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Level365 Incident History

Degraded

level365.com ↗9 top-level components

checked Oct 22, 2026 7:31 PM UTC · Level365's official status page

Level365 has disruptions affecting Secondary Services.

1 of 11 components currently reports a disruption.

Secondary Servicesdegraded

Operational: Service Providers.

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Level365 incident history

1 report published by Level365 in the last 30 days · 1 still open

When Level365 breaks, it is typically resolved in 2d 2h — median across 1 resolved incidents over 30 days.

October 19, 2026

Softphone Issues

Ongoing · last update

  1. monitoringOct 22 · 13:13 UTC

    We are continuing to investigate issues with SMS text messaging in the Level365 Softphone and will provide a further update as more information becomes available.

    Known issues:

    • Duplicate threads: Multiple message threads are being created for the same conversation. As a workaround, start a new thread and enter the number using all 11 digits (for example, 13175551234).

    • Previous threads: Previous message threads are not importing into the Level365 Softphone applications for some users. All message threads are still accessible in the Level365 Web App.

Reported by Level365 on their status page.