UMass Shared Services Incident History
UMass Shared Services is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Unplanned Outage"
Last updateSummit batch has completed and reporting is up to date.
Batch running late. Summit Student batch is running late and users are advised to wait before running reports until batch is complete.
Report: "Document Imaging (Boston, Dartmouth, Lowell) performance issue"
Last updateThe vendor has informed us that the document filing issue appears to have cleared. We are continuing to validate normal document filing with affected customers while monitoring the service.
Performance impacted. Actively working as an issue. We have received reports of documents not filing as expected. A ticket has been opened and escalated with the vendor, and they are investigating.
Report: "Document Imaging (Boston, Dartmouth, Lowell) performance issue"
Last updateThe vendor has informed us that the document filing issue appears to have cleared. We are continuing to validate normal document filing with affected customers while monitoring the service.
Performance impacted. Actively working as an issue.We have received reports of documents not filing as expected. A ticket has been opened and escalated with the vendor, and they are investigating.