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Public Cloud Incident History

Partial Outage

63 components

checked Sep 11, 2026 2:22 PM UTC · Public Cloud's official status page

Some of Public Cloud Compute - Instance || SBG is down.

Public Cloud Compute - Instance || SBG is experiencing a partial outage affecting some users and services.

1 of 63 components affected

Compute - Instance || SBGpartial outage
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Public Cloud incident history

17 reports published by Public Cloud in the last 30 days · 1 still open

When Public Cloud breaks, it is typically resolved in 2h 35m — median across 23 resolved incidents over 90 days.

September 11, 2026

[SBG5/7][Compute - Instance] - Some Instances Incident Notification

Ongoing · last update

  1. identifiedSep 11 · 13:08 UTC

    We have new information regarding the incident that affects your service(s). Please find below an update on the situation : Update : Most instances are once again accessible. Impacted Service(s) : Some instances in the SBG5 / SBG7 regions are still temporarily unreachable. Customers Impact : Some customers are still temporarily unable to access instances located in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore the remaining instances as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

September 6, 2026

[GRA11][Containers & Orchestration] - Managed Kubernetes Service Incident Notification

Last update

  1. resolvedSep 6 · 11:48 UTC

    We are pleased to inform you that the incident affecting our Containers & Orchestration offering has been resolved. Start time : 06/09/2026 09:00 UTC End time : 06/09/2026 10:45 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

September 4, 2026

[GLOBAL][Databases] - MongoDB incident notification

Last update

  1. resolvedSep 4 · 07:40 UTC

    We are pleased to inform you that the incident affecting our MongoDB Database offering has been resolved. Start time : 25/08/2026 00:00 UTC End time : 03/09/2026 13:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

September 3, 2026

[GRA1/GRA11][Storage] - Block storage incident notification

Last update

  1. resolvedSep 3 · 19:01 UTC

    We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 03/09/2026 15:16 UTC End time : 03/09/2026 18:41 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 31, 2026

[GRA5/GRA7/GRA9/GRA11][Compute - Instance] - Compute Instance Incident Notification

Last update

  1. resolvedAug 31 · 18:09 UTC

    We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 31/08/2026 16:49 UTC End time : 31/08/2026 17:47 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 28, 2026

[GRA1][Compute - Instance] - Instance incident notification

Last update

  1. resolvedAug 28 · 23:19 UTC

    We would like to inform you that an incident occurred in the GRA1 region. This incident has now been resolved. Please find the details of this incident below : Start time : 28/08/2026 23:03 UTC End time : 28/08/2026 23:11 UTC Impacted Service(s) : Some instances in the GRA1 region were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

Reported by Public Cloud on their status page.

August 27, 2026

[GLOBAL][Data & Analytics] - Cloud Database Incident Notification

Last update

  1. resolvedAug 27 · 13:08 UTC

    We are pleased to inform you that the incident affecting our Data & Analytics offering has been resolved. Start time : 25/08/2026 14:00 UTC End time : 27/08/2026 13:02 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 25, 2026

[GLOBAL][Identity, Security & Operations] - User Management Incident Notification

Last update

  1. resolvedAug 25 · 20:45 UTC

    We are pleased to inform you that the incident affecting our Identity, Security & Operations offering has been resolved. Start time : 25/08/2026 17:52 UTC End time : 25/08/2026 20:40 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

[GRA5/6/7/8/9/11][Compute - Instance] - Instance incident notification

Last update

  1. resolvedAug 25 · 07:11 UTC

    We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 25/08/2026 06:05 UTC End time : 25/08/2026 07:03 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 23, 2026

[GRA3][Compute - Instance] - Compute Instance Incident Notification

Last update

  1. resolvedAug 23 · 23:57 UTC

    This incident has been resolved.

Reported by Public Cloud on their status page.

August 22, 2026

[GRA11][Public Cloud] - API incident notification

Last update

  1. resolvedAug 22 · 01:46 UTC

    We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. Start time : 22/08/2026 00:53 UTC End time : 22/08/2026 01:09 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 18, 2026

[GRA5/7/9/11][Compute - Instance] - Some instances incident notification

Last update

  1. resolvedAug 18 · 16:06 UTC

    We are pleased to inform you that the incident affecting our Compute - Instance offering in GRA5/7/9/11 regions has been resolved. Start time : 18/08/2026 14:09 UTC End time : 18/08/2026 15:05 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

[SBG][Storage] - Object Storage S3 incident notification

Last update

  1. resolvedAug 18 · 11:35 UTC

    We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 17/08/2026 09:31 UTC End time : 18/08/2026 11:33 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 15, 2026

[GRA3][Storage] - Block storage incident notification

Last update

  1. resolvedAug 15 · 14:36 UTC

    We had an incident on Storage offer which has now been resolved. Here are some supplementary details : Start time : 15/08/2026 13:25 UTC End time : 15/08/2026 14:10 UTC Impacted Service(s) : The Block Storage service is experiencing latency for some customers in the GRA3 region. Customers Impact : Customers may have temporarily experienced latency affecting their Block Storage services in the GRA3 region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

Reported by Public Cloud on their status page.

[GRA11][Storage] - File storage incident notification

Last update

  1. resolvedAug 15 · 05:44 UTC

    We are pleased to inform you that the incident affecting our File storage offering has been resolved. Start time : 14/08/2026 14:43 UTC End time : 15/08/2026 05:25 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

[GRA5/GRA9/GRA11][Compute - Instance] - Some instances incident notification

Last update

  1. resolvedAug 15 · 05:43 UTC

    We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 14/08/2026 14:43 UTC End time : 15/08/2026 05:25 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.

August 13, 2026

[EU-WEST-PAR][Storage] - Object storage incident notification

Last update

  1. resolvedAug 13 · 14:42 UTC

    We are pleased to inform you that the incident affecting our Object Storage offering has been resolved. Start time : 13/08/2026 09:15 UTC End time : 13/08/2026 10:16 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

Reported by Public Cloud on their status page.