
checked Aug 21, 2026 3:16 AM UTC · Twilio's official status page
Is Twilio Having an Outage?
Somewhat. Twilio is slower than normal.
Twilio is experiencing degraded performance with some services running slower than normal.
3 of 35 components affected
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
View full incident detailsService health
Service health, last 24 hours
Very short incidents are drawn at a minimum height so they stay visible, which makes them look slightly longer than they were.
Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Twilio outages & status updates
Latest status changes and service events for Twilio
SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Altan Redes Mexico
Aug 21 · reported by Twilio · ongoing
Scheduled maintenance on ACCOUNT SECURITY
Aug 21 · resolved after 2h 56m
Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico
Aug 20 · reported by Twilio · resolved
SMS Delivery Delays From a Subset of Twilio Short Codes to T-Mobile United States
Aug 20 · reported by Twilio · resolved
DEVELOPER TOOLS experienced degraded performance
Aug 20 · still ongoing
DEVELOPER TOOLS experienced a partial outage
Aug 19 · ended after 1h 24m
Event Streams Delivery Stopped
Aug 19 · reported by Twilio · resolved
PHONE NUMBERS experienced degraded performance
Aug 19 · resolved after 4h 11m
Twilio active components
All components for Twilio available for monitoring
What is Twilio?
Twilio is a cloud communications platform that provides APIs for sending SMS, voice calls, video, and email through programmable communication services. It enables developers to integrate communication features into applications across multiple channels.
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