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Xero Incident History

Operational

xero.com ↗13 components

checked Sep 11, 2026 3:57 PM UTC · Xero's official status page

Xero is up and running.

Xero is currently operational with all systems functioning normally.

All components operational

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Xero incident history

9 reports published by Xero in the last 30 days

When Xero breaks, it is typically resolved in 1h 50m — median across 19 resolved incidents over 90 days.

September 7, 2026

AU: Customers are experiencing errors when using Activity Statement Prefill

Last update

  1. resolvedSep 8 · 07:07 UTC

    The ATO have resolved the issue impacting customers retrieving Activity Statement Prefill. We apologise for any inconvenience this has caused.

Reported by Xero on their status page.

UK: MTD IT - Some customers receiving errors

Last update

  1. resolvedSep 7 · 19:26 UTC

    Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.

Reported by Xero on their status page.

AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

Last update

  1. resolvedSep 7 · 04:16 UTC

    The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.

Reported by Xero on their status page.

September 2, 2026

UK: Tax - MTD and VAT unavailable

Last update

  1. resolvedSep 2 · 17:53 UTC

    HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.

Reported by Xero on their status page.

September 1, 2026

Global: Invoice Emails - some invoice, quote and statement emails may be delayed

Last update

  1. resolvedSep 1 · 07:05 UTC

    Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.

Reported by Xero on their status page.

August 30, 2026

Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Last update

  1. resolvedAug 31 · 01:37 UTC

    Our team has resolved the issue impacting Australian customers trying to lodge tax returns in Xero Tax. This issue was due to an underlying product dependency with Xero Tax and our team worked to restore service. We apologise for any inconvenience this has caused.

Reported by Xero on their status page.

Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO

Last update

  1. resolvedAug 30 · 22:39 UTC

    ATO has resolved the issue causing errors for AU customers when using prefill or lodge tax returns from Xero Tax.

Reported by Xero on their status page.

August 28, 2026

UK: Tax - Errors and slowness with MTD ITSA and VAT

Last update

  1. resolvedAug 28 · 11:43 UTC

    HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.

Reported by Xero on their status page.

August 24, 2026

AU: Batch Payments - some customers may be unable to process batch payments in Xero.

Last update

  1. resolvedAug 24 · 02:02 UTC

    Our team has resolved the issue impacting Australian customers trying to process batch payments in Xero. We apologise for any inconvenience this has caused. A product release caused batch payments to become unavailable and a rollback has returned sevice. We learn from every incident and put measures in place to prevent issues from happening again.

Reported by Xero on their status page.