UMass Shared Services logo and current status indicator

UMass Shared Services Incident History

Operational

umassp.edu ↗15 top-level components

checked Oct 25, 2026 1:16 PM UTC · UMass Shared Services's official status page

UMass Shared Services is up and running.

UMass Shared Services is currently operational with all systems functioning normally.

All components operational

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UMass Shared Services incident history

2 reports published by UMass Shared Services in the last 30 days

When UMass Shared Services breaks, it is typically resolved in 2d 1h — median across 1 resolved incidents over 30 days.

September 28, 2026

Document Management

Last update
  1. resolvedSep 30 · 17:01 UTC

    Service now available. The Vendor recycled the Content application pool successfully which triggered the pending Automation processes for the majority of the documents that were stuck in the Unfiled queue. Since the recycle, much of the queue has cleared and the affected documents have been filed successfully.

Reported by UMass Shared Services on their status page.

Document Management

Last update
  1. ResolvedSep 30 · 17:01 UTC

    Service now available.The Vendor recycled the Content application pool successfully which triggered the pending Automation processes for the majority of the documents that were stuck in the Unfiled queue. Since the recycle, much of the queue has cleared and the affected documents have been filed successfully.

Reported by UMass Shared Services on their status page.