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Sonos Status

Partial Outage

sonos.com ↗131 components

checked Oct 27, 2026 7:27 AM UTC · Sonos's official status page

Is Sonos Having an Outage?

Partially. Sonos has disruptions affecting Apple Music.

1 of 131 components currently reports a disruption.

identifiedOct 23, 2026 @ 1:06 AM

NetEase, QQ Music, Kugou, Kuwo and KKBOX - Temporarily Unavailable

We’ve temporarily turned off NetEase, QQ Music, Kugou, Kuwo and KKBOX on Sonos while we apply an important security update. You won’t be able to play music from these services until they return. Sonos systems and other music sources continue to work normally. We expect these services to return in the coming days and will provide updates as we have them on this page.

View full incident details
Last broke
Oct 27
Uptime
99.60%
Most impacted
Apple Music

History · 30 day period

Service health

Service health, last 30 days

Sep 28Today
Vendor-reported incidentNo status degradation recordedPartial outageMajor outage

How to read this

The record

30 day period · not affected by the range above
Availability
99.60%
Last Incident
Partial Outage
Oct 27, 2026 7:11 AM UTC
Incidents
1
1 major
Most impacted
Apple Music
Longest 29d 7h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Sonos outages & status updates

Status changes and service events for Sonos over the last 30 days

Scheduled maintenance on 酷我音乐

Oct 23 · still ongoing

Scheduled maintenance on QQ音乐

Oct 23 · still ongoing

Scheduled maintenance on KKBOX

Oct 23 · still ongoing

Scheduled maintenance on 网易云音乐

Oct 23 · still ongoing

NetEase, QQ Music, Kugou, Kuwo and KKBOX - Temporarily Unavailable

Oct 23 · reported by Sonos · ongoing

Apple Music - Adding Account on Android Controller Partial Outage

Oct 23 · reported by Sonos · ongoing

Sonos account - Adding Account Failure

Oct 6 · reported by Sonos · resolved

Apple Music experienced a partial outage

Sep 27 · still ongoing

Solid — we detected itHollow — Sonos reported it
View all incidents →

Sonos component status

Check current status by component. Open one for regions, incident details, and alerts.

131 components tracked

Incidents · 30dStatus
Component directoryBrowse 121 more components, or use the search above.

What is Sonos?

Sonos is a consumer electronics company that designs and manufactures wireless smart speakers and home sound systems that can be connected and controlled through a mobile app.

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