
Xero Status
Xero is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Australia: Payroll- some customers are experiencing issues with loading pages in Payroll"
Last updateOur team has resolved the issue impacting Australian customers trying to access pages in Payroll. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and we worked to restore service. We learn from every incident and put measures in place to prevent issues from happening again.
Our team has implemented a fix and we are currently monitoring the results.
We are aware some AU customers trying to access some pages in Payroll are experiencing an error. Our team is investigating this with urgency.
Report: "Global: Errors when using Xero"
Last updateOur team has resolved the issue causing customers to experience errors in Xero. We apologise for any inconvenience this has caused. This was related to a recent configuration change which was rolled back.
We have identified what is causing some customers to experience errors when using Xero and we're working on a fix now. This is our top priority and we will update you as soon as we can.
We are aware that some customers are experiencing errors or issues when using Xero. Our technical teams are investigating this with urgency.
Report: "Global: Reporting - Errors loading reports"
Last updateWe are aware that some customers trying to load reports are experiencing error messages or pages not loading. Our team is investigating this with urgency.
Report: "Global: Xero - Some customers would have experienced errors in Xero"
Last updateWe're aware some customers would have experienced issues with accessing and using Xero from 09:00-09:10am UTC. This was due to a networking issues which has now resolved. We apologise for any inconvenience caused.
Report: "Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero."
Last updateWe have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.
Report: "Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero"
Last updateWe are aware Australian customers trying to access Payroll pages, including Superannuation or Settings pages, are experiencing loading slowness and eventual errors. Our team is investigating this with urgency.