OpenText logo and current status indicator

OpenText Status

Major Outage

carbonite.com 39 components

checked Sep 7, 2026 3:43 PM UTC · OpenText's official status page

What's the Status of OpenText?

OpenText Enterprise Service Management is down.

OpenText Enterprise Service Management is experiencing a major outage significantly impacting service availability.

Last broke
Sep 7
Uptime
99.53%
Most impacted
Enterprise Service Management

90 day period

Email only. No password. No card.
Incidents

Service health

Service health, last 90 days

Jun 10Today
No problem reported or detectedMajor outage

How to read this

The record

90 day period · not affected by the range above
Availability
99.53%
Averaged across 295 components
Last Incident
Major Outage
Sep 7, 2026 3:13 PM UTC
Incidents
1
1 major
Most impacted
Enterprise Service Management
Longest 58d 18h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent OpenText outages & status updates

Latest status changes and service events for OpenText

Zix - Cybersecurity experienced a partial outage

Aug 31 · resolved after 3d 19h

Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online

Aug 31 · reported by OpenText · resolved

Desktop Messaging BMS experienced delays in processing outbound fax delivery

Aug 28 · reported by OpenText · resolved

Core Communications Europe was unavailable

Aug 28 · reported by OpenText · resolved

MailStore Cloud was unavailable

Aug 26 · reported by OpenText · resolved

Core EDR/MDR experienced service degradation

Aug 22 · reported by OpenText · resolved

Core EDR/MDR is currently experiencing service degradation

Aug 20 · reported by OpenText · resolved

Zix - Secure Cloud Portal - Microsoft 365 - Unable to assign licensing

Aug 13 · reported by OpenText · resolved

Solid — we detected itHollow — OpenText reported it
View all incidents →

OpenText active components

All components for OpenText available for monitoring

295 components tracked

Incidents · 90dStatus

What is OpenText?

OpenText (operating as Carbonite) is a data protection and disaster recovery solution that provides backup, recovery, and business continuity services for enterprises and organizations. It specializes in safeguarding critical data through cloud-based and on-premises backup infrastructure.

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Frequently asked questions about OpenText

Common questions about monitoring OpenText and understanding service status

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