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Sonos Incident History

Partial Outage

sonos.com ↗131 components

checked Oct 27, 2026 4:36 PM UTC · Sonos's official status page

Sonos has disruptions affecting Apple Music.

1 of 131 components currently reports a disruption.

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Sonos incident history

7 reports published by Sonos in the last 30 days · 5 still open

October 23, 2026

NetEase, QQ Music, Kugou, Kuwo and KKBOX - Temporarily Unavailable

Ongoing · last update
  1. identifiedOct 27 · 14:31 UTC

    We are continuing to work on a fix for this issue.

Reported by Sonos on their status page.

Apple Music - Adding Account on Android Controller Partial Outage

Ongoing · last update
  1. identifiedOct 23 · 00:49 UTC

    We've identified a problem with adding Apple Music on Sonos from an Android Device. A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can either get the fix now by installing the Apple Music 7.0.0 Beta from Google Play or using the Sonos app on an iPhone or iPad to add Apple Music.

Reported by Sonos on their status page.

October 6, 2026

Sonos account - Adding Account Failure

Last update
  1. resolvedOct 6 · 22:10 UTC

    This incident has been resolved.

Reported by Sonos on their status page.

September 27, 2026

Apple Music - Adding Account Issues

Ongoing · last update
  1. identifiedOct 22 · 23:02 UTC

    A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can get the fix now by installing the Apple Music 7.0.0 Beta from Google Play.

Reported by Sonos on their status page.

Apple Music - Adding Account Issues

Ongoing · last update
  1. IdentifiedSep 27 · 23:56 UTC

    Apple Music - Adding Account IssueMessage:We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.

Reported by Sonos on their status page.

Spotify - Adding Account Issue

Last update
  1. resolvedSep 29 · 23:03 UTC

    This incident has been resolved.

Reported by Sonos on their status page.

Spotify - Adding Account Issue

Ongoing · last update
  1. IdentifiedSep 27 · 18:30 UTC

    Spotify - Adding Account IssueMessage:We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.

Reported by Sonos on their status page.