
checked Sep 11, 2026 10:36 AM UTC · Ada's official status page
Is Ada Down Right Now?
No. Ada is up and running.
Ada is currently operational with all systems functioning normally.
- Last broke
- Sep 1
- Uptime
- 99.97%
- Most impacted
- Dashboard
90 day period
All components operational
Service health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Ada outages & status updates
Status changes and service events for Ada over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Jun 7 | |||||||
| Jun 14 | |||||||
| Jun 21 | |||||||
| Jun 28 | |||||||
| Jul 5 | 1 | 1 | 1 | 1 | |||
| Jul 12 | 1 | 1 | |||||
| Jul 19 | 1 | ||||||
| Jul 26 | |||||||
| Aug 2 | |||||||
| Aug 9 | 1 | ||||||
| Aug 16 | 1 | ||||||
| Aug 23 | 1 | 1 | 1 | ||||
| Aug 30 | 1 | ||||||
| Sep 6 |
Salesforce Live Agent Handoff Disconnections
Sep 7 · reported by Ada · resolved
Channels experienced a partial outage
Sep 1 · resolved after 1h 19m
Investigating issues with Ada Voice service on US and Maple Clusters
Sep 1 · reported by Ada · resolved
Ada experienced degraded performance
Aug 27 · resolved after 12m
Elevated handoffs to live agents
Aug 27 · reported by Ada · resolved
Dashboard experienced degraded performance
Aug 25 · resolved after 11m
Elevated latency for Conversations and Analytics (US2)
Aug 25 · reported by Ada · resolved
Dashboard experienced degraded performance
Aug 24 · resolved after 1h 20m
Ada active components
All components for Ada available for monitoring
12 components tracked
Incidents · 90dStatus- Ada Agent Handoffs status2 incidentsOperational
- Ada AI Agent status4 incidentsOperational
- Ada APIs status1 incidentOperational
- Ada Channels status2 incidentsOperational
- Chat1 incidentOperational
- Emailno incidentsOperational
- Social Messagingno incidentsOperational
- Voice1 incidentOperational
- Ada Dashboard status4 incidentsOperational
- Dashboard4 incidentsOperational
What is Ada?
Ada is an AI-powered customer support automation platform that helps businesses provide instant, personalized customer service through conversational AI and chatbot technology.
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Common questions about monitoring Ada and understanding service status

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