Sinch logo and current status indicator

Sinch Status

Maintenance

sinch.com ↗21 top-level components

checked Oct 29, 2026 7:20 AM UTC · Sinch's official status page

What's the Status of Sinch?

Sinch is under maintenance.

Sinch is currently undergoing maintenance to improve system performance, security, and reliability.

InvestigatingOct 28, 2026 @ 3:37 PM

Delivery Issue Belgium - VOOmobile

We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

View full incident details
Last broke
Oct 28
Uptime
99.99%
Most impacted
Login/Sign up

History · 30 day period

Service health

Service health, last 30 days

Sep 30Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outageMajor outageMaintenance

How to read this

The record

30 day period · not affected by the range above
Availability
99.99%
Last Incident
Degraded
Oct 28, 2026 9:24 PM UTC
Incidents
18
1 major, 17 degraded
Most impacted
Login/Sign up
Longest 1h 6m

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Sinch outages & status updates

Status changes and service events for Sinch over the last 30 days

18 incidents over 30 days15 clear days · worst 2 on Sep 30
Sinch incidents per day over the last 30 days, one row per week
SMTWTFS
Sep 27
2
1
Oct 4
1
1
2
1
Oct 11
1
1
Oct 18
1
1
1
1
Oct 25
1
1
1
1
02 incidents

Scheduled maintenance on Sinch DI Services

Oct 29 · still ongoing

Scheduled maintenance on External Connectivity

Oct 29 · resolved after 3h 13m

External Connectivity experienced degraded performance

Oct 28 · resolved after 6h 46m

Delivery Issue Belgium - VOOmobile & MobiStar

Oct 28 · reported by Sinch · resolved

Delivery Issue Belgium - VOOmobile

Oct 28 · reported by Sinch · ongoing

Scheduled maintenance on Chatlayer

Oct 28 · resolved after 10h 47m

DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438

Oct 28 · reported by Sinch · resolved

Scheduled Maintenance – Chatlayer database upgrade

Oct 28 · reported by Sinch · ongoing

Solid — we detected itHollow — Sinch reported it
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Sinch component status

Check current status by component. Open one for regions, incident details, and alerts.

What is Sinch?

Sinch is a cloud communications platform that enables businesses to engage with customers through various messaging channels like SMS, voice, video, and email notifications. They specialize in communication APIs and engagement solutions.

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Common questions about monitoring Sinch and understanding service status

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