checked Sep 7, 2026 5:25 PM UTC · Person Centred Software's official status page
What's the Status of Person Centred Software?
Person Centred Software Redcrier is slower than normal.
Person Centred Software Redcrier is experiencing degraded performance with some services running slower than normal.
- Last broke
- Sep 7
- Uptime
- 99.99%
- Most impacted
- Atlas eMar
90 day period
1 of 18 components affected
Redcrier - All e-learning courses are showing as event courses and are not being marked as complete
We are currently investigating an issue where all e-learning courses are showing as event courses and not being marked as complete when they have been.
View full incident detailsService health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Person Centred Software outages & status updates
Latest status changes and service events for Person Centred Software
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
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| Jul 5 | 1 | ||||||
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| Jul 19 | 1 | 1 | |||||
| Jul 26 | 1 | 1 | 1 | ||||
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| Aug 9 | 1 | 1 | 1 | ||||
| Aug 16 | 1 | 2 | |||||
| Aug 23 | 1 | ||||||
| Aug 30 | 1 | 1 | |||||
| Sep 6 |
Performance Issues with Care Delivery App Web Shard D - Affecting 5% of Customers
Sep 7 · reported by Person Centred Software · resolved
Redcrier experienced degraded performance
Sep 4 · still ongoing
Redcrier - All e-learning courses are showing as event courses and are not being marked as complete
Sep 4 · reported by Person Centred Software · ongoing
KareInn experienced degraded performance
Sep 1 · resolved after 1d
Performance Issues with mCare on - Affecting 100% of Customers
Aug 28 · reported by Person Centred Software · resolved
Performance Issues with mCare on Database Shard B - Affecting 12% of Customers
Aug 26 · reported by Person Centred Software · resolved
Performance Issues with mCare on - Affecting 100% of Customers
Aug 25 · reported by Person Centred Software · resolved
Performance Issues with mCare Database Shard H - Affecting 6% of Customers
Aug 25 · reported by Person Centred Software · resolved
Person Centred Software active components
All components for Person Centred Software available for monitoring
35 components tracked
Incidents · 90dStatus- Person Centred Software mCare status9 incidentsOperational
- Care Delivery1 incidentOperational
- Monitor9 incidentsOperational
- Relatives Gatewayno incidentsOperational
- Action Plansno incidentsOperational
- Person Centred Software mCare Services statusno incidentsOperational
- APIno incidentsOperational
- GP Connectno incidentsOperational
- 3rd Party Integrationsno incidentsOperational
- Archive Reportingno incidentsOperational
What is Person Centred Software?
Person Centred Software provides customer relationship management and engagement solutions designed with a focus on personalized, human-centered interactions for businesses and organizations. The platform emphasizes tailored customer experiences and relationship management capabilities.
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