Smartly logo and current status indicator

Smartly Status

Monitoring 6 components in real-time

Is Smartly Working Right Now?

Smartly is an AI-powered advertising platform that automates and optimizes digital advertising campaigns across multiple channels including social media, display, and search. It provides creative automation, budget optimization, and performance analytics for e-commerce and retail brands.

Smartly is experiencing degraded performance with some services running slower than normal.

investigatingJul 21, 2026 @ 7:14 AM

Investigating sMeta ad publishing error: Advertising currently limited

We’re currently investigating reports of an ad publishing error: "Advertising currently limited: This ad can't run. The owner of @ should log into Instagram and then choose to use Meta Products for free or subscribe to use them without ads." We have already created a support ticket with Meta and are working with them to investigate this issue, as the error is being returned from their platform. This issue is affecting a subset of users and may prevent them from publishing ads. All currently running ads should continue to deliver as expected. We apologize for the inconvenience and will provide another update as soon as we have more information.

View full incident details
Degraded1
Advertising
Last checked Jul 21, 2026 10:05 PM UTC from Smartly's official status page

Service Health — Last 15 days

Availability
100.00%
Averaged across 27 components
Last Incident
Degraded
Jul 21, 2026 10:05 PM UTC
Incidents
3
3 degraded
Avg Resolution
1d 8h
per incident

Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.

1 component currently affected

6 components with real-time status monitoring
and incident tracking

Recent Smartly Outages & Status Updates

Latest status changes and service events for Smartly

Advertising experienced degraded performance

Started: Jul 21, 2026 7:31 AM UTC
Degraded
Still ongoing

Scheduled maintenance on Advertising

Started: Jul 20, 2026 4:12 AM UTC · Ended: Jul 21, 2026 7:31 AM UTC (lasted for 1 day)
Maintenance
Escalated to Degraded
This was resolved

Advertising experienced degraded performance

Started: Jul 19, 2026 9:30 AM UTC · Ended: Jul 20, 2026 4:12 AM UTC (lasted for 19 hours)
Degraded
This was resolved

Performance experienced degraded performance

Started: Jul 19, 2026 9:30 AM UTC · Resolved: Jul 20, 2026 4:12 AM UTC (lasted for 19 hours)
Degraded
This was resolved

Platform Services experienced degraded performance

Started: Jul 19, 2026 9:30 AM UTC · Resolved: Jul 20, 2026 4:12 AM UTC (lasted for 19 hours)
Degraded
This was resolved

Scheduled maintenance on Advertising

Started: Jul 13, 2026 1:49 PM UTC · Ended: Jul 19, 2026 9:30 AM UTC (lasted for 6 days)
Maintenance
Escalated to Degraded
This was resolved

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