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Person Centred Software Incident History

Operational

personcentredsoftware.com ↗18 top-level components

checked Oct 25, 2026 1:11 PM UTC · Person Centred Software's official status page

Person Centred Software is up and running.

Person Centred Software is currently operational with all systems functioning normally.

All components operational

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Person Centred Software incident history

12 reports published by Person Centred Software in the last 30 days

When Person Centred Software breaks, it is typically resolved in 1h 2m — median across 6 resolved incidents over 30 days.

October 22, 2026

Performance Issues with mCare on Database Shard A - Affecting 45% of Customers

Last update
  1. resolvedOct 22 · 11:26 UTC

    The performance issues affecting the system have now been fully resolved. All services are operating normally. We are sorry for the disruption this caused during your working day. We know that reliability is essential when you are delivering care, and we do not take that responsibility lightly. We will be reviewing what happened to help prevent a similar issue in future. If you have any concerns or continue to notice anything unusual, please do not hesitate to contact our Support team.

Reported by Person Centred Software on their status page.

October 20, 2026

Google Cloud Services Incident

Last update
  1. resolvedOct 20 · 14:15 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

October 17, 2026

UPDATE: Performance Issues with mCare Database Shard C - Affecting 4% of Customers

Last update
  1. resolvedOct 17 · 19:54 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

October 13, 2026

Atlas Device Synchronisation

Last update
  1. resolvedOct 13 · 22:18 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

Performance Issues with Care Delivery Web Shard D - Affecting 5% of Customers

Last update
  1. resolvedOct 13 · 15:12 UTC

    The performance issues affecting the system have now been fully resolved. All services are operating normally. We are sorry for the disruption this caused during your working day. We know that reliability is essential when you are delivering care, and we do not take that responsibility lightly. We will be reviewing what happened to help prevent a similar issue in future. If you have any concerns or continue to notice anything unusual, please do not hesitate to contact our Support team.

Reported by Person Centred Software on their status page.

October 12, 2026

RESOLVED: Performance Issues with PCS Care (mCare) Web Shard D - Affecting 5% of Customers

Last update
  1. resolvedOct 12 · 12:08 UTC

    The performance issues affecting the system have now been fully resolved. All services are operating normally. We are sorry for the disruption this caused during your working day. We know that reliability is essential when you are delivering care, and we do not take that responsibility lightly. We will be reviewing what happened to help prevent a similar issue in future. If you have any concerns or continue to notice anything unusual, please do not hesitate to contact our Support team.

Reported by Person Centred Software on their status page.

October 8, 2026

Atlas Device Synchronisation Issues

Last update
  1. resolvedOct 8 · 14:21 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

Atlas Device Synchronisation

Last update
  1. resolvedOct 8 · 12:46 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

October 5, 2026

Performance Issues with mCare Web Shard D - Affecting 5% of Customers

Last update
  1. resolvedOct 5 · 15:23 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

October 1, 2026

Intermittent failure to sync on both Atlas emar pods

Last update
  1. resolvedOct 1 · 14:49 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

September 29, 2026

Performance Issues with mCare on Monitor

Last update
  1. resolvedSep 29 · 11:54 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.

September 23, 2026

CAPA and Atlas Pharmacy Login Issues

Last update
  1. resolvedOct 7 · 07:09 UTC

    This incident has been resolved.

Reported by Person Centred Software on their status page.