checked Oct 25, 2026 8:28 AM UTC · Vonage Contact Centre (VCC) NAM - Portland's official status page
Is Vonage Contact Centre (VCC) NAM - Portland Down Right Now?
Partially. Vonage Contact Centre (VCC) NAM - Portland has disruptions affecting Inbound Voice Interactions.
1 of 28 components currently reports a disruption.
Service health
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the NAM - Portland service page.
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Recent NAM - Portland outages & status updates
Status changes and service events for NAM - Portland over the last 30 days
NAM - Portland experienced a partial outage
Oct 23 · still ongoing
NAM - Portland experienced a major outage
Oct 19 · resolved after 1h 4m
Inside NAM - Portland
28 sub-components under NAM - Portland, each with its own status history.
- Inbound Voice InteractionsPartial Outage
- Outbound Voice InteractionsOperational
- ContactPadOperational
- VCC Platform Supervisor & AdminOperational
- Connect (Dialer)Operational
- Omnichannel InteractionsOperational
- Workforce Management (WFM)Operational
- APIsOperational
- WebRTCOperational
- Statistics / ReportingOperational
- Conversation AnalyzerOperational
- PCI PaymentsOperational
- SMSOperational
- Salesforce.com IntegrationOperational
- ZenDesk IntegrationOperational
- ServiceNow IntegrationOperational
- Zoho IntegrationOperational
- SAP IntegrationOperational
- Online DocumentationOperational
- Community HubOperational
- Salesforce Voice (Service Cloud Voice)Operational
- AI Studio Virtual AssistantOperational
- Integrated Experience (ContactPad embedded in VBC)Operational
- Operator ConnectOperational
- VCC MobileOperational
- Agent WorkspaceOperational
- VGIS / Customer 360Operational
- KnowledgeOperational
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