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Last checked Jun 28, 2026 11:50 PM UTC from Zoom's official status page

Incident History

Showing incidents from the last 15 days

Report: "Service Degradation Affecting Zoom Phone Inbound calls in US Region"

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation affecting Zoom Phone Inbound calls in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting Zoom Phone Inbound calls in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Report: "Service Degradation Affecting Zoom Web Service in Philippines."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The issue affecting Zoom Web Service in Philippines between 04:31 UTC - 06:10 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting Zoom Web Service in Philippines. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting Zoom Web Service in Philippines. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

monitoring

The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affected Zoom Contact Center in the US Region."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center. This incident has been resolved, and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Report: "Service Degradation Affecting ZoomMate and Zoom AI services in US Region."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affecting Zoom Meetings in US Region"

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation affecting Zoom Meetings in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting Zoom Meetings in US Region. Our vendor is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting Zoom Meetings in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

identified

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

identified

We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

Report: "Service Degradation Affecting Zoom Mail, Calendar and Scheduler services in US Region"

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting Zoom Mail, Calendar and Scheduler services in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affecting Zoom Meeting Recordings"

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation with Zoom Meeting Recordings has been successfully mitigated. Users may see two recording files instead of one for meetings that were in progress during the impact window. Our team is continuing to monitor and evaluate the full scope of impact. If you have questions about your recordings, please open a support ticket, and our team will investigate. Our team will continue to monitor the situation closely and keep you informed of any further developments. We appreciate your patience as we worked to resolve this issue.

identified

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

identified

We have successfully identified the root cause affecting Zoom Meeting Records. Users may observe two recording files instead of one. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting Zoom Meeting Recordings. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Incorrect offline status display for Zoom Rooms Scheduling Displays"

Last update
resolved

This incident has been resolved.

monitoring

The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. We will keep you informed with timely updates as progress is made. Thank you for your patience.

identified

We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

Our team is actively working to identify the impact and root cause. We will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigating

Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

investigating

We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. This issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. As a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard. Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affecting Zoom Web AIC Docs creation."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The service degradation affecting Zoom Web AIC Docs creation has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting Zoom Web AIC Docs creation. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are continuing to investigate this issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.

investigating

We are currently investigating a service degradation affecting Zoom Web AIC Docs creation. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affecting My Notes"

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

The issue affecting My Notes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

identified

We have successfully identified the root cause affecting My Notes. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

investigating

We are currently investigating a service degradation affecting My Notes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Report: "Service Degradation Affected Zoom Contact Center’s Agent Experience."

Last update
resolved

This incident has been resolved and the affected services have been restored.

monitoring

This incident has been resolved and the affected services have been restored.

monitoring

On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience. This incident has been resolved and the affected services have been restored.