checked Sep 22, 2026 3:43 AM UTC · Salsify's official status page
Is Salsify Working Right Now?
Partially. Some of Salsify is down.
Salsify is experiencing a partial outage affecting some users and services.
- Last broke
- Sep 22
- Uptime
- 97.17%
- Most impacted
- Salsify Application
90 day period
2 of 4 components affected
Walmart Marketplace Channel Requirements Update
Salsify has identified an issue affecting the Walmart Marketplace channel connection following recent requirement updates by the retailer. Due to temporary delays in obtaining corrected/updated schema templates directly from Walmart, publish requests may result in increased blocking feedback or failed submissions for specific product types. Salsify teams are actively working with Walmart to review the issues found within the latest schema templates. In the interim, impacted users can leverage a Custom Readiness Report to map their Salsify data to Walmart Marketplace requirements and export product content from Salsify to publish directly within the Walmart Marketplace portal or manage impacted products directly in Walmart Marketplace's portal. We will provide our next update as soon as communication with Walmart Marketplace progresses. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
View full incident detailsService health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Salsify outages & status updates
Status changes and service events for Salsify over the last 30 days
Delay in Kroger publications
Sep 21 · reported by Salsify · resolved
Syndication experienced degraded performance
Sep 16 · still ongoing
Walmart Marketplace Channel Requirements Update
Sep 16 · reported by Salsify · ongoing
Intermittent access issues with Salesforce ticketing
Sep 16 · reported by Salsify · resolved
Delays in data updates and trigger processing
Aug 24 · reported by Salsify · resolved
Salsify Application experienced a partial outage
Aug 23 · still ongoing
Beyond (Bed Bath & Beyond + Overstock) Channel Requirements Update & Publishing Validation Errors
Aug 18 · reported by Salsify · resolved
Salsify active components
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What is Salsify?
Salsify is a product experience management platform that helps brands and retailers optimize and syndicate product information across multiple sales channels and digital platforms. It enables companies to manage, enrich, and distribute product content efficiently.
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