Log In Start free trial

Person Centred Software Incident History

Degraded

personcentredsoftware.com ↗18 components

checked Sep 7, 2026 5:56 PM UTC · Person Centred Software's official status page

Person Centred Software Redcrier is slower than normal.

Person Centred Software Redcrier is experiencing degraded performance with some services running slower than normal.

1 of 18 components affected

Redcrierdegraded

Email only. No password. No card.

Person Centred Software status

Be the first to know

Statusfield watches Person Centred Software alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Person Centred Software incident history

18 reports published by Person Centred Software in the last 30 days · 1 still open

When Person Centred Software breaks, it is typically resolved in 2h 4m — median across 15 resolved incidents over 90 days.

September 7, 2026

Performance Issues with Care Delivery App Web Shard D - Affecting 5% of Customers

Last update Sep 7, 2026 · 11:12 UTC

resolvedSep 7 · 11:12 UTC
The performance issues affecting the system have now been fully resolved. All services are operating normally. We are sorry for the disruption this caused during your working day. We know that reliability is essential when you are delivering care, and we do not take that responsibility lightly. We will be reviewing what happened to help prevent a similar issue in future. If you have any concerns or continue to notice anything unusual, please do not hesitate to contact our Support team.

Reported by Person Centred Software on their status page.

September 4, 2026

Redcrier - All e-learning courses are showing as event courses and are not being marked as complete

Ongoing · last update Sep 4, 2026 · 08:46 UTC

investigatingSep 4 · 08:46 UTC
We are currently investigating an issue where all e-learning courses are showing as event courses and not being marked as complete when they have been.

Reported by Person Centred Software on their status page.

September 2, 2026

KareInn - Performance Issue

Last update Sep 2, 2026 · 14:39 UTC

resolvedSep 2 · 14:39 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 28, 2026

Performance Issues with mCare on - Affecting 100% of Customers

Last update Aug 28, 2026 · 08:29 UTC

resolvedAug 28 · 08:29 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 26, 2026

Performance Issues with mCare on Database Shard B - Affecting 12% of Customers

Last update Aug 26, 2026 · 21:54 UTC

resolvedAug 26 · 21:54 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

Support Widget in Atlas Central & DepenSys Unavailable

Last update Aug 26, 2026 · 13:57 UTC

resolvedAug 26 · 13:57 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 25, 2026

Performance Issues with mCare Database Shard H - Affecting 6% of Customers

Last update Aug 25, 2026 · 21:45 UTC

resolvedAug 25 · 21:45 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

Performance Issues with mCare on - Affecting 100% of Customers

Last update Aug 25, 2026 · 14:00 UTC

resolvedAug 25 · 14:00 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 24, 2026

Performance Issues with mCare Database Shard H - Affecting 6% of Customers

Last update Aug 24, 2026 · 14:16 UTC

resolvedAug 24 · 14:16 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 21, 2026

Atlas pharmacy integration platform failing to reflect items handed out on partner PMR system

Last update Aug 21, 2026 · 13:46 UTC

resolvedAug 21 · 13:46 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 19, 2026

Atlas pharmacy integration platform failing to reflect items handed out on partner PMR system

Last update Aug 19, 2026 · 15:02 UTC

resolvedAug 19 · 15:02 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 17, 2026

UPDATE: Performance Issues with mCare Database Shard A - Affecting 45% of Customers

Last update Aug 17, 2026 · 20:22 UTC

resolvedAug 17 · 20:22 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 13, 2026

Redcrier - Historical Training Records Issue

Last update Aug 13, 2026 · 14:37 UTC

resolvedAug 13 · 14:37 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Last update Aug 13, 2026 · 13:41 UTC

resolvedAug 13 · 13:41 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

Performance Issues with mCare Database Shard E - Affecting 5% of Customers

Last update Aug 13, 2026 · 12:37 UTC

resolvedAug 13 · 12:37 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 12, 2026

Performance Issues with mCare Web Shard C - Affecting 22% of Customers

Last update Aug 12, 2026 · 08:56 UTC

resolvedAug 12 · 08:56 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

August 10, 2026

Performance Issues with mCare Database Shard I - Affecting 14% of Customers

Last update Aug 10, 2026 · 12:10 UTC

resolvedAug 10 · 12:10 UTC
This incident has been resolved.

Reported by Person Centred Software on their status page.

Atlas Device Synchronisation

Last update Aug 10, 2026 · 06:34 UTC

resolvedAug 7 · 20:00 UTC
There is an issue with the Atlas device sync service. Our technical teams are investigating.

Reported by Person Centred Software on their status page.