Omnichannel Communication Tagged Services

cxpress

Operational

Last checked Oct 22, 2026 6:55 PM UTC

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Cxpress is a customer experience platform that streamlines communication and engagement across multiple channels to improve customer interactions and satisfaction. It provides tools for managing customer conversations and support workflows.

Dixa

Operational

Last checked Oct 22, 2026 6:58 PM UTC

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Dixa is a unified customer communications platform that consolidates support channels like chat, email, phone, and social media into a single inbox for customer service teams. It enables businesses to manage multi-channel customer interactions and build stronger customer relationships through integrated communication tools.

erxes Inc

Operational

Last checked Oct 22, 2026 6:25 PM UTC

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erxes is an open-source CRM and customer engagement platform that combines sales, marketing, and customer service tools in a unified system. It provides features for managing customer interactions, communications, and business processes across multiple channels.

Freshchat

Major Outage

Last checked Oct 22, 2026 6:33 PM UTC

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Freshchat is a messaging and live chat platform that enables businesses to communicate with customers across multiple channels including web, mobile, and messaging apps. It provides real-time customer engagement and support capabilities.

Huggy

Operational

Last checked Oct 22, 2026 6:25 PM UTC

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Huggy is a customer messaging and engagement platform that enables businesses to communicate with customers through multiple channels including chat, WhatsApp, and SMS. It provides tools for team collaboration, conversation management, and customer relationship workflows.

Xtramile

Operational

Last checked Oct 22, 2026 6:38 PM UTC

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Xtramile is a communications platform that provides messaging, voice, and customer engagement solutions for businesses to connect with their customers across multiple channels.