Zoom Incident History
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Incident History
Showing incidents from the last 15 days
Report: "Service Degradation Affecting CX Analytics"
Last updateThis incident has been resolved and the affected services have been restored.
The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We have successfully identified the root cause affecting CX Analytics. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
We are currently investigating a service degradation with CX Analytics. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Report: "Service degradation with Zoom Contact Center smart note generation impacting a subset of users."
Last updateThis incident has been resolved and the affected services have been restored.
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation. This incident has been resolved and the affected services have been restored.
Report: "Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region."
Last updateThis incident has been resolved and the affected services have been restored.
The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Report: "Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region"
Last updateThis incident has been resolved and the affected services have been restored.
On 08/05/2026, Between 12:05 UTC to 12:28 UTC, Users may have experienced issues with Zoom Rooms and Zoom Marketplace Apps. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Report: "Service Degradation Affecting Zoom Meeting Quality in the US Region"
Last updateThis incident has been resolved and the affected service have been restored.
On August 2, between 15:28 UTC - 15:38 UTC, a subset of users experienced degraded Zoom meeting quality. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Report: "Service Degradation Affecting Zoom Marketplace and AI Companion Services"
Last updateThis incident has been resolved and the affected services have been restored.
On Aug 2, Between 00:00 UTC - 01:16 UTC, users experiencing service degradation affecting Zoom Marketplace and AI Companion Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Report: "Service Degradation Affecting Zoom Whiteboard and Task Services in US Region."
Last updateThis incident has been resolved and the affected services have been restored.
The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
The issue preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We have successfully identified the root cause preventing users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
We continue to investigate the service degradation affecting users ability to list Zoom Whiteboards and create Zoom Tasks in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
We are currently investigating a service degradation affecting users ability to list Zoom Whiteboards in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Report: "Service Degradation Affecting Zoom MCP Claude Marketplace Integration"
Last updateThis incident has been resolved and the affected services have been restored.
Between 07/28/2026 05:42 UTC and 07/29/2026 06:40 UTC, a subset of users may have experienced issues with Zoom MCP Claude Marketplace Integration. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.