Zoom Incident History

Operational

zoom.us ↗53 top-level components

checked Nov 12, 2026 8:12 AM UTC · Zoom's official status page

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Zoom is currently operational with all systems functioning normally.

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Zoom incident history

40 reports published by Zoom in the last 30 days · 5 still open

When Zoom breaks, it is typically resolved in 1h 45m — median across 14 resolved incidents over 30 days.

November 12, 2026

Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region

Last update Nov 12, 2026 · 04:45 UTC

resolvedNov 12 · 04:45 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

November 10, 2026

Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.

Last update Nov 10, 2026 · 23:00 UTC

resolvedNov 10 · 23:00 UTC
This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting a subset of users with ZVA and ZoomMate

Last update Nov 10, 2026 · 01:08 UTC

resolvedNov 10 · 01:08 UTC
On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Reported by Zoom on their status page.

November 9, 2026

Service Degradation Affecting Zoom Inbound SMS Service in the AU region

Last update Nov 9, 2026 · 01:08 UTC

resolvedNov 9 · 01:08 UTC
This incident has been resolved.

Reported by Zoom on their status page.

November 6, 2026

Service Degradation Affecting Zoom Mail, Calendar and Scheduler.

Last update Nov 6, 2026 · 05:09 UTC

resolvedNov 6 · 05:09 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

November 3, 2026

Service Degradation Affecting Outbound MMS Services in the US region

Last update Nov 4, 2026 · 01:10 UTC

resolvedNov 4 · 01:10 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

October 28, 2026

Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

Last update Oct 29, 2026 · 07:06 UTC

resolvedOct 29 · 07:06 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

Ongoing · last update Oct 29, 2026 · 03:19 UTC

MonitoringOct 29 · 03:19 UTC
The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Reported by Zoom on their status page.

October 24, 2026

Zoom Pardot Integration - Hotfix: October 26, 2026

Last update Oct 28, 2026 · 01:00 UTC

CompletedOct 28 · 01:00 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.

October 23, 2026

Service Degradation Affecting Multiple Zoom Services

Last update Oct 23, 2026 · 16:52 UTC

resolvedOct 23 · 16:48 UTC
This incident has been resolved and the affected service has been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Multiple Zoom Services

Last update Oct 23, 2026 · 16:48 UTC

ResolvedOct 23 · 16:48 UTC
This incident has been resolved and the affected service has been restored.

Reported by Zoom on their status page.

October 22, 2026

Service Degradation Affecting Zoom Meetings Services in the US.

Last update Oct 23, 2026 · 17:35 UTC

resolvedOct 23 · 17:35 UTC
This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Meetings Services in the US.

Last update Oct 23, 2026 · 17:35 UTC

ResolvedOct 23 · 17:35 UTC
This incident has been resolved.

Reported by Zoom on their status page.

October 21, 2026

Service Degradation Affecting Zoom Learning Webpage

Last update Oct 21, 2026 · 16:25 UTC

resolvedOct 21 · 16:25 UTC
This incident has been resolved and the affected service has been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Learning Webpage

Ongoing · last update Oct 21, 2026 · 15:08 UTC

MonitoringOct 21 · 15:08 UTC
A service degradation affecting Zoom Learning Webpage has been successfully resolved.Our team will continue to monitor the situation closely and keep you informed of any further developments.

Reported by Zoom on their status page.

October 19, 2026

Service Degradation Affecting Meeting Summaries Via Email.

Last update Oct 20, 2026 · 01:18 UTC

resolvedOct 20 · 01:18 UTC
This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting Meeting Summaries Via Email.

Last update Oct 20, 2026 · 01:18 UTC

ResolvedOct 20 · 01:18 UTC
This incident has been resolved.

Reported by Zoom on their status page.

Zoom Phone Maintenance - AMS3 Data Center: October 19, 2026

Ongoing · last update Oct 19, 2026 · 16:00 UTC

ScheduledOct 20 · 04:30 UTC
Zoom will perform service maintenance at our AMS3 Data Center starting at 9:00 AM Pacific on October 19, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Website in UK region

Last update Oct 19, 2026 · 23:31 UTC

resolvedOct 19 · 23:31 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Website in UK region

Last update Oct 19, 2026 · 23:31 UTC

ResolvedOct 19 · 23:31 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting ZP SMS Australia Mobile Numbers

Last update Oct 19, 2026 · 00:31 UTC

resolvedOct 19 · 00:31 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting ZP SMS Australia Mobile Numbers

Last update Oct 19, 2026 · 00:31 UTC

ResolvedOct 19 · 00:31 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

October 17, 2026

Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion

Last update Oct 17, 2026 · 06:56 UTC

resolvedOct 17 · 06:56 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion

Last update Oct 17, 2026 · 06:56 UTC

ResolvedOct 17 · 06:56 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

October 16, 2026

Zoom Chat Backend Update: October, 2026 (No Operational Impact)

Ongoing · last update Oct 16, 2026 · 16:00 UTC

In progressOct 16 · 16:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.

Reported by Zoom on their status page.

October 15, 2026

Zoom Push Notification Service Release: October, 2026 (No Operational Impact)

Ongoing · last update Oct 15, 2026 · 16:00 UTC

In progressOct 15 · 16:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.

Reported by Zoom on their status page.

October 14, 2026

Service degradation affected Zoom AI Companion in US region

Last update Oct 14, 2026 · 17:19 UTC

resolvedOct 14 · 17:19 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service degradation affected Zoom AI Companion in US region

Last update Oct 14, 2026 · 17:19 UTC

ResolvedOct 14 · 17:19 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affected Sandbox Creation in ZoomMate

Last update Oct 14, 2026 · 09:44 UTC

resolvedOct 14 · 09:44 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affected Sandbox Creation in ZoomMate

Last update Oct 14, 2026 · 09:44 UTC

ResolvedOct 14 · 09:44 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Clips

Last update Oct 14, 2026 · 19:58 UTC

resolvedOct 14 · 19:58 UTC
This incident has been resolved. Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Clips

Last update Oct 14, 2026 · 19:58 UTC

ResolvedOct 14 · 19:58 UTC
This incident has been resolved.Please see the following KB article for details on the workaround. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0089363

Reported by Zoom on their status page.

October 13, 2026

Zoom Virtual Agent Update: October 17, 2026 (No Operational Impact)

Last update Oct 17, 2026 · 09:01 UTC

CompletedOct 17 · 09:01 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Contact Center Update: October 17, 2026 (No Operational Impact)

Last update Oct 17, 2026 · 09:00 UTC

CompletedOct 17 · 09:00 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Workforce Management Update: October 15, 2026 (No Operational Impact)

Last update Oct 15, 2026 · 09:00 UTC

CompletedOct 15 · 09:00 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Service degradation affecting Zoom Meeting API in US region

Last update Oct 13, 2026 · 16:22 UTC

resolvedOct 13 · 16:22 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service degradation affecting Zoom Meeting API in US region

Last update Oct 13, 2026 · 16:22 UTC

ResolvedOct 13 · 16:22 UTC
This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Zoom Phone Update - Japan SIP Zones: October 18, 2026 (No Operational Impact)

Last update Oct 18, 2026 · 17:00 UTC

CompletedOct 18 · 17:00 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Phone Update: October 18, 2026 (No Operational Impact)

Last update Oct 18, 2026 · 09:00 UTC

CompletedOct 18 · 09:00 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.

September 20, 2026

Network Maintenance in SJC Data Center : October 18, 2026

Last update Oct 19, 2026 · 10:00 UTC

CompletedOct 19 · 10:00 UTC
The scheduled maintenance has been completed.

Reported by Zoom on their status page.