Twilio logo and current status indicator

Twilio Status

Degraded

twilio.com 35 components

checked Aug 21, 2026 3:16 AM UTC · Twilio's official status page

Is Twilio Having an Outage?

Somewhat. Twilio is slower than normal.

Twilio is experiencing degraded performance with some services running slower than normal.

investigatingAug 21, 2026 @ 3:08 AM

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico

Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Incidents

Service health

Service health, last 24 hours

No problem reported or detectedDetected by Early Signal (Beta)DegradedPartial outageMajor outageMaintenance

Very short incidents are drawn at a minimum height so they stay visible, which makes them look slightly longer than they were.

Availability
100.00%
Averaged across 191 components
Operational or degraded
Last Incident
Degraded
Aug 21, 2026 3:03 AM UTC
Incidents
2
1 partial, 1 degraded
Alerts
2
60 days · 1 outage, 1 degraded

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Twilio outages & status updates

Latest status changes and service events for Twilio

SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico

Aug 21 · reported by Twilio · ongoing

Scheduled maintenance on ACCOUNT SECURITY

Aug 21 · resolved after 2h 56m

Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico

Aug 20 · reported by Twilio · resolved

SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United States

Aug 20 · reported by Twilio · resolved

DEVELOPER TOOLS experienced degraded performance

Aug 20 · still ongoing

DEVELOPER TOOLS experienced a partial outage

Aug 19 · ended after 1h 24m

Event Streams Delivery Stopped

Aug 19 · reported by Twilio · resolved

PHONE NUMBERS experienced degraded performance

Aug 19 · resolved after 4h 11m

Twilio active components

All components for Twilio available for monitoring

191 components tracked

Status

What is Twilio?

Twilio is a cloud communications platform that provides APIs for sending SMS, voice calls, video, and email through programmable communication services. It enables developers to integrate communication features into applications across multiple channels.

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