
checked Sep 7, 2026 3:43 PM UTC · OpenText's official status page
What's the Status of OpenText?
OpenText Enterprise Service Management is down.
OpenText Enterprise Service Management is experiencing a major outage significantly impacting service availability.
- Last broke
- Sep 7
- Uptime
- 99.53%
- Most impacted
- Enterprise Service Management
90 day period
1 of 39 components affected
Service health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent OpenText outages & status updates
Latest status changes and service events for OpenText
Zix - Cybersecurity experienced a partial outage
Aug 31 · resolved after 3d 19h
Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online
Aug 31 · reported by OpenText · resolved
Desktop Messaging BMS experienced delays in processing outbound fax delivery
Aug 28 · reported by OpenText · resolved
Core Communications Europe was unavailable
Aug 28 · reported by OpenText · resolved
MailStore Cloud was unavailable
Aug 26 · reported by OpenText · resolved
Core EDR/MDR experienced service degradation
Aug 22 · reported by OpenText · resolved
Core EDR/MDR is currently experiencing service degradation
Aug 20 · reported by OpenText · resolved
Zix - Secure Cloud Portal - Microsoft 365 - Unable to assign licensing
Aug 13 · reported by OpenText · resolved
OpenText active components
All components for OpenText available for monitoring
295 components tracked
Incidents · 90dStatus- OpenText Aviator IoT statusno incidentsOperational
- OpenText B2B Connect statusno incidentsOperational
- OpenText Carbonite® Backup for Microsoft 365 Portal statusno incidentsOperational
- OpenText Cloud Fax services APAC status1 incidentOperational
- Desktop Messaging BMS1 incidentOperational
- XM SendSecureno incidentsOperational
- OpenText Cloud Fax services Europe status1 incidentOperational
- Desktop Messaging BMS1 incidentOperational
- Fax Cloud Connect (RightFax)no incidentsOperational
- Fax2Mailno incidentsOperational
What is OpenText?
OpenText (operating as Carbonite) is a data protection and disaster recovery solution that provides backup, recovery, and business continuity services for enterprises and organizations. It specializes in safeguarding critical data through cloud-based and on-premises backup infrastructure.
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Frequently asked questions about OpenText
Common questions about monitoring OpenText and understanding service status

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