checked Oct 22, 2026 3:15 PM UTC · Level365's official status page
Is Level365 Having an Outage?
Somewhat. Level365 has disruptions affecting Secondary Services.
1 of 11 components currently reports a disruption.
Operational: Service Providers.
Softphone Issues
We are continuing to investigate issues with SMS text messaging in the Level365 Softphone and will provide a further update as more information becomes available. <b>Known issues:</b> - Duplicate threads: Multiple message threads are being created for the same conversation. As a workaround, start a new thread and enter the number using all 11 digits (for example, 13175551234). - Previous threads: Previous message threads are not importing into the Level365 Softphone applications for some users. All message threads are still accessible in the <a href="https://app.level365.com">Level365 Web App</a>.
View full incident details- Last broke
- Oct 22
- Uptime
- 100.00%
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Level365 outages & status updates
Status changes and service events for Level365 over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 20 | |||||||
| Sep 27 | |||||||
| Oct 4 | |||||||
| Oct 11 | |||||||
| Oct 18 | 1 | 1 |
Secondary Services experienced degraded performance
Oct 22 · still ongoing
Scheduled maintenance on Web App / Portal
Oct 22 · resolved after 1h 2m
Scheduled maintenance on Core UCaaS Services
Oct 22 · resolved after 1h 2m
Scheduled maintenance on Fax Services
Oct 22 · resolved after 1h 2m
Scheduled maintenance on Call Recording
Oct 22 · resolved after 1h 2m
Scheduled maintenance on API
Oct 22 · resolved after 1h 2m
Scheduled maintenance on Provisioning
Oct 22 · resolved after 1h 2m
Scheduled maintenance on Video Collaboration
Oct 22 · resolved after 1h 2m
Level365 component status
Check current status by component. Open one for regions, incident details, and alerts.
9 components tracked
Incidents · 30dStatus- Level365 Secondary Services status2 incidentsDegraded
- Level365 API statusno incidentsOperational
- Level365 Call Recording statusno incidentsOperational
- Level365 Core UCaaS Services statusno incidentsOperational
- Level365 Fax Services statusno incidentsOperational
- Level365 Provisioning statusno incidentsOperational
- Level365 Service Providers statusno incidentsOperational
- Level365 Video Collaboration statusno incidentsOperational
- Level365 Web App / Portal statusno incidentsOperational
What is Level365?
Level365 is an HR and employee management platform that provides performance management, learning and development, and talent management solutions for organizations. It helps companies streamline employee engagement, goal tracking, and skill development through a centralized digital platform.
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