Criterion logo and current status indicator

Criterion Status

Partial Outage

criterionhcm.com ↗6 top-level components

checked Oct 28, 2026 5:54 PM UTC · Criterion's official status page

Is Criterion Currently Down?

Partially. Criterion has disruptions affecting Sage Business Cloud Accounting (NA) and Sage Business Cloud Accounting (UKI).

2 of 520 components currently report disruptions.

MonitoringOct 28, 2026 @ 12:07 PM

Sage 300 People Managed Services - Partial Outage

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

View full incident details
Last broke
Oct 28
Uptime
99.94%
Most impacted
Sage Business Cloud Accounting (NA)

History · 30 day period

Service health

Service health, last 30 days

Sep 29Today
Vendor-reported incidentNo status degradation recordedPartial outageMaintenance

How to read this

The record

30 day period · not affected by the range above
Availability
99.94%
Last Incident
Partial Outage
Oct 28, 2026 5:53 PM UTC
Incidents
2
2 partial
Most impacted
Sage Business Cloud Accounting (NA)
Longest 5d 2h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Criterion outages & status updates

Status changes and service events for Criterion over the last 30 days

2 incidents over 30 days29 clear days · worst 1 on Oct 21
Criterion incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 27
Oct 4
Oct 11
Oct 18
1
1
Oct 25
01 incident

Brightpearl - Partial Outage

Oct 28 · reported by Criterion · resolved

Asia Pacific experienced a partial outage

Oct 28 · resolved after 1h 5m

South America experienced a partial outage

Oct 28 · resolved after 1h 5m

Ciel Données Mobiles for Sage 50 FR - Operational

Oct 28 · reported by Criterion · resolved

Ciel Données Mobiles for Sage 50 FR - Partial Outage

Oct 28 · reported by Criterion · ongoing

Sage Intacct - Operational

Oct 27 · reported by Criterion · ongoing

Europe experienced a partial outage

Oct 27 · still ongoing

Europe experienced a partial outage

Oct 27 · resolved after 1h 2m

Solid — we detected itHollow — Criterion reported it
View all incidents →

What is Criterion?

Criterion is a human capital management (HCM) platform that provides comprehensive workforce management solutions including payroll, benefits administration, and talent management. The service enables organizations to streamline HR operations and employee lifecycle management.

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Common questions about monitoring Criterion and understanding service status

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