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Npay Incident History

Operational

nexigroup.com ↗6 top-level components

checked Oct 23, 2026 8:46 AM UTC · Npay's official status page

Npay is up and running.

Npay is currently operational with all systems functioning normally.

All components operational

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Npay incident history

5 reports published by Npay in the last 30 days

When Npay breaks, it is typically resolved in 3h 48m — median across 5 resolved incidents over 30 days.

October 22, 2026

Delayed settlements for Nets Finland acquirer

Last update
  1. resolvedOct 22 · 13:49 UTC

    The resent settlement file was confirmed processed successfully.

Reported by Npay on their status page.

October 12, 2026

Intermittent Payment Authorization Failures — Nets Acquiring

Last update
  1. resolvedOct 20 · 10:04 UTC

    Card payments on terminals in Denmark, Sweden, Norway, and Finland have been stable since 08:51 UTC on 12 October (10:51 CEST / 11:51 EEST). No further payment failures related to this incident have been observed. We are resolving this incident. If a payment failed during the affected window on 12 October (06:08–08:50 UTC / 08:08–10:50 CEST / 09:08–11:50 EEST), it was not charged. We recommend retrying any payments that failed during that time.

Reported by Npay on their status page.

October 7, 2026

Delayed settlement payouts — Amex transactions via Nets Finland, October 6

Last update
  1. resolvedOct 8 · 07:10 UTC

    The corrected settlement file has passed processing. Payouts for the affected transactions are expected to arrive one day later than usual. We’re sorry for the delay and any inconvenience this has caused. No transactions were lost, and this issue is now resolved. Affected transactions: Amex card transactions, Nets Finland acquirer, October 6th

Reported by Npay on their status page.

September 29, 2026

Elevated error rates for Danish Visa transactions

Last update
  1. resolvedSep 29 · 11:56 UTC

    This incident has been resolved.

Reported by Npay on their status page.

September 28, 2026

Elevated error rates for Danish Visa transactions

Last update
  1. resolvedSep 28 · 09:51 UTC

    The issue was fixed by the acquirer.

Reported by Npay on their status page.