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Zoom Incident History

Degraded

zoom.us ↗52 components

checked Sep 27, 2026 4:03 AM UTC · Zoom's official status page

Zoom Zoom Phone - Global is slower than normal.

Zoom Zoom Phone - Global is experiencing degraded performance with some services running slower than normal.

1 of 52 components affected

Zoom Phone - Globaldegraded
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Zoom incident history

46 reports published by Zoom in the last 30 days · 4 still open

When Zoom breaks, it is typically resolved in 1h 28m — median across 33 resolved incidents over 90 days.

September 25, 2026

Service Degradation Affecting Customer Using Polycom Devices Going Offline

Ongoing · last update

  1. identifiedSep 27 · 04:01 UTC

    We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.

Reported by Zoom on their status page.

An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature

Last update

  1. resolvedSep 26 · 07:03 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 24, 2026

Service Degradation Affecting Live Transcription Services.

Last update

  1. resolvedSep 24 · 21:57 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India

Last update

  1. resolvedSep 24 · 13:42 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 23, 2026

Service Degradation Affecting Live Transcription Services.

Last update

  1. resolvedSep 24 · 01:47 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Tasks in US Region.

Last update

  1. resolvedSep 23 · 02:16 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 22, 2026

Service degradation affecting comment and attachment features in Zoom Canvas in US region.

Last update

  1. resolvedSep 22 · 10:32 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Zoom Phone Maintenance - CA01-YVR1 Data Center: September 21, 2026

Ongoing · last update

  1. ScheduledSep 22 · 04:30 UTC

    Zoom will perform service maintenance at our CA01-YVR1 Data Center starting at 5:00 PM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YYZ1sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Reported by Zoom on their status page.

September 21, 2026

Service Degradation Affecting Apple Login for Zoom Sign-in.

Last update

  1. resolvedSep 22 · 17:57 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Apple Login for Zoom Sign-in.

Ongoing · last update

  1. InvestigatingSep 21 · 18:17 UTC

    We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in.Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.We appreciate your patience as we work to resolve this issue.

Reported by Zoom on their status page.

Zoom Phone Maintenance - EU02 - AMS4 Data Center: September 21, 2026

Ongoing · last update

  1. ScheduledSep 22 · 04:30 UTC

    Zoom will perform service maintenance at our EU02-AMS4 Data Center starting at 9:00 AM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU02-FRA4 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region

Last update

  1. resolvedSep 21 · 16:33 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region

Last update

  1. ResolvedSep 21 · 16:33 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 18, 2026

Service Degradation Affecting ZoomMate

Last update

  1. resolvedSep 18 · 23:03 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting ZoomMate

Last update

  1. ResolvedSep 18 · 23:03 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

September 16, 2026

Service Degradation Affecting Zoom Phone Outbound Calls in China Region

Last update

  1. resolvedSep 16 · 04:35 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone Outbound Calls in China Region

Last update

  1. ResolvedSep 16 · 04:35 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 15, 2026

Zoom Phone Update: September 20, 2026 (No Operational Impact)

Last update

  1. CompletedSep 20 · 09:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Phone Update - Japan SIP Zones: September 20, 2026 (No Operational Impact)

Last update

  1. CompletedSep 20 · 17:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Phone Maintenance - CA01-YYZ1 Data Center: September 17, 2026

Last update

  1. CompletedSep 19 · 04:30 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Whiteboard

Last update

  1. resolvedSep 15 · 18:36 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Whiteboard

Last update

  1. ResolvedSep 15 · 18:36 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Zoom Virtual Agent Update: September 19, 2026 (No Operational Impact)

Last update

  1. CompletedSep 19 · 09:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Workforce Management Update: September 17, 2026 (No Operational Impact)

Last update

  1. CompletedSep 17 · 09:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Zoom Contact Center Update: September 19, 2026 (No Operational Impact)

Last update

  1. CompletedSep 19 · 09:01 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

September 14, 2026

Zoom Support Maintenance - Search Function: September 17, 2026

Last update

  1. CompletedSep 18 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

September 10, 2026

Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

Last update

  1. resolvedSep 10 · 18:38 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

Last update

  1. ResolvedSep 10 · 18:38 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Service degradation affecting subset of live online meeting translation in Canada region.

Last update

  1. resolvedSep 10 · 17:06 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service degradation affecting subset of live online meeting translation in Canada region.

Last update

  1. ResolvedSep 10 · 17:06 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

Last update

  1. resolvedSep 11 · 04:08 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

Last update

  1. ResolvedSep 11 · 04:08 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 9, 2026

Zoom Push Notification Service Release: September, 2026 (No Operational Impact)

Last update

  1. CompletedSep 19 · 12:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Services

Last update

  1. resolvedSep 10 · 00:12 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

September 6, 2026

Service Degradation Affecting Zoom AI Companion in US Region

Last update

  1. resolvedSep 6 · 05:20 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 4, 2026

Service Degradation Affecting Email in Zoom Contact Center Services in North America

Last update

  1. resolvedSep 4 · 17:55 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone Audio in Japan

Last update

  1. resolvedSep 4 · 05:35 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 3, 2026

Service Degradation Affecting Zoom SMS delays in North America.

Last update

  1. resolvedSep 3 · 22:19 UTC

    This incident has been resolved.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region

Last update

  1. resolvedSep 3 · 14:00 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

Last update

  1. resolvedSep 3 · 11:35 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service degradation with In-Meeting summary for Indonesian language in the Singapore region

Last update

  1. resolvedSep 3 · 05:49 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

September 1, 2026

Service Degradation Affecting Zoom for Google Workspace add-on

Last update

  1. resolvedSep 1 · 20:56 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Node.

Last update

  1. resolvedSep 1 · 12:06 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

August 31, 2026

Network Maintenance in SJC Datacenter: September 20, 2026

Last update

  1. CompletedSep 21 · 09:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.

Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU

Last update

  1. resolvedAug 31 · 05:51 UTC

    This incident has been resolved and the affected services have been restored.

Reported by Zoom on their status page.

August 27, 2026

Zoom Chat Update

Last update

  1. CompletedSep 11 · 16:00 UTC

    The scheduled maintenance has been completed.

Reported by Zoom on their status page.