
checked Sep 7, 2026 5:22 AM UTC · Retention Science's official status page
Is Retention Science Working Right Now?
Yes. Retention Science is up and running.
Retention Science is currently operational with all systems functioning normally.
- Uptime
- 100.00%
90 day period
All components operational
Service health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Retention Science active components
All components for Retention Science available for monitoring
13 components tracked
Incidents · 90dStatus- Retention Science Cortex Application (Main Dashboard) statusno incidentsOperational
- Retention Science Users API statusno incidentsOperational
- Retention Science Smart Blast / Promo Blast Sends API statusno incidentsOperational
- Retention Science Transactional Sends API statusno incidentsOperational
- Retention Science Recommendations API statusno incidentsOperational
- Retention Science Filtering and Segmentation Service statusno incidentsOperational
- Retention Science Data Imports Service statusno incidentsOperational
- Retention Science Campaign Reporting and Analytics API statusno incidentsOperational
- Retention Science Events and Tracking API statusno incidentsOperational
- Retention Science Support statusno incidentsOperational
What is Retention Science?
Retention Science is a customer retention and loyalty platform that uses AI-driven analytics to help ecommerce businesses increase customer lifetime value through personalized messaging and engagement strategies. The platform focuses on preventing customer churn and optimizing repeat purchase behavior.
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Frequently asked questions about Retention Science
Common questions about monitoring Retention Science and understanding service status

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