UMass Shared Services logo and current status indicator

UMass Shared Services Status

Monitoring 15 components in real-time

Is UMass Shared Services Having Issues?

UMass Shared Services provides centralized IT infrastructure and support services for the University of Massachusetts system, offering shared computing resources, applications, and technical support to academic and administrative departments.

UMass Shared Services is currently operational with all systems functioning normally.

Last checked Aug 12, 2026 6:55 AM UTC from UMass Shared Services's official status page

Service Health — Last 15 days

Availability
100.00%
Averaged across 81 components
Last Incident
Degraded
Aug 8, 2026 11:33 PM UTC
Incidents
5
5 degraded
Avg Resolution
5h 57m
per incident

Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.

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All systems operational

15 components monitored, none affected

Recent UMass Shared Services Outages & Status Updates

Latest status changes and service events for UMass Shared Services

Scheduled maintenance on UMSO Communication and Collaboration Tools

Started: Aug 10, 2026 6:18 AM UTC · Resolved: Aug 10, 2026 10:02 AM UTC (lasted for 4 hours)
Maintenance
This was resolved

UMSO DUO experienced degraded performance

Started: Aug 8, 2026 9:26 PM UTC · Resolved: Aug 9, 2026 12:35 AM UTC (lasted for 3 hours)
Degraded
This was resolved

Scheduled maintenance on UMSO Communication and Collaboration Tools

Started: Aug 8, 2026 3:10 AM UTC · Resolved: Aug 8, 2026 10:30 AM UTC (lasted for 7 hours)
Maintenance
This was resolved

UMSO Communication and Collaboration Tools experienced degraded performance

Started: Aug 6, 2026 10:52 PM UTC · Resolved: Aug 7, 2026 12:57 AM UTC (lasted for 2 hours)
Degraded
This was resolved

Scheduled maintenance on UMSO Communication and Collaboration Tools

Started: Aug 3, 2026 6:26 AM UTC · Resolved: Aug 3, 2026 10:08 AM UTC (lasted for 4 hours)
Maintenance
This was resolved

* Document Imaging (Boston, Dartmouth, Lowell) experienced degraded performance

Started: Jul 30, 2026 4:04 PM UTC · Resolved: Jul 31, 2026 12:59 PM UTC (lasted for 21 hours)
Degraded
This was resolved

Scheduled maintenance on Student Services

Started: Jul 26, 2026 8:20 AM UTC · Resolved: Jul 26, 2026 4:07 PM UTC (lasted for 8 hours)
Maintenance
This was resolved

Scheduled maintenance on Human Resources

Started: Jul 26, 2026 8:20 AM UTC · Resolved: Jul 26, 2026 4:07 PM UTC (lasted for 8 hours)
Maintenance
This was resolved

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