
checked Oct 29, 2026 7:20 AM UTC · Sinch's official status page
What's the Status of Sinch?
Sinch is under maintenance.
Sinch is currently undergoing maintenance to improve system performance, security, and reliability.
Delivery Issue Belgium - VOOmobile
We are currently observing delivery issues in Belgium - VOOmobile Incident Start Time: 2026-10-28 15:06 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
View full incident details- Last broke
- Oct 28
- Uptime
- 99.99%
- Most impacted
- Login/Sign up
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Sinch outages & status updates
Status changes and service events for Sinch over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 27 | 2 | 1 | |||||
| Oct 4 | 1 | 1 | 2 | 1 | |||
| Oct 11 | 1 | 1 | |||||
| Oct 18 | 1 | 1 | 1 | 1 | |||
| Oct 25 | 1 | 1 | 1 | 1 |
Scheduled maintenance on Sinch DI Services
Oct 29 · still ongoing
Scheduled maintenance on External Connectivity
Oct 29 · resolved after 3h 13m
External Connectivity experienced degraded performance
Oct 28 · resolved after 6h 46m
Delivery Issue Belgium - VOOmobile & MobiStar
Oct 28 · reported by Sinch · resolved
Delivery Issue Belgium - VOOmobile
Oct 28 · reported by Sinch · ongoing
Scheduled maintenance on Chatlayer
Oct 28 · resolved after 10h 47m
DI SMS 365 (MM4) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12438
Oct 28 · reported by Sinch · resolved
Scheduled Maintenance – Chatlayer database upgrade
Oct 28 · reported by Sinch · ongoing
Sinch component status
Check current status by component. Open one for regions, incident details, and alerts.
21 components tracked
Incidents · 30dStatus- Sinch DI Services statusno incidentsMaintenance
- Sinch Campaigns statusno incidentsOperational
- Sinch Chatlayer statusno incidentsOperational
- Sinch Contact Pro statusno incidentsOperational
- Sinch Conversation API statusno incidentsOperational
- Sinch Dashboard.sinch.com status2 incidentsOperational
- Sinch Elastic SIP Trunking statusno incidentsOperational
- Sinch Engage status1 incidentOperational
- Sinch Engage Integrations statusno incidentsOperational
- Sinch External Connectivity status17 incidentsOperational
Component directoryBrowse 11 more components, or use the search above.
What is Sinch?
Sinch is a cloud communications platform that enables businesses to engage with customers through various messaging channels like SMS, voice, video, and email notifications. They specialize in communication APIs and engagement solutions.
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Common questions about monitoring Sinch and understanding service status

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