
checked Sep 20, 2026 8:09 AM UTC · Palo Alto Networks Cloud Services's official status page
Is Palo Alto Networks Cloud Services Down Right Now?
Somewhat. Palo Alto Networks Cloud Services Cloud NGFW for AWS is slower than normal.
Palo Alto Networks Cloud Services Cloud NGFW for AWS is experiencing degraded performance with some services running slower than normal.
- Last broke
- Sep 20
- Uptime
- 100.00%
- Most impacted
- Customer Support Portal
90 day period
1 of 51 components affected
Azure westeurope, southcentralus outage impacting Cloud NGFW Services.
Creation of new firewall instances has been restored in the West Europe and South Central US regions. Customers can now deploy new Cloud NGFW resources as normal. We are continuing to work with Azure and monitor capacity to resolve remaining impacts affecting autoscaling, migrations, and software updates.
View full incident detailsService health
Service health, last 90 days
How to read this
The record
90 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Palo Alto Networks Cloud Services outages & status updates
Status changes and service events for Palo Alto Networks Cloud Services over the last 30 days
Scheduled maintenance on WildFire
Sep 17 · resolved after 3h 21m
Scheduled maintenance on WildFire
Sep 17 · resolved after 2h 15m
Scheduled maintenance on WildFire
Sep 17 · resolved after 2h 48m
Scheduled maintenance on File Manager (FileMgr)
Sep 17 · resolved after 2h 46m
Scheduled maintenance on File Manager (FileMgr)
Sep 17 · resolved after 22m
Scheduled maintenance on WildFire
Sep 15 · resolved after 3h 41m
WildFire UK Cloud Service Scheduled Maintenance
Sep 14 · reported by Palo Alto Networks Cloud Services · resolved
WildFire India Cloud Service Scheduled Maintenance
Sep 14 · reported by Palo Alto Networks Cloud Services · resolved
Palo Alto Networks Cloud Services active components
Browse Palo Alto Networks Cloud Services products and components. Open a component to see its regions and set up alerts.
51 components tracked
Incidents · 90dStatus- Palo Alto Networks Cloud Services Cloud NGFW for AWS status1 incidentDegraded
- Palo Alto Networks Cloud Services ADNS Resolver statusno incidentsOperational
- Palo Alto Networks Cloud Services Advanced IP Defense (AIPD) statusno incidentsOperational
- Palo Alto Networks Cloud Services Advanced Threat Prevention (ATP) statusno incidentsOperational
- Palo Alto Networks Cloud Services Advanced URL Filtering (AUF) statusno incidentsOperational
- Palo Alto Networks Cloud Services AI Runtime Security Cloud statusno incidentsOperational
- Palo Alto Networks Cloud Services AIOps-NGFW statusno incidentsOperational
- Palo Alto Networks Cloud Services AppID Cloud Engine (ACE) statusno incidentsOperational
- Palo Alto Networks Cloud Services AutoFocus statusno incidentsOperational
- Palo Alto Networks Cloud Services Cloud Identity Engine statusno incidentsOperational
Component directoryBrowse 41 more components, or use the search above.
- Cloud NGFW for Azure
- Cloud User-ID (CUID)
- Content Package (Applications and Threats Package)
- Content Updates
- Cortex Cloud
- Cortex Gateway
- Cortex XDR
- Cortex XPANSE 2.x
- Cortex XSIAM
- Cortex XSOAR 6.x
- Cortex XSOAR 8.x
- Customer Support Portal
- Data Security (DSPM)
- Data Security (Email DLP)
- Data Security (SaaS Inline)
- Data Security (SaaS Security API)
- Data Security (SSPM)
- Device Broker Service
- DLP
- DNS Security
- edgeSevice (IoT)
- EDL Hosting Service
- File Manager (FileMgr)
- Host Compliance Service (HCS)
- Hub
- IoT/OT Security
- live.paloaltonetworks.com
- MLAV Cloud
- Okyo
- PAN-DB Cloud
- Prisma Access
- Prisma Access - Insights
- Prisma Access Agent Manager
- Prisma AIRS
- Prisma Cloud
- Prisma Cloud Compute ( CWP )
- Strata Cloud Manager
- Strata Logging Service
- Threat Vault
- WildFire
- Zero Touch Provisioning (ZTP) Service
What is Palo Alto Networks Cloud Services?
Palo Alto Networks provides comprehensive cloud security services, offering advanced threat prevention, cloud security posture management, and integrated security solutions for enterprise cloud environments.
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