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Palo Alto Networks Cloud Services Incident History

Degraded

paloaltonetworks.com ↗51 components

checked Sep 19, 2026 12:45 PM UTC · Palo Alto Networks Cloud Services's official status page

Palo Alto Networks Cloud Services Cloud NGFW for AWS is slower than normal.

Palo Alto Networks Cloud Services Cloud NGFW for AWS is experiencing degraded performance with some services running slower than normal.

1 of 51 components affected

Cloud NGFW for AWSdegraded
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Palo Alto Networks Cloud Services incident history

43 reports published by Palo Alto Networks Cloud Services in the last 30 days · 1 still open

September 14, 2026

WildFire UK Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:53 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire India Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:52 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire South Africa Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:52 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Germany Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:51 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Saudi Arabia Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:51 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Qatar Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:50 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Spain Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:16 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire France Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:15 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Israel Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 23:15 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Italy Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 22:36 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Brazil Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 22:35 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Switzerland Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 22:28 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire South Korea Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 22:27 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Taiwan Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 22:09 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Poland Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 22:08 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Delhi Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 21:46 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire Indonesia Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 21:45 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

Scheduled Maintenance for File Manager (FileMgr) in Australia, Japan, Singapore, Taiwan, Indonesia, South Korea, and India regions

Last update

  1. CompletedSep 14 · 23:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

WildFire GVS Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 14 · 06:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

September 10, 2026

Scheduled Maintenance for File Manager (FileMgr) in Germany, Netherlands, Switzerland, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions

Last update

  1. CompletedSep 11 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

September 9, 2026

WildFire Finland Cloud Service Scheduled Maintenance

Last update

  1. CompletedSep 9 · 08:20 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

Scheduled Maintenance for FileManager(Filemgr) in US, Canada and Brazil Regions

Last update

  1. CompletedSep 10 · 07:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

September 8, 2026

Prisma Cloud [APP]: UVE Dashboard Scheduled Maintenance

Last update

  1. CompletedSep 12 · 12:30 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

Scheduled Maintenance for File Manager (FileMgr) in UK, Netherlands, Switzerland, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions

Last update

  1. CompletedSep 9 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

September 4, 2026

Emergency Maintenance for File Manager (FileMgr) in Uk, Germany, France regions

Last update

  1. CompletedSep 5 · 02:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

Scheduled Maintenance for File Manager (FileMgr) in Netherlands, Switzerland, Poland, Spain, Italy, Qatar, Saudi Arabia, Israel Regions

Last update

  1. CompletedSep 5 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

September 3, 2026

Scheduled Maintenance for File Manager (FileMgr) in Uk, Germany regions

Last update

  1. CompletedSep 3 · 23:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

Scheduled Maintenance for File Manager (FileMgr) in France region

Last update

  1. CompletedSep 3 · 22:00 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

September 2, 2026

MLAV Outage - Investigation Undergoing

Last update

  1. resolvedSep 2 · 22:19 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

MLAV Outage - Investigation Undergoing

Last update

  1. ResolvedSep 2 · 22:19 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

September 1, 2026

Enterprise DLP: EU Region Maintenance

Last update

  1. CompletedSep 2 · 04:30 UTC

    The scheduled maintenance has been completed.

Reported by Palo Alto Networks Cloud Services on their status page.

URL filtering service degradation affected by GCP network service degradation

Last update

  1. resolvedSep 1 · 21:44 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

URL filtering service degradation affected by GCP network service degradation

Last update

  1. ResolvedSep 1 · 21:44 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational

Last update

  1. resolvedSep 2 · 02:58 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

Cortex XDR/XSIAM/XSOAR8/CLOUD - is currently experiencing degraded availability affecting the login page, including FedRAMP tenants. Existing active sessions are expected to remain operational

Last update

  1. ResolvedSep 2 · 02:58 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 26, 2026

Cortex XSOAR8/XSIAM - Degraded performance in the US region

Last update

  1. resolvedAug 26 · 21:24 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 25, 2026

WildFire Issue

Last update

  1. resolvedAug 25 · 18:56 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 24, 2026

WildFire Issue

Last update

  1. resolvedAug 24 · 18:37 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 21, 2026

Cortex XDR/XSIAM/CLOUD - Sporadic third-party log collection performance in the US region

Last update

  1. resolvedAug 25 · 01:01 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 20, 2026

File Manager: Increased Latency in US West Region

Last update

  1. resolvedAug 20 · 19:36 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 19, 2026

Log forwarding and streaming degradation for Device Security Cloud Service

Last update

  1. resolvedAug 21 · 18:35 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

August 7, 2026

PrismaCloud APP3: Delayed asset inventory data

Last update

  1. resolvedAug 24 · 03:07 UTC

    This incident has been resolved.

Reported by Palo Alto Networks Cloud Services on their status page.

July 7, 2026

Azure westeurope, southcentralus outage impacting Cloud NGFW Services.

Ongoing · last update

  1. monitoringSep 16 · 15:19 UTC

    Creation of new firewall instances has been restored in the West Europe and South Central US regions. Customers can now deploy new Cloud NGFW resources as normal. We are continuing to work with Azure and monitor capacity to resolve remaining impacts affecting autoscaling, migrations, and software updates.

Reported by Palo Alto Networks Cloud Services on their status page.