NetEase, QQ Music, Kugou, Kuwo and KKBOX - Temporarily Unavailable
Ongoing · last updateidentifiedOct 27 · 14:31 UTC
We are continuing to work on a fix for this issue.
Reported by Sonos on their status page.

checked Oct 27, 2026 4:36 PM UTC · Sonos's official status page
Sonos has disruptions affecting Apple Music.
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7 reports published by Sonos in the last 30 days · 5 still open
identifiedOct 27 · 14:31 UTC
We are continuing to work on a fix for this issue.
Reported by Sonos on their status page.
identifiedOct 23 · 00:49 UTC
We've identified a problem with adding Apple Music on Sonos from an Android Device. A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can either get the fix now by installing the Apple Music 7.0.0 Beta from Google Play or using the Sonos app on an iPhone or iPad to add Apple Music.
Reported by Sonos on their status page.
resolvedOct 6 · 22:10 UTC
This incident has been resolved.
Reported by Sonos on their status page.
identifiedOct 22 · 23:02 UTC
A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can get the fix now by installing the Apple Music 7.0.0 Beta from Google Play.
Reported by Sonos on their status page.
IdentifiedSep 27 · 23:56 UTC
Apple Music - Adding Account IssueMessage:We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
Reported by Sonos on their status page.
resolvedSep 29 · 23:03 UTC
This incident has been resolved.
Reported by Sonos on their status page.
IdentifiedSep 27 · 18:30 UTC
Spotify - Adding Account IssueMessage:We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.
Reported by Sonos on their status page.