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Xero Incident History

Operational

xero.com ↗13 top-level components

checked Oct 27, 2026 3:55 AM UTC · Xero's official status page

Xero is up and running.

Xero is currently operational with all systems functioning normally.

All components operational

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Xero incident history

20 reports published by Xero in the last 30 days

When Xero breaks, it is typically resolved in 52m — median across 8 resolved incidents over 30 days.

October 26, 2026

Global: Xero - some customers may be experiencing intermittent errors in Xero.

Last update
  1. resolvedOct 27 · 01:32 UTC

    Our team has resolved the issue impacting some customers are experiencing some intermittent errors in Xero. We apologise for any inconvenience this has caused. These errors related to intermittent network connectivity issues and our team has worked to restore service.

Reported by Xero on their status page.

October 15, 2026

Inland Revenue (NZ) Scheduled Maintenance October 17 and 18, 2026

Last update
  1. CompletedOct 17 · 16:00 UTC

    The scheduled maintenance has been completed.

Reported by Xero on their status page.

Global: Subscriptions - some customers are unable to purchase and management subscriptions

Last update
  1. resolvedOct 15 · 06:19 UTC

    Our team has resolved the issue impacting some customers trying to purchase and manage subscriptions in Xero. We apologise for any inconvenience this has caused. A product release caused subscription management to become temporarily unavailable. We learn from every incident and put measures in place to prevent issues from happening again

Reported by Xero on their status page.

Global: Subscriptions - some customers are unable to purchase and management subscriptions

Last update
  1. ResolvedOct 15 · 06:19 UTC

    Our team has resolved the issue impacting some customers trying to purchase and manage subscriptions in Xero. We apologise for any inconvenience this has caused. A product release caused subscription management to become temporarily unavailable.We learn from every incident and put measures in place to prevent issues from happening again

Reported by Xero on their status page.

October 14, 2026

Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

Last update
  1. resolvedOct 14 · 04:33 UTC

    Our team has resolved the issue impacting customers trying to navigate in Xero and perform tasks. We apologise for any inconvenience this has caused. This related to a network connectivity issue and our team has restored service.

Reported by Xero on their status page.

Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.

Last update
  1. ResolvedOct 14 · 04:33 UTC

    Our team has resolved the issue impacting customers trying to navigate in Xero and perform tasks. We apologise for any inconvenience this has caused. This related to a network connectivity issue and our team has restored service.

Reported by Xero on their status page.

October 13, 2026

Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

Last update
  1. resolvedOct 13 · 00:20 UTC

    We've become aware of a brief issue in Xero Partner Hub where customers in AU and NZ were experiencing slowness and errors. Our Product Team are investigating what caused this and the Xero Partner Hub is operational now.

Reported by Xero on their status page.

Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

Last update
  1. ResolvedOct 13 · 00:20 UTC

    We've become aware of a brief issue in Xero Partner Hub where customers in AU and NZ were experiencing slowness and errors. Our Product Team are investigating what caused this and the Xero Partner Hub is operational now.

Reported by Xero on their status page.

October 11, 2026

Xero Scheduled Maintenance - Xero Reports

Last update
  1. CompletedOct 17 · 19:00 UTC

    The scheduled maintenance has been completed.

Reported by Xero on their status page.

October 9, 2026

Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

Last update
  1. resolvedOct 9 · 02:30 UTC

    We've become aware of a brief issue in Xero Partner Hub where customers in AU and NZ were experiencing slowness and errors. Our Product Team are investigating what caused this and the Xero Partner Hub is operational now.

Reported by Xero on their status page.

October 1, 2026

Degraded Performance: US Payroll (Powered by Gusto)

Last update
  1. resolvedOct 2 · 00:30 UTC

    Gusto has resolved the issue.

Reported by Xero on their status page.

Degraded Performance: US Payroll (Powered by Gusto)

Last update
  1. ResolvedOct 2 · 00:30 UTC

    Gusto has resolved the issue.

Reported by Xero on their status page.

September 29, 2026

Degraded Performance: US Payroll (Powered by Gusto)

Last update
  1. resolvedSep 30 · 03:36 UTC

    Gusto has advised that they have resolved the issue.

Reported by Xero on their status page.

UK: HMRC connected services

Last update
  1. resolvedSep 29 · 14:32 UTC

    HMRC have let us know the issue affecting MTD IT and MTD VAT has now been resolved.

Reported by Xero on their status page.

UK: HMRC connected services

Last update
  1. ResolvedSep 29 · 14:32 UTC

    HMRC have let us know the issue affecting MTD IT and MTD VAT has now been resolved.

Reported by Xero on their status page.

September 28, 2026

US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Last update
  1. resolvedSep 28 · 21:23 UTC

    Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page

Reported by Xero on their status page.

US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero

Last update
  1. ResolvedSep 28 · 21:23 UTC

    Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check Gusto's Status Page

Reported by Xero on their status page.

ATO services may be unavailable

Last update
  1. resolvedSep 28 · 00:28 UTC

    The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

Reported by Xero on their status page.

ATO services may be unavailable

Last update
  1. ResolvedSep 28 · 00:28 UTC

    The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

Reported by Xero on their status page.

September 24, 2026

Xero Scheduled maintenance - Xero Ask Service, Xero Signing, Document Packs and the Practice Chart of Accounts Library

Last update
  1. CompletedSep 27 · 08:00 UTC

    The scheduled maintenance has been completed.

Reported by Xero on their status page.