API is down.

Freshchat API is experiencing a major outage significantly impacting service availability.

Email only. No password. Free.

All Freshchat components

Service health

The record

90 day period · not affected by the range above

Availability

100.00%

This component only

Incidents

Stayed up the whole period

Longest incident

None

No incidents recorded

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the API service page.

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Statusfield watches Freshchat API alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

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Frequently asked questions about Freshchat API

Common questions about monitoring API and reading its status.

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